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Customer Ratings & Reviews
TripAdvisor Traveler Rating1453 reviews
What a horrible stay. Hotel charges $300.00 per night. From Check in with a stressed out, unfriendly staff to a dirty bathroom, our stay was disappointing to say the least. Breakfast buffet was awful. Eggs were dry and tasteless, trash was overflowing, regular coffee was mislabled with non-defcaf. When I asked if the coffee was decaf or regular, the staff member said she wasn't sure. Never offered to check or get any answer. I could on but really? One night...
Overall pretty good
Stayed here on our way to the Grand Cayman. Clean room, friendly staff, but breakfast was mediocre... Cereal selection was low, no hot sauce, no omelets, and there was visible human hair in the scrambled eggs, so we skipped those. The room also didn't have a safe for valuables.
We arrived hours earlier than check-IN due to disembarking our cruise ship early and the staff was incredibly accommodating. They offered to store our luggage until a room became available and offered breakfast. When a room did become available they got us checked in quickly. The room was clean and shuttle reservation process was super simple.
This is the second time we’ve stayed with you guys in the past few months. Both times were perfect no a single complaint. Rooms were very clean and comfortable and very spacious. The location is the hotel is a perfect location close to everything in the Fort Lauderdale area.
Great place to stay in south florida
Spend three night to visit Fort launderdale and Miami area. Room was clean and spacious, great breakfast, staff friendly and helpful. Good pool and gym. Very convenient to food and shopping being next to a mall. Will stay again.