Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Oasis away from home
Great location in the middle of the big city With all you need , pool, bar, roof top. I’ll definitely return next year
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Would stay again
Very nice hotel. Staff was exceptional. Outside attendants and valets were welcoming as were lobby personnel. Reception at check-in and check-out was quick and friendly. My room was clean, nice size, comfortable; housekeeping was phenomenal. I stayed four nights in March 2025 (was in Guadalajara for a wedding). The café was well stocked with many different refrigerated drinks and had a nice selection of delicious sandwiches, salads, desserts and pastries as well as coffees and teas. The restaurant staff was very nice. Menu choices looked really good. I only had one meal there. Two of us ordered the mushroom raviolis for dinner. Unfortunately, it must have been an “off” night because the raviolis were very much undercooked. It also took a long time (about 40 minutes) to be brought to our table; I have to say that the restaurant was full, so that might have been the reason for the long wait, which I actually did not mind. I would’ve gone back to the restaurant again but friends and I did other things during the day that took us away from the hotel. There is a small gift shop that had nice souvenirs. At the very top of the building, nice area with bar as well as great views. I would definitely stay again if I’m in the area.
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Great breakfast
Came back to stay Riu Plaza Guadalajara after almost 10 years. The breakfast buffet is still probably one of the best I ever have around the world. Smooth check in/check out, good laundry service, house keeping is timely... It was an excellent stay for my business trip back to GDL
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Clean and comfortable hotel with excellent staff
I was here with a number of friends (10) and everything was really good. The rooms were clean and pretty well maintained. The beds were comfortable and the interior of the hotel was fantastic. Views from the rooftop are amazing and great of things like Instagram shots, or just a nice place to have some appetizers and a couple of drinks. We also enjoyed the hotel lobby bar and had a great time listening to an all-female mariachi band one evening. Fantastic! I thought the walls of the rooms were a little thin, which may be my only critique and could hear the gentleman next door signing in the shower very clearly along with his music early in the morning. Other than tat, everything was pretty decent. I would give it a 4.5 rating if I could.
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First time traveling to Mexico, Guadalajara, or a Riu.
Loved the little thing; complementary bottle of water and cans for pop and beer. Using the room key to turn off/on all of the lights as you left/entered the room was so convenient. Service was very quick and thorough. Breakfast buffet was large and delicious. Very good coffee.