Property Information
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Resort Details
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Great place to stay.
This hotel exceeded all our expectations. Grounds well lit. Plenty of parking available. Above all else this hotel was clean and bright even though pets are alllowed. The staff we encountered were helpful and friendly.
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Great Hotel but Don't Expect Good Coffee
We really enjoyed our stay, the staff was very friendly and offered nearby dining suggestions we very much enjoyed. The only week part of their game was the coffee. No option for decaf for my wife in room or at breakfast. Rooms should be switched to single cup machines and offer both regular and decaf. Coffee served with breakfast was bitter. Other than coffee, and yes I'm a coffee snob, it was a great stay, clean facility and friendly people.
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Good but one major concern
The hotel and room were fantastic and clean, but we had one major concern. About an inch in from where the hardwood floor met the carpet, there were nails or sharp pieces of metal sticking up out of the carpet. These were extremely sharp and easily break the skin. Again, everything else was wonderful, but I don't want to worry about when I last had a tetanus shot while on vacation.
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Amazing Spot
Absolutely loved this hotel. It's very reasonably priced with newer/decent amenities. The staff are what really make it amazing, though. We had just stayed at a resort in Deer Valley, and joked that we somehow managed to get better service at Hyatt House for half the price. The rooms are clean and well-designed, the pool is nice, the hot tub gets really hot and is huge and the breakfast was tasty with a lot of options.
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If you’re on the first floor find a new hotel
I stayed in the first floor in room 124. If you have room 124 or 122 ask for a new room or find a new hotel. The tiled design of the layout of this hotel means you can hear EVERYTHING including the housekeeping staff filing their mopping buckets at 7am and it bounces off the tiling. Also if you ask to clean the room daily they fail at that. There are other properties in the vicinity with better design and service. People were nice but it wasn’t a well run place.