In the city that never sleeps, the new renovated Hyatt Grand Central is in the center of it all. Located on Manhattan's East Side, our prime midtown location is just steps away from the city's top attractions and major corporations. Times Square, Broadway theaters, Central Park and Fifth Avenue's world-class shopping - all within walking distance from our hotel. Our spacious and newly remodeled 1,298 guestrooms feature the Hyatt Grand Bed. The hotel has an amazing culinary team creating unique dishes for the New York Central. In this non-stop city, a 24-hour access business center and fitness center are available to our guests. You won't miss anything when you stay here, just steps away from all the glamor and excitement this great city has to offer. Hotel has a 45.89 USD Destination fee which includes the following High speed premium internet Local, long distance and international calls 15USD food and beverage credit in hotel Market per room per day Access to daily New York Times & Financial Times via in-room app Grand Central self-guided audio tour for two per stay Seasonal rooftop tour viewing NYC skyline Exclusive Grand Central coupon book with discounts and free offers for Grand Central Terminal vendors Macys VIP passport which includes 15% discount on regular and sale merchandise, 20% off food and beverage and complimentary fine jewlery and MyStylist personal shopper Luggage storage upon check in (up to four (4 bags) and upon check out (maximum eight (8) hours)

Property Information

Year Built: 1917
Last Renovation: 2004
Accessible rooms: 35
All rooms non-smoking: 1298
Connecting rooms or suites: 300
Double bedrooms: 866
Executive floor: 1
Floors: 34
Nonsmoking rooms: 1298
Rooms with internet access: 1298
Single-bedded accommodations: 856
Suites: 43
Total rooms: 1298
Total rooms and suites: 1298

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory A mandatory Destination Amenity Fee of $ 45.89 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A mandatory Destination fee of 45.89 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: Children 18 and under stay free with adults.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 18
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 14205 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Just okay, not great

    Hotel is vast and bland, faceless. Front staff not very friendly and preoccupied. Room was clean but bathroom needs a remodel or at least a deep clean. Not the Hyatt quality you’d expect, but okay for a few nights. Best thing about this hotel is the location.

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Package

    Dear Hyatt Team, Good evening! This is Justin Concepcion. I have a special request from you about my package in your mail room. It was delivered earlier today but I just learned that your opening hours is only from 10 am- 6 pm. However, tomorrow, November 19, we will already be checking out at 9 am to catch our noon flight. My package in your mail room is highly valuable and costs a lot of money, so I really need to get it at 9 am during my check-out. Thank you, Hyatt team, for your consideration and assistance. Warm regards, Justin Concepcion.

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Very poor

    Room not clean. Overall standard very poor when compared to other Hyatt hotels worldwide. Lot of water damage in room. In room coffee and tea only not automatically replenished. Nothing to boil water. Only pod coffee maker. Will definitely not book again.

    Nov 17, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Enjoy downtown NYC a stroll away!

    The best location I could want in New York ! Quick professional check-in, great breakfast, easy access to the airport, via Grand Central! Missed my regular toiletries like dental care & ear buds )) The club lounge could have more than Hummus :)

    Nov 16, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Try somewhere else

    Rooms are tiny and shower did not work. Waited 30 min for someone to come and still didnt come so we had to leave without even taking a shower. Front desk of course said there is no free upgrades available even though I am a Globalist but did offer my wife a paid upgrade. We had to run out quickly to go see my father at the hospital the next morning and they wouldnt even provide us with a to go box for breakfast so ended up grabbing a few pastries. Terrible service!!! I dont understand what is the point having status when you get treated this way.

    Nov 15, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319