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TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1913 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Gran atención

    Excelente servicio, desde la llegada toda la atención fue excelente, los servicios y la habitación impecables

    Apr 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Would stay again

    Very nice hotel. Staff was exceptional. Outside attendants and valets were welcoming as were lobby personnel. Reception at check-in and check-out was quick and friendly. My room was clean, nice size, comfortable; housekeeping was phenomenal. I stayed four nights in March 2025 (was in Guadalajara for a wedding). The café was well stocked with many different refrigerated drinks and had a nice selection of delicious sandwiches, salads, desserts and pastries as well as coffees and teas. The restaurant staff was very nice. Menu choices looked really good. I only had one meal there. Two of us ordered the mushroom raviolis for dinner. Unfortunately, it must have been an “off” night because the raviolis were very much undercooked. It also took a long time (about 40 minutes) to be brought to our table; I have to say that the restaurant was full, so that might have been the reason for the long wait, which I actually did not mind. I would’ve gone back to the restaurant again but friends and I did other things during the day that took us away from the hotel. There is a small gift shop that had nice souvenirs. At the very top of the building, nice area with bar as well as great views. I would definitely stay again if I’m in the area.

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Lugar increíble para convivir.

    Excelente servicio, atención, comida. Habitaciones cómodas Restaurantes agradables y comida muy buena.

    Mar 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    All good.

    Carlos and Karina excellent service quick attention and very good service, the blankets that provided us very well and the Very good music, the Food is good and the Cocktail alsokdkdkdkdkdkdkdkdkdkdkdkfkfnfnfnfnfnfnfnfnfnfnfnfnfnfnfnfnfnf

    Mar 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very grateful to all the staff for their attention

    Very well located, spacious rooms, mattresses do not heal as comfortable as I expected, all staff are very friendly and attentive, food in the lobby bar is very good, food in the cafe is not as rich and is very very expensive.

    Mar 25, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319