General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating1476 reviews
The property is in a prime location. The staff was very friendly and very helpful.the room was very clean and comfortable and the breakfast was terrific. Will be making plans to stay there again next year!
Hyatt House New Orleans Downtown 5 stars.
Fantastic hotel. Suite was spacious, well maintained appliances, nice views of downtown. Check in is on the 11th Fl, pool is on the 5th, so it’s different from most hotels with reception at street level.
NOLA fav Great location
The staff was great throughout the whole stay from beginning to the end. The breakfast buffet was excellent. And our rooms were everything and more. Every stay we have had great views of the city as well
This Hotel is a hidden gem, tucked away on a side street off of Bourbon. The staff was very friendly especially Rafael. Valet was easy and quick. Those guys and girls did there jobs very well. Check in was very easy, we received 2 complimentary drinks to the bar. The rooms were very big and spacious. This hotel is a great bang for your buck. We definitely return.
Was disappointed in the unfriendly of the staff
It was disappointing that your staff wasn’t friendly at all. I know a lot of them doesn’t speak English, or very little English, but a genuine smile would help. One lady who was checking people in on Friday night was really kind and patient.