General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating3712 reviews
Great Service in a Great Hotel
All the staff at the Hyatt made our mini vacation in Key West very pleasurable! We could walk to many attractions, restaurants and shops. The location is great to access golf carts or bicycles, but if a taxi is needed, it was quite easy to get one. The drinks and food at the pool bar/restaurants was good and plentiful. The pool is small and can filled with people quickly. Overall, the resort is very nice but a bit pricey.
Hyatt Centric Key West 2023
Hyatt Centric Key West 5/23 Wonderful views, Hotel is open air, the room doors open to the hallway outside, stair case to the pool area runs next to each balcony easily accessible by anyone with nafarious intent. Security was definately something I thought about with the homeless visitng the public beach adjacent to the hotel. We observed homeless daily on the peir and at the beach. We were told by locals that the homeless live on Wisteria island straight out from the hotels, not their fault but something to keep in mind durning your visit.... There are three hotels in this area that are all fairly comparable The Hyatt was Expensive,,, and for a resort like this you expect it to be pretty nice... It is Not a five start resort... I would give it fouur stars.... Because of the amenties at the resort... Not the room.. Rooms need a facelift.... In fairness to the hotel, other areas were quite nice, the pool, outside pool chairs and sitting areas were really nice... I have no idea why there seems to be a coffee shortage at this hotel.... Good luck getting coffee for your room.... As long as you have resonable expectaions you will enjoy this resort.... We loved the views... and staff was friendly.... Enjoy.......
Best sunset happy hour on the island!
We recently held a four day group event at the Hyatt, and could not have loved it more? Hotel and pool are great, and TJ at the pool bar is a gem! Rooms were clean and in good condition, staff was great, and the location downtown is perfect. Our entire group had a great time. Highly recommended!
Endless ocean beauty from this hotel property !
This place has it all. Beautiful property location with gorgeous view of the ocean. The was pristine with two balconies, king bed, beautiful bath with huge shower and all the usual amenities in a high end room. All services were easy to obtain and quickly performed. The hotel has on-property access and booking for water activities, bikes, carts, and scooters. It is located on front street near 0 Duvall St making it super close to bars, clubs, restaurants, museums, shopping, etc. that convenience enabled us to pack in a lot of activities in four days. Its a bit on the pricey side but I felt it was well worth it considering we had one of, if not, the nicest room on the property with two huge balconies (you could entertain on one) , ocean view, sunset, etc. The property has a spa, a high end restaurant, beautiful pool, poolside bar and restaurant, two small beaches with fire pits (beaches are all small in Key West), and a helpful staff including a consierge. Probably the best vacation and I’ve ever had!
Ken Edwards Key West Experience
Excellent venue to combine work with pleasure.... making work a true pleasure! Staff very attentive to your needs. Accommodations to support your business and personal needs. Relaxing environment! A must visit location!