Resort Details
- Asian restaurant
- BarsBeverages : Domestic beverages (alcoholic and non-alcoholic drinks) 24 hours a day
- Canarian restaurant
- RestaurantBreakfast: Varied buffet, live cooking stations and Continental breakfast
Lunch: Buffet with live cooking stations and assorted desserts and Grill in the pool area
Dinner: Buffet with live cooking stations, assorted desserts and Special evenings: twice a week.
- 24-hour front desk
- Babysitting†
- Beauty shop/salon†
- Car Rental Services†
- Currency exchange†
- Housekeeping - daily
- Internet services
- Laundry Facilities†
- Non-smoking rooms available
- Parking†
† Fees may apply
- Diving †
- Fitness center on-site
- Horseback riding †
- Nightclubs †
- Pool †6 swimming pools.
- Spa †
- Surfing †
- Tennis court †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7321 reviews
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Jan 01, 2026The true positives & negatives. Solid 4-star Hotel
REVIEW January 2026 Solid 4-star 🌟 👍🏽 Positives - So so clean! The grounds are immaculate, housekeeping is on point & the pool toilets are as fresh as they come. - The roads / cycle lanes / pathways outside the hotel are so clear & safe. Also immaculate!! - Heated pool is the one opposite the main restaurant, & nearest the sea. - Short walk left / right into the hustle & bustle & to watch sport on SKY TV - Vast array of food - Shows are brilliant at night - The very few hotel cats are so funny, each with their own little personalities - Literally only saw 1 mosquito despite reading reviews of there being a real issue - Golf course had stunning views - Weather was amazing - Fruit juice on the buffet is fresh, in the machine it is not. 👎🏼 Negatives - Distinct lack of cold meats / slices of meats / sandwiches - The only heated pool did not allow ball games / blow up rings etc. Therefore a few kids disgruntled. - Would have loved some ginger beer as a mixer but that’s personal preference - Pool towels thin & very small - Don’t bother with your transfer coach, we waited over an hour for another flight to get in the it had to drop off at 5 other hotels. Just pay the twenty quid & you will be at the hotel in 9 mins. - wine was not great, but depends what you are used to! - if you turn off the air con in the middle of the night, a few minutes later the system will make an almighty 2-3 second noice, making you think you are being broken into!!!!!!
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Jan 01, 2026
Very good, as always
Many visits to this hotel but the first at Christmas. Busy hotel but all ran smoothly, as usual. Christmas Day meal was special. The new cocktail machines are a big improvement on the old squeezy bottles. Big shout out to Mercedes, cleaner in the public areas in the evenings. Always smiling, friendly and welcoming.
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Dec 28, 2025
First Xmas away plus first visit to Lanzarote
First time in Lanzarote and cannot wait to return! We did 2 excursions; the Caves with lunch inc 9-5 all day trip, beautiful though you need to hike some stairs! That they do not inform you of when booking...plus bend to manoeuvre your way through too...also missed on booking the trip & the sunset (hopefully see dolphins - did not) boat trip but incredibly worthwhile trips. All inc was fabulous, you have 2 reservations of specialist restaurants thrown in too! Bit vague on the entertainment board of where what activity is where, it was OK but needs to be laid out better info wise plus not so repetitive but overall we will most certainly return
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Dec 28, 2025Recommend this hotel
Loved the hotel - not sure where the last few bad review people were staying it obviously wasn’t here! Arrived Xmas eve check in was fast and smooth and even tho we were here early the room was ready. Staff were great and so friendly room really clean (tho we did have issues with small biting flies - not the hotels fault really but we had been pre-warned with other reviews ) Good location we like walking so half hour into the “main strip” wasn’t an issue The grounds are massive and well kept. The daytime buffet food is ok the normal chips burgers and salad but tbh there is so much food on the main buffets you don’t need it The Christmas Day buffet was amazing and made the holiday and food on the other days was lovely Loads of sun beds no need to reserve them early morning! The machines cocktails aren’t the best tbh but the bar staff can make most things you want from the normal selection of drinks so just get inventive and ask them to mix up what you want Didn’t do the entertainment so can’t comment on that but 100% would come back again - thanks to the hotel and all the staff for a wonderful Christmas THANK YOU!!
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Dec 27, 2025
This was our seventh visit and coming back for Christmas and new year.
Great location great food very clean entertainment excellent rooms very spacious and clean all staff work hard and are very professional and friendly.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.