Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- Blue Mojito Bar and GrillEnjoy a casual meal at our tropical poolside setting looking out onto the Gulf of Mexico. Scuttles Pool Bar & Grill is an open air casual restaurant featuring cool frozen tropical drink specials, some to soothe your cares away.
- Four Flamingos a Richard Blais Key West KitchenThe waterfront sea-to-table restaurant pays homage to the original Four Flamingos in Orlando, Florida, offering a modern dining experience combining the memory of vintage era with the bounty of the southernmost island in the United States. A nod to its dockside location on the surrounding coastal waters,
- Keys Coffee CafecitoServing locally roasted beans, Keys Coffee Cafecito features a selection of drip coffee, latte, espresso, tea, juice and you guessed iticed coffee cubes, perfect for fueling a full day in Key West. Pastries are also available.
- 24-hour front desk
- 24-hour security
- Accessible facilities
- Accessible parking
- Air conditioning
- ATM/Cash machine
- Bell staff/porter
- Breakfast served in restaurant†
- Business center†
- Check-in kiosk†
- 24-hour front desk
- 24-hour security
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Visual emergency alarm for hearing impaired guest - Accessible parking
- Air conditioning
- ATM/Cash machine
- Bell staff/porter
- Breakfast served in restaurant†
- Business center†
- Check-in kiosk†
- Children welcome†
- Complimentary in-room coffee or tea
- Complimentary newspaper in lobby
- Concierge desk
- Desk with electrical outlet
- Dinner served in restaurant†
- Dry cleaning†
- Early check-in†
- Exercise gym
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand
- Hair dryer
- Health club
- Heated guest rooms
- Heated pool
- Housekeeping - daily
- Individual Efolio available†
- Interior corridors
- Ironing board
- Jacuzzi
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service
- Lounges/bars
- Lunch served in restaurant†
- Massage services
- Meeting rooms
- Non-smoking rooms available
- On-Site parking†
- Outdoor pool
- Parking†
- Parking lot†
- Pets allowed†
- Pool
- Private bath or shower
- Public address system
- Public area air conditioned
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Secured parking†
- Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automated External Defibrillator (AED) on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Dead bolts on guest room doors
Elevator auto recall
Emergency back-up generators
Emergency exit maps
Emergency info in room
Emergency lighting
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
Guest room doors self-closing
Hard wired smoke detectors
Lighted parking area
Multiple exits on each floor
Patrolled parking area
Public address system
Security
Security 24 hours/day
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in first aid
U.S. Fire Safety compliant
Ventilated stair wells
Video cameras at entrance
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas - Spa
- Translation services
- Turndown service†
- Valet cleaning†
- Wakeup service
- Water sports
- Wireless internet connection in public areas
- Business Center†
- High Speed Internet Connection†
- Meeting Facilities†
- Meeting/Board Rooms†
- On-Site Business Center†
† Fees may apply
- Boating †
- Cardiovascular exercise †
- Fishing †
- Fitness center on-site †
- Health club †
- Jacuzzi †
- Outdoor pool †
- Pool †
- Scuba diving †
- Snorkeling †
- Spa †
- Weightlifting †
- AQUARIUM
- LIGHTHOUSE and MILITARY MUSEUM
- Restaurants
- MALLORY SQUARESHOPPING OF LOCAL VENDORS
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4114 reviews
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Mar 30, 2026Great location/view
Great view from our room. Facilities were clean and bed was comfortable. We did have a few ants in our room, which was the only downside. Staff investigated promptly. Overall, we were happy and would come back.
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Mar 29, 2026
The Key West Best
From start to finish, our stay was dreamy. I have stayed here 3 times now - each time for a different reason and with different people and this hotel never disappoints. From the clean, refreshing scent of the lobby, the complimentary drink, the wonderful staff, to the hotel grounds, pool and hammocks, the place is just wonderful. I will always stay at this hotel when I visit KW.
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Mar 28, 2026
The staff are ALL extrememly helpful, polite and genuinely care about their guests!
The attention to detail we received during our stay was unmatched! We were treated like the only guests there! This resort is beautiful and so relaxing! You have to get a room with a balcony that has an ocean view because relaxing while watching all the boat traffic was the best part of our stay! Anna went above and beyond in helping me make this a special stay for our anniversary! All the staff were ALWAYS pleasant and willing to do whatever they could to make our stay the best it could be.
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Mar 25, 2026Over Priced!
This hotel charges more than resorts in the Maldives! After paying the room rate, we had to pay another $125 per night at check in. It's basically a step above a Hyatt Place / Hampton Inn, but in a good location. If I had it to do it over again, I would stay on the other side of the island and just pay for a Lyft/Uber ride. Our building lost water pressure on the day of check out, so we couldn't shower or even wash our hands. When I asked the front desk they said a manager would contact me, but I never heard from them.
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Mar 23, 2026
Bring Earplugs!
Location is good and the room was nice but that’s where the good ends. First, they use live turtles as decoration in sterile pools. The turtles are not supervised so kids felt free to taunt them. Live animals as decoration is a very dated concept. I hope Hyatt trades them for plants or something. Second, this is the LOUDEST 4 star hotel in all of America. The floors are tile so every house keeping or coffee cart sounds like a plane taking off. Not to mention the guests screaming and slamming doors at all hours of the night. After the first night, I mentioned my concerns at the front desk. They told me “we have staff, just call us when it happens next time”. They apparently don’t have security making rounds at night but instead rely on guests to police other guests. I will not return.
- AdvisoryA minimum self-parking fee of $35 + tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryA minimum self-premium parking of $40+ tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryCancel Policy: Penalties may apply unless Travel Protection Plus is purchased. Refer to the Terms and Conditions for United Vacations for brand penalties. Hotel Cancel Policy: 7 DAYS PRIOR OR 1NT FEE/ 1NT DPST AT BOOKING
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort Fee: $62 (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- General Policies: Children 17 and under stay free with adults.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet Policy : Pets Allowed: 1-6 nights, a $150 non-refundable pet fee will apply. 7-30 nights, a $300 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.