Hotel New Otani Tokyo Garden Tower

Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashCashless transactions are availablePlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee. Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Know before you go: One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Renovations: This property is closed from February 24 2025 to February 25 2025 (dates subject to change). The property will be renovating from February 3 2025 to February 4 2025 (completion date subject to change). The following areas are affected: Fitness facilities During renovations, the hotel will make every effort to minimize noise and disturbance.

Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property.

Optional Fees: Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for childrenAirport shuttle fee: JPY 3600 per person (one-way)Airport shuttle fee per child: JPY 1800 (one-way)Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.