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1794 reviews-
Nice and affordable in the heart of Miami Beach
Very nice hotel, perfectly located. Comfortable room with a nice working space. Perfectly located near the beach in Miami Beach, yet discreet and serene for work meetings. There are plenty of restaurants and nice stores in the area. Highly recommended for business and leisure stays!
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Rare Bad Experience at Hyatt Hotels!
I am a Hyatt Globalist Member and 9 out of 10 times give rave reviews of my Hyatt experiences. Unfortunately, this stay was the exception. Terrible signage at entrance with no personnel present to welcome or provide Valet or bell services. Never experienced this before at a Hyatt Centric Hotel. Hotel was very under staffed for the traffic I experienced. The staff present did their best to handle the overwhelming situation. Where was the management???
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My worst Hyatt experience, bar none
My stay at this Hyatt hotel was the worst of any Hyatt stay I've had, period. I'm a 41 year old frequent travelling businessman. Booked two rooms for a family holiday / business trip. Check in staff slow and uncaring Room was late (could not check in after 4pm) Other guest waited 45mins for valet to get his car Rooms not cleaned well Rooms in poor condition Extra towels, etc., took hours And on and on I am an Explorist. I love the Hyatt brand. I've stayed at a wide variety of Hyatt hotels from the Grand Hyatt Tokyo to the Hyatt Centric Jacksonville. If every Hyatt was like this, I would abandon the entire brand. My advice: never stay at this hotel.
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Thank you for all of your help, Michelle. Great hotel in a very fun part of town.
The room was clean. Michelle at the front desk was fantastic and very helpful. This hotel is located very close to the beach and Lincoln Avenue. Close to great restaurants and a lot of shopping. Vibrant atmosphere was loved by all. My kids enjoyed their stay.
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Worst experience ever
We are a family of 3 and were never given 3 bath towels. I have asked for towels many times and I was told the hotel does not have enough towels for all the guests. How can a hotel be running without the most basic amenities? I had to wait at the lobby and ask five times for the room to be cleaned and it was already 5pm and no cleaning was done. The bedroom carpets were dirty and were never vacuumed during our stay. The bathroom had hairs everywhere, also inside the shower. I suspect it has never been cleaned. Awful service for a Hyatt hotel. Never going to stay again.