Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- Market24 hour Grab n' Go Market.
- New York CentralNew York Central, the new restaurant of Hyatt Grand Central, features a diverse menu inspired by the flavors of Western Europe. Chef Christian Ragano joins New York Central from Chicago's famed NoMi Restaurant. The restaurant features a stunning custom chandelier suspended above the entire space
- 24-hour front desk
- 24-hour security
- Accessible facilities
- Accessible parking†
- Air conditioning
- ATM/Cash machine
- Babysitting,Offsite†
- Barber shop,Offsite†
- Beauty shop/salon,Offsite†
- Bell staff/porter†
- 24-hour front desk
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Accessible parking†
- Air conditioning
- ATM/Cash machine
- Babysitting, Offsite†
- Barber shop, Offsite†
- Beauty shop/salon, Offsite†
- Bell staff/porter†
- Breakfast served in restaurant†
- Business center†
- Catering services†
- Check-in kiosk†
- Children welcome†
- Children's nursery, Offsite†
- Cocktail lounge†
- Coffee shop
- Complimentary newspaper in lobby
- Concierge desk†
- Conference facilities†
- Continental breakfast†
- Currency exchange†
- Desk with electrical outlet
- Dinner served in restaurant†
- Doctor on call, Offsite†
- Dry cleaning†
- DVD/video rental†
- Early check-in†
- Evening reception†
- Executive floor
- Exercise gym
- Exhibition/convention floor†
- Express check-in
- Express check-out
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Golf, Offsite
- Hair dryer
- Hairdresser/barber, Offsite†
- Health club
- Heated guest rooms
- Housekeeping - daily
- Individual Efolio available†
- Interior corridors
- Ironing board
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service†
- Lounges/bars
- Lunch served in restaurant†
- Meeting rooms
- Non-smoking rooms available
- Photocopy center†
- Private bath or shower
- Public address system
- Public area air conditioned
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automated External Defibrillator (AED) on-site
Automatic fire doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Controlled access to parking
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
FEMA approved
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Lighted walkways
Multiple exits on each floor
Parking area attendants
Private security available
Property has elevators
Public address system
Response time (minutes) from fire/police department
Room windows open
Safety chains on guest doors
Secondary locks on room windows
Secured floors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras at entrance
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Shoe shine stand, Offsite†
- Storage space
- Technical concierge†
- Tour/sightseeing desk†
- Train access†
- Translation services†
- Transportation, Offsite†
- Transportation services - local area, Offsite†
- Transportation services - local office, Offsite†
- Turndown service†
- Valet cleaning†
- Valet parking†
- Valet same day dry cleaning†
- Video checkout†
- Video review billing†
- Video tapes†
- Wakeup service
- Wireless internet connection in public areas
- Business Center†
- Business Services†
- Conference Suite†
- Convention Centre†
- Copier†
- High Speed Internet Connection†
- LCD/Projector†
- Meeting Facilities†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- On-Site Business Center†
- Overhead Projector†
- Slide Projector†
- Whiteboard†
- Wireless Connectivity
- Wireless Internet Connection
† Fees may apply
- Cardiovascular exercise †
- Fitness center on-site †
- Health club †
- Weightlifting †
- Golf †
- Fifth Avenue Shopping
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14783 reviews
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Mar 02, 2026Conveniently located, clean and modern hotel
Overall very pleasant experience! Very convenient location at Grand Central. Very clean hotel and service was great!
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Feb 22, 2026Overall a good stay
Great hotel and conveniently located right next to Grand Central. Could not fault the hotel or room at all. My only gripe is having to pay to leave cases as had a night flight home, $4 per item.
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Feb 21, 2026Overall negative.
Location is the only thing going for this place. The bar was decent enough but doesn't open until 5pm. The Market has 8 options for hot food and no where to sit. Check in process; make sure you have ID otherwise you’ll be treated like a criminal. Room was dated, dirty carpet, cramped bathroom. Would only stay there again of I had to. Would not choose to stay here.
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Feb 21, 2026Great location. Lovely stay
Good points; the location is 2nd to none you are located in Grand Central terminal with its market and the Summit on your doorstep. I could see the Chrysler building from my window. It was literally like being in a TV set. It’s a short walk to Bryant Park, the library, and Time Square.For bites to eat Los Tacos, Dunkin’ Donuts , McDonald’s Chick fil A and Pershing Square are across the road.- not to mention the many eateries in the Grand Central terminal dining hall including Shake Shack and magnolia bakery. Cupric I and the Oyster Bar are steps away for a dining experience . The room itself was comfortable with two double beds and I used the sofa as a bed using the pillow-and blanket provided. The TV had a good selection of channels and the Wi-Fi was very good and didn’t cut out. I would suggest they add Netflix to the TV. I was also grateful for the iron and ironing board. I used the $15 hotel credit in the hotel store which was open from 6 am till 11 pm. It had a good selection of beers, wines snacks, salads and Starbucks. I bought water for $7.50 and Tropicana juice for $4.50. Check-in was smooth and easy. There was never a queue. The hotel is used by flight crew who I often saw in the lobby. Areas to improve; I knew that there would be charges and that this was caused for complaint. However, I wasn’t expecting them to actually deduct the $400 and this severely dented my holiday spending. I was never able to work the touch screen lights so my room was always in semi darkness. My shower also leaked. They provided some lovely shower products. If you’re tempted to put these in your luggage, it will cost you $20. They provide a hairdryer but I would suggest they also provide straighteners. I would definitely recommend this hotel and would love to come again. they provide a computer in the lobby for guests to use. Unfortunately, the printer didn’t work so I was unable to print my boarding passes but the lovely staff member Stephanie assisted me.
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Feb 20, 2026Well below expectations for a branded hotel.
Do not expect much. Room was below basic expectations. I had higher expectations but was very disappointed. Couch was stained. Office chair in room had an extreme forward lean making it difficult to comfortably sit on. Tub was missing a drain cover and the drain stopper in the shower was extremely gross. rubber stopper. Just overall disappointing.
- AdvisoryA mandatory Destination Amenity Fee of $ 45.89 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination fee: $39.99 (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- General Policies: Children 18 and under stay free with adults.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 18
- Pet Policy : Pets Not Allowed