Hotel Riu Arecas

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3790 reviews

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  Second visit to Riu Arecas

  Stayed at this hotel 2 years ago with my sister and we returned for a bit of winter sunshine. I have also stayed at the Riu Palace with my husband, but actually prefer the Arecas. Love the location of the hotel, rooms and communal areas are spotlessly clean, good selection of gluten free food available. Restaurant is busy but generally workable, unless you arrive in the midst of a storm; trying to get a table was unbelievably hard, with hundreds of guests wanting to be seated inside. Pros Location is good - IMO the nicest part of Costa Adeje. Short walk to lovely bars and restaurants in La Caleta. Close to beach and promenade. Staff are a real asset to the hotel, being in the main 99% friendly and helpful. This speaks of a strong culture and management style. Cleanliness General relaxed ambience Cons Having visited in 2023, we observed guests in 2025 seem much older and ruder; pushing in, reaching across to grab food in the restaurant etc. Long queues build every evening, prior to the restaurant opening for dinner. There’s also a sun bed sprint in the morning, as some elderly guests rush to bag their fave sun bed as soon as the pool area has been cleaned. Hilarious to watch!! Sadly 1 member of staff (female, young, working in the pool bar Wednesday afternoon) was distinctly sullen, did not speak and refused to make eye contact when she brought a receipt over for us to sign (our only interaction with her). Anyway her actions reflect badly on the hotel and need to be addressed!! Guests are after all on holiday….. No other member of staff behaved in this way. Hence I have scored 3 stars instead of 4!

  Dec 20, 2025
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  Not 4 Star

  Staff at hotel are lovely and work extremely hard under the circumstances, especially at meal times. 6.30pm on doors opening is like the Start of a marathon, huge ques waiting to go! (Same applies in morning for sun bed grabbing)Restaurant just isn’t big enough to cope with the number of guests comfortably, tables on top of each other and a free for all at the food with exceptionally rude guests grabbing at food,oblivious to the use of tongs,especially with an epidemic of Flu going around. Not a nice experience. Food is ok, if not on the bland side. Hotel is in the nicer end of Costa Adeje, rooms are a decent size, albeit a bit dated. No complementary water provided so come prepared if arriving late. One designated smoking area in the hotel, subsequently no smoking on balconies which was great being none smokers. 2 nice sized swimming pools and a further one down 77 steps near beach. Good and bad points for Riu Arecas, but sadly I cannot recommend and would not return.

  Dec 17, 2025
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  Definitely not four star

  Not a bad Hotel staff very friendly unless you arrive in the midst of a storm, trying to get a table was unbelievable but apparently 800 guests wanting to be seated inside is going to be a problem, our main gripe is the food every single thing is cold bland and so repetitive had high hopes but definitely wouldn't return

  Dec 15, 2025
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  Never again

  We left early and moved to another hotel which we have previously stayed at . I have stayed here before in 2024 , with my sister . I decided to bring who I’m away with as the last time I came it was lovely . Now let me just state . The staff are amazing and friendly and welcoming . I don’t know what’s changed but the food wasn’t to the standard it was last time . Also there’s no structure at the buffet and quite frankly people are absolutely rude and behave entitled . You can be there picking something and someone comes and moves you out the way to grab something . There’s no personal space at all. I understand people from different countries have different mannerisms and behaviours but let me just say manners and politeness cost nothing . I have never in my life felt so depressed by other peoples behaviours. I also found some people to be quite homophobic . I was also sat on my balcony having a conversasion , for next door to rudely say go inside and talk . I paid for my room and balcony so I just ignored her honestly found people quite rude . The staff and room are Good and the hotel it’s self it’s spotlessly clean . But we will not be back again . The two marks are for room and staff .

  Dec 02, 2025
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  Good

  The Riu Hotel is well situated in a quiet part of Adeje. There is a local bus route to reach adjacent areas and these run to tge Adeje bus station with good links. The rooms are of adequate size, are very clean, very comfortable and serviced daily and of adequate size. The food is good and adequate with a reasonable choice but the standard is variable depending on which chef is working to be honest - vegetables in particular can be undercooked. The staff are generally very good but the manner of some staff is not what is should be - some being rude and quite impolite - stand out examples are evening bar staff and pool-side staff. This does let the hotel down but apart from this it is a very good hotel.

  Nov 30, 2025