Hotel Riu Paraiso Lanzarote

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7303 reviews

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  Great All Inclusive Hotel

  Just returned from a 7 night stay, first time at this hotel, first time all inclusive and we were not disappointed. The hotel is very big with a bridge linking two buildings. Everywhere is absolutely spotless, the public areas, toilets and our room, the staff were always cleaning and all staff we had contact with were very helpful and friendly. We don't normally go to hotel entertainment but we saw Ginger and Spice and they were excellent. They got everyone up dancing and it was a fantastic night. The 24 hour all inclusive package is excellent. Local spirits and beers, some cocktails and soft drinks readily available. You can either serve yourself or go to one of the bars. You can also pick up bottled water at the bar for your room. The food is really good, there is so much choice. Some say it is repetitive, yes there is chips every day but with so much else on offer you really don't have to choose chips every day. The main restaurant does get busy at certain times but we didn't have any problems. You can book a table in the Canarian or Asian restaurants, each of them have 2 sittings at 6.00 and 8.00. We went to the Asian restaurant which was absolutely beautiful. There are still people who feel they have to reserve sunbeds at 7am every day but there are plenty of sunbeds for everyone to use. I would suggest requesting a high floor as some of the rooms do look out over the bridge or a path. If you have a room in the adjoining building it can be quite a walk, there are lifts but your room could be a little way away from the nearest lift. There's a lovely little gift shop, hairdressers and treatment room. We had a great time and looking forward to returning again soon.

  Dec 04, 2025
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  Excellent stay

  This has to be on the list of one of the best RIU Hotels we have been to. You can't fault this hotel, food is excellent so much choice, always fresh and hot. Drinks good, the whole hotel is spotless they are always cleaning. Staff are really helpful and friendly and super effecient. It is a very laid back relaxed atmosphere here which is perfect. I know some reviews says its for families but I would say it is more for couples, friends. Just out of Puerto del Carmen but a nice 25 mins stroll in one way and about 15mins to Matagorda the other way. Lots of repeat guests when you speak to people and we will definatley be back.

  Nov 29, 2025
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  Excellent hotel with returning guests and staff

  Excellent hotel with attention to detail. Staff and guests present year after year which speaks for itself. Lovely to see management presence. Breakfast could be slightly earlier, even if just buffet style.

  Nov 22, 2025
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  No frills

  Good location for the beach and there’s a gate out of the hotel and then you cross the road to the beach It’s a very busy hotel, main restaurant is like a rugby scrum at busy times, no order, some very rude people who just stand in front of you to get what they want! Food is standard all inclusive, nothing out of the ordinary although the Asian restaurant was nice. Atmosphere is relaxed at the quiet side and because the main restaurant, all the entertainment and bars are over the other side that’s always busy. Rooms are ok, no little extra touches like milk for the kettle or a spoon! Or just nice little bits in the bathroom The shower gel is awful so take your own. The quiet side has nothing there, apart from the shop, gym and hair salon, mostly deserted but the pools ok. As someone who loves a nice coffee on a morning I never had 1 in the hotel all the week we were there, it’s machine coffee which is just milky froth and the coffee jugs you get on a morning are like warm. Staff are all lovely, and the hotel grounds are very well maintained and landscaped, this was originally 2 hotels that they’ve joined and there’s a walkway between them, we wished we’d been in the busier side, as that’s where the entertainment team must hang out coz we only saw them walk past the quiet pool every day, that’s where everything is. There’s a Pepes bar near the quiet pool for snacks and drinks, drinks are just local, just the standard pubs colada etc made in a machine, but for the size of the guests that’s the only way they’d be able to serve them, it’s the biggest hotel I’ve ever stayed in, and it just ticks the boxes, it doesn’t do more than that, we wouldn’t return or recommend, however we’ve had a nice relaxed week with some winter sun ☀️

  Nov 19, 2025
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  We wanted to book this hotel as a family. I made the reservation through Booking.com and accidentally didn’t include our

  We wanted to book this hotel as a family. I made the reservation through Booking.com and accidentally didn’t include our two children. We wrote to the hotel and asked them to help us and add the children for an extra fee, but the staff didn’t think it was necessary to reply. Since I didn’t receive any response from the hotel, I asked for a free cancellation because no one contacted me. The service was not provided, there was no communication with the customer, and when I got home, they took €300 from my card. Be careful — for them, customers are nothing more than a bargaining chip.

  Nov 16, 2025