Guest rooms feature contemporary decor with stylish furnishings including the Hyatt Grand beds, state-of-the-art media and work center with a high-definition 42 inch flat panel television that easily integrates with laptops, a comfortable cozy corner L-shaped sofa-sleeper, wet/dry bar and bathroom vanity with granite counter tops. Free breakfast. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. Served daily from 6:00am-9:30am (Monday-Friday) and 6:00am-10:30am (Sat-Sun) in our Breakfast Bar. Pet Policy - 1-6 nights a 75 Non-Refundable fee. 7-30 nights a 75 Non-Refundable fee plus an additional 100 cleaning fee. Maximum of 2 dogs per room are permitted. Weight must be 50 lbs or less max of 75 lbs per room. Fees are in USD. Service Animals are exempt from fees.

Property Information

Year Built: 1997
Last Renovation: 2017
Accessible rooms: 6
All rooms non-smoking: 126
Connecting rooms or suites: 20
Double bedrooms: 68
Floors: 6
Nonsmoking rooms: 126
Rooms with internet access: 126
Single-bedded accommodations: 58
Suites: 126
Total rooms: 126
Total rooms and suites: 126


Resort Details


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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Children 17 and under stay free in parents room.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: Pet Policy - 1-6 nights, a 75 non-refundable fee; 7-30 nights, a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per rm, weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 901 reviews
  • 1.0 star tripadvisor rating
    Do not get scammed!

    This hotel has some type of scam they are running! They charge people with “tampering/damages” after they check out of the hotel room. The rooms are dirty, I had someone else’s hair in my bed. So linens were not changed. The bath room sink did not work, and Sunday morning their TV’s stopped working! I do not have understand how this hotel is able to be under the Hyatt umbrella. The rooms also smell of smoke and there are no selling drug signs throughout the property. Please do not stay here. Do not let your friend stay here. Once again, I have had multiple people tell me the same thing about the “tampering/damages” charges. Please pay the extra $, and not stay here.

    Feb 19, 2024
  • 1.0 star tripadvisor rating
    Horrible Start to our Vacation

    We were up and outside for a false fire alarm. It smelled like marijuana horribly. The breakfast offered was cold and awful. We were celebrating our wedding anniversary by going on a cruise and thought staying overnight at your hotel would be a good idea

    Feb 18, 2024
  • 2.0 star tripadvisor rating
    Maybe choose a different Hyatt

    Maybe it’s the area or the people, but I stayed for 3 nights and could not sleep for 2 of them as people kept setting off the fire alarm at 1 or 4 am in the morning. Bathroom is a weird layout, as the bath mat kept getting caught by the door. Fitness center is very small, and limited in machine choices. Overall, I would rather choose a different location. I did not expect the Hyatt to be like this

    Feb 11, 2024
  • 1.0 star tripadvisor rating
    Worst hotel ever! Rooms outdated and had ants

    I was supposed to stay at the Hyatt Place Houston-North but it was cut short. I was moved to 3 rooms in the matter of 2 hours of my visit. First room was not clean, the bedsheets and couch had stains and the toilet seat was rusted. Second room had similar issues and it didn’t have a fridge which I needed. I realize then all of these rooms are outdated. The third room was a little better until it was time to go to sleep and I found ants all on the couch and bed. I told the Manager of the hotel I wanted to check out in the morning because the conditions of this hotel are unacceptable. She stated I will be comp for the night and moved me to the fourth room. In the morning I still had issues, the TV was not working and while taking a shower the electricity went out. When it was time to check out the Manager said she spoke with her manager and because I stayed the night my room will not be comp after she told me my room would be comp. Worst hotel I have ever been to!

    Feb 04, 2024
  • 1.0 star tripadvisor rating
    Thing aren’t As It Seems

    The condition of this “SO CALLED RECENTLY RENOVATED PROPERTY” is unbelievable! Especially since this is Feb of 2024. The pictures on the website doesn’t reflect the physical conditions!!!! The customer service was good however if that helps! 🤷🏾‍♀️

    Feb 03, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319