In the city that never sleeps, the new renovated Hyatt Grand Central is in the center of it all. Located on Manhattan's East Side, our prime midtown location is just steps away from the city's top attractions and major corporations. Times Square, Broadway theaters, Central Park and Fifth Avenue's world-class shopping - all within walking distance from our hotel. Our spacious and newly remodeled 1,298 guestrooms feature the Hyatt Grand Bed. The hotel has an amazing culinary team creating unique dishes for the New York Central. In this non-stop city, a 24-hour access business center and fitness center are available to our guests. You won't miss anything when you stay here, just steps away from all the glamor and excitement this great city has to offer. Hotel has a 45.89 USD Destination fee which includes the following High speed premium internet Local, long distance and international calls 15USD food and beverage credit in hotel Market per room per day Access to daily New York Times & Financial Times via in-room app Grand Central self-guided audio tour for two per stay Seasonal rooftop tour viewing NYC skyline Exclusive Grand Central coupon book with discounts and free offers for Grand Central Terminal vendors Macys VIP passport which includes 15% discount on regular and sale merchandise, 20% off food and beverage and complimentary fine jewlery and MyStylist personal shopper Luggage storage upon check in (up to four (4 bags) and upon check out (maximum eight (8) hours)

Property Information

Year Built: 1917
Last Renovation: 2004
Accessible rooms: 35
All rooms non-smoking: 1298
Connecting rooms or suites: 300
Double bedrooms: 866
Executive floor: 1
Floors: 34
Nonsmoking rooms: 1298
Rooms with internet access: 1298
Single-bedded accommodations: 856
Suites: 43
Total rooms: 1298
Total rooms and suites: 1298

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory A mandatory Destination Amenity Fee of $ 45.89 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A mandatory Destination fee of 45.89 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: Children 18 and under stay free with adults.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 18
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 14311 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Not on my to do list.

    Absolutely terrible, tired, no facilities and very expensive. I wouldn't recommend this hotel to anyone. The one star I've given is for the location. New York is very expensive location and not good value. Yellow cab drivers use their cell phones for directions and get that wrong.

    Jan 19, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    please do not come to visit this hotel

    very bad place to visit, hotel not clean, you can find hair everywhere in the room. the toilet is not cleaned and the towel is smelly. The hotel has high destination fee and worth nothing, unprofessional stuffs talk very loud in the morning in hallway. do not select this hotel.

    Jan 16, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not quite the Hyatt Standard

    Subpar experience for what it was hyped up to be. I expected Hyatt Grand central to be up to a better standard than what I experienced. The hotel is heavily outdated and needs some major face lifts. The room decor is old and feels like I am stepping into the early 2000's. Cramped small bathroom that wasn't very clean and had broken appliances such as the drain. AC/Heat didn't work too well and we had to open the window in January to cool off at night. Stains on the comforter. Overall not what I had hoped for with Hyatt and I am a huge Hyatt advocate. Probably wouldn't pick there again. I'd recommend the Grayson which is a better Hyatt property.

    Jan 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family Holidays

    The best hotel for family trips in New York (Christmas and New Years), best location inside Grand Central, variety of food and beverages. The rooms are not so big, but they’re very clean and quiet, the hotel needs a retrofit, but this is not a problem, everything works very well.

    Jan 13, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Fake Hyatt, terrible experience

    Without a doubt a quite disappointing experience, it seems totally incredible to me that, anticipating a high occupancy and it being such a special date with New Year's Eve, they do not anticipate a better and more efficient service, the hotel reception is full and only 2 people checking in inn, they made me wait an hour to tell me to return after 3 to stand in one more line, the room did not have anything basic like a bottle of water, a coffee maker, everything was rationed, towels, 1 roll of paper, 1 bar of soap in the entire room, everything rationed, how is it possible that not a single bottle of water is provided, the entire staff is in a bad mood, you ask something and always in a bad manner, what's wrong with them? They are a shame to be called HYATT, horrible stay.

    Jan 13, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319