Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- HYATT House
- CAPITAL GRILLLocated 1 mile North
- CHEESECAKE FACTORYLocated 1 mile North open From 1100-2300
- MAGGIANOS LITTLE ITALYLocated 1 mile West opened From 1100 To 2300
- MORTONSLocated 1 mile North
- PF CHANGSLocated 2 mile East From 1100-2300
- 24-hour food & beverage kiosk†
- 24-hour front desk
- Accessible facilities
- Accessible parking†
- Air conditioning
- ATM/Cash machine
- Baggage hold
- Banquet facilities†
- Barbeque grills
- Breakfast served in restaurant†
- 24-hour food & beverage kiosk†
- 24-hour front desk
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Service dogs allowed
Visual emergency alarm for hearing impaired guest - Accessible parking†
- Air conditioning
- ATM/Cash machine
- Baggage hold
- Banquet facilities†
- Barbeque grills
- Breakfast served in restaurant†
- Buffet breakfast
- Business center
- Children welcome†
- Complimentary breakfast
- Complimentary buffet breakfast
- Complimentary coffee in lobby
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- Deluxe continental breakfast†
- Desk with electrical outlet
- Direct dial telephone
- Dry cleaning†
- Early check-in†
- Evening reception
- Exercise gym, Offsite†
- Express check-in†
- Express check-out†
- Family plan†
- Fire safety compliant
- Free high speed internet connection
- Front desk
- Full service housekeeping
- Grocery shopping service available†
- Hair dryer
- Health club, Offsite†
- Heated guest rooms
- High speed internet access for laptop in public areas†
- Hot breakfast†
- Hot continental breakfast†
- Housekeeping - daily
- Individual Efolio available†
- Indoor parking†
- Interior corridors
- Ironing board
- Kitchenette
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service
- Non-smoking rooms available
- On-Site parking†
- Outdoor pool
- Parking†
- Parking lot†
- Photocopy center†
- Pool
- Private bath or shower
- Public area air conditioned
- Restaurant
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Complies with Local/State/Federal fire laws
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Exterior doors (except lobby entrance) require key access at night
FEMA approved
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Guest room doors self-closing
Hard wired smoke detectors
If no 24 hour security, what are the hours?
Lighted parking area
Lighted walkways
Multiple exits on each floor
Private security available
Property has elevators
Response time (minutes) from fire/police department
Room windows open
Safety chains on guest doors
Secondary locks on room windows
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Storage space
- Sundry/Convenience store
- Telephone jack adaptor available
- Transportation
- Transportation services - local area
- Transportation services - local office
- Valet cleaning†
- Valet same day dry cleaning†
- Wakeup service†
- Wireless internet connection in public areas
- Business Center
- Business Services
- Copier†
- High Speed Internet Connection
- Network/Internet Printing Available
- On-Site Business Center
- Wireless Connectivity
- Wireless Internet Connection
† Fees may apply
- Cardiovascular exercise †
- Children's program, onsite †
- Fitness center on-site †
- Outdoor pool †
- Pool †
- Weightlifting †
- Health club †
- Galveston
- Houston Museums
- Johnson Space Center
- Minute Maid Field
- Museum of Natural Science
- Reliant Stadium
- Sam Houston Race Park
- Space Center Houston
- AT T
- Baylor College of Medicine
- Bechtel
- Chevron
- George R Brown Convention Centre
- Herman Hospital
- IBM
- MD Anderson Hospital
- Rice University
- Rowan
- Schlumberger
- Spectra Energy
- Texas Childrens Hospital
- Transocean
- University of Houston
- Lake Wood Church
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1257 reviews
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Mar 27, 2026Terrible Stay
no acknowledgement of my Globalist Status. No review of my preferences. Rude front desk who did not even bother to stand up, greet me or provide me with my waters or ask if I would like a late checkout. Room was in deplorable condition with evidence of past guest. Hair in sheets, dirty bathroom faucet with toothpaste, dirty floors and shower. Blackout drapes stained and not functional. Privacy concerns. Terrible experience. Originally scheduled for two nights and ended up checking out early and going to a different location Hyatt Place Katy that was excellent.
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Mar 10, 2026Basic stay w points
Very basic experience but has a kitchenette, which was great! It's not walking distance to the Galleria and there is no shuttle.
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Mar 02, 2026
Zero stars very run down place
Our room smelt disgusting upon arrival. Went to Walmart grabbed a can of Lysol but that still didn’t work. I had requested to change rooms and was told no. The room was so loud even though it wasn’t close to any major roads all because the windows were broken with a 2 inch gap. The frame was falling out the wall. Black all over the ceilings, toilet kept leaking all over the floor and even though I kept being told the manager would reach out he never did. I had to be the one calling multiple times and emailing. I wish I could give zero stars this plane is rundown and unsanitary. Refused a room change and/or a refund to go elsewhere
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Feb 18, 2026Smelly hotel - do not recommend
Good location. Hotel is in poor condition and smelly. Staffing at front desk was not adequate for volume of guests. Breakfast is just ok.
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Feb 17, 2026
Never stay in this terrible hotel.
I booked a king-size bed room on Valentine's Day. Anyone with a brain would know why. But the hotel couldn't provide a king-size bed room, so we requested to cancel the reservation and get a refund. We didn't even ask for any additional compensation, but this was rejected and they said only the manager could handle it. The front desk staff was very rude. We only called the first employee twice - the first call was to inquire about cancel reservation and refund, and the second was to follow up and ask for the manager's contact information. But the second front desk employee told us that the first employee accused us of continuous harassment, so the second employee's attitude towards us was also very bad. Later, the second employee clarified that the first employee claimed to have compensated us 5,000 points, but throughout the process we only received 1,000 points of compensation from the first employee and still needed the manager's approval notification. Also, even though staff here always stating that all the things need the approved by manager and manager will reply to the email very quickly, the manager is unreachable. I have already waiting for 3 days and did not receive any feedback from their manager. In addition, the room was very dirty and the closet door was broken. There was blood on the quilt. We requested a replacement of the quilt but received no response. The cleaners merely re-laid them.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies: Children 17 years and under free sharing room with parents
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet Policy : Pets Not Allowed