In the city that never sleeps, the new renovated Hyatt Grand Central is in the center of it all. Located on Manhattan's East Side, our prime midtown location is just steps away from the city's top attractions and major corporations. Times Square, Broadway theaters, Central Park and Fifth Avenue's world-class shopping - all within walking distance from our hotel. Our spacious and newly remodeled 1,298 guestrooms feature the Hyatt Grand Bed. The hotel has an amazing culinary team creating unique dishes for the New York Central. In this non-stop city, a 24-hour access business center and fitness center are available to our guests. You won't miss anything when you stay here, just steps away from all the glamor and excitement this great city has to offer. Hotel has a 45.89 USD Destination fee which includes the following High speed premium internet Local, long distance and international calls 15USD food and beverage credit in hotel Market per room per day Access to daily New York Times & Financial Times via in-room app Grand Central self-guided audio tour for two per stay Seasonal rooftop tour viewing NYC skyline Exclusive Grand Central coupon book with discounts and free offers for Grand Central Terminal vendors Macys VIP passport which includes 15% discount on regular and sale merchandise, 20% off food and beverage and complimentary fine jewlery and MyStylist personal shopper Luggage storage upon check in (up to four (4 bags) and upon check out (maximum eight (8) hours)

Property Information

Year Built: 1917
Last Renovation: 2004
Accessible rooms: 35
All rooms non-smoking: 1298
Connecting rooms or suites: 300
Double bedrooms: 866
Executive floor: 1
Floors: 34
Nonsmoking rooms: 1298
Rooms with internet access: 1298
Single-bedded accommodations: 856
Suites: 43
Total rooms: 1298
Total rooms and suites: 1298

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Resort Details

Amenities

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Hotel Advisories

Advisory A mandatory Destination Amenity Fee of $ 45.89 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A mandatory Destination fee of 45.89 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: Children 18 and under stay free with adults.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 18
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 14258 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect for your Broadway Bound Overnight Stay

    The hotel is in a perfect location next to Grand Central. The rooms are clean, beds very comfy. For those elligible to access the concierge, the selection is decent but no hot buffet so dont expect egg beaters. Healthy options like yogurt, nuts, muffins.

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great location for Christmas in the City

    Great, location right next to Grand Central Terminal. If visiting for the holiday season, its close to Bryant Park, Rockefeller Center, and Radio City Music Hall. Just down the street from Times Sqaure but you're not in the craziness of Times Square. Avoid purchasing reheated food from The Market and grab drinks and snacks outside of the hotel ($5 for a bottle of pop), it adds up with a family. Our flight got in early and they were kind enough to let us check our bags until our room was ready. For New York, the rooms are a nice size. There was even a small wallk-in closet where we could store luggage. They had a staff member downstairs checking room cards before you entered which was nice to know that just guests were in the building. Overall, pleased with the hotel and location.

    Dec 19, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Dirty

    Cleanliness was not at the same level since our last stay, spoke to the management team who promised a deep clean of our room which didn’t happen. We had left luggage tags in the draws, sweet wrapping and straws just left in the room and a lovely amount of hairs in the bathroom (all over in the sink, floor and bath. Manager said oh we will give you some Hyatt points! As we don’t collect them! 🤯

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Poor experiece.

    There was no coffee machine or complimentary water provided in the room, which are basic amenities I've come to expect, especially when staying at other 4-star hotels like Hilton. For a hotel of this caliber, it felt like we were simply given a place to sleep with little else to enhance the experience. Considering I paid around $400 for a single night, I found the stay to be underwhelming and not worth the price.

    Dec 18, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not the best first impression

    Check-in clerk was impolite, direct and rude. Hotel and rooms haven’t been refurbished for a while. I felt that the hotel and staff do not make an effort as its guests regardless are tourists who only come once. Location, on the other hand, was quite good.

    Dec 17, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319