Location
Riviera Maya - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Super service
The week stay at Ventus was terrific. The food and staff were top notch. Special thanks to Herman who made all arrival arrangements easy. A Gentleman. Special thanks also to our butlers, Arturo and Jair. They treated my wife and I like royalty. Would definitely ask for them again on my return. Great job.
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fmaily vacation/ mom birthday celebration
I had a great time with my kids at El Cid Resorts. Very family friendly. Everyone was kind, warm, friendly. My butlers Abdy and Ivan were extremely helpful and very attentive to all of my needs. They would find me where I was and offer me their service. They were very kind and respectful.
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Best stay
The staff was amazingly courteous! We were well taken care of at every moment of our stay. Lots of entertainment and out 13 year old was happy with the teen club and the staff that let her busy while we maxed by the pool. I would recommend this resort to anyone looking for an all encompassing experience.
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Best Butlers, Manuel and Are!
The room we reserve is one of the best we’ve ever stayed in. There is only two of us but need two bedrooms and 2 bathrooms. We are on bottom floor closest to the ocean. The service was amazing, especially are room butlers Manuel and Are!!! Every employee goes out of their way to make your vacation the best it can be. This was our fourth time at Marina and Ventus and we will definitely go back. We have been to Cancun many times and stayed in many different hotels, but this our favorite and will now only stay here.
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Family friendly paradise; will be returning soon.
Great place with exceptional customer service. Food and drinks are very good with excellent variety of choices with several restaurants to choose from. Very safe place with multiple security check points. Highly recommend and will be returning.