Property Information
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Resort Details
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Good but needs improvement.
We always stay here. We take my FIL to MD Anderson frequently and this is where we stay. But this stay we noticed the rooms more run down than usual, bedding is always good, The AC was very noisy in our room. The water in the toilet was boiling hot and it wax weird using it!!! There were nicks here and there on the walls. They need to maintain the rooms better. If this keeps up we may have to stay elsewhere. The exterior was recently painted and they should have used that money for fresh paint indoors!! Great staff. The restaurant is the best breakfast ever!!
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What a big suite!
This hotel is in a nice building, and I was even more happy when I entered the room: this one was HUGE. The first room had some seating area, and something that looks like a kitchen – but without oven or food heating equipment. This was a bit strange, and quite frankly, waste of space. I would have preferred to see some dining table here, that would allow to work more comfortable compared to the classic small desks you find in typical hotel rooms. Hence, move forward to the bedroom: this one was also big, just like the bathroom with a huge walk-in shower. The bed, sheets, towels, soap,… were all of good quality. A few more lights would not hurt though. Breakfast could be better – I ordered a fruit bowl and a muffin. That took a very long time, but a simple option of some toast and marmalade would be appreciated (I’m European, and don’t like to eat meat or other warm plates in the morning). Coming from the Indigo hotel in Dallas, I missed the cappuccino in the morning (is not possible here…) Conclusion: I would for sure return here!
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Affordable, cleanish, not well taken care of
I had stayed at a hotel indigo in San Antonio several years back that was great. This hotel however looks similar like it was made or updated within last 10 years with some nice aesthetics, but it literally looks like they havent fixed anything since the hotel was made. The paint was peeling off the walls and ceilings in multiple spots in our room the dresser doors were askew. The hallways had like ceiling particles or something white throughout our floor. It's a real shame because if it was cared for it'd be a decent hotel. No free breakfast or onsite laundry. The hotel location was fine it's about 15-30 minutes from most things in Houston and maybe 45 to space center. I wouldn't visit the galleria mall again it was a regular mall with some more recent safety concerns this year. The room was spacious and beds were queen sized and comfortable. Checkin was super to the point. Not sure I'd try a hotel indigo again now.
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Clean, Fine. Pedestrian
Hotel Indigos as a brand have a real variation across America. This one, located right next to Nordstrom’s at the Galleria is absolutely nothing special. We stayed in a king suite.Two window view of the parking lot! The walls were thin enough that I could literally hear my husband unwrapping a candy while I was in the living room on a zoom call with my earphones! Ha. That was a moment. The room is very large and sparse. An enormous kitchenette with a single serve coffee maker as the only appliance. No micro and pretty poor coffee selections. The coffee in the lobby is 3.25/ cup. The staff are great. Though for our three night stay we had to get our keys changed every night. (Yes we kept them away from our cell phones and even had them in their little sleeve). It feels like a missed opportunity in my book. The price is very inexpensive so you may come here just for that. I wouldn’t return for anything other than bare bones price and cleanliness.
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Indigo has all I need
Even it is 3 star hotel they deserve more than that. It looks quite normal from outside but cozy inside. Rooms are spacious and bathrooms are extremely clean. Staff are very friendly and helpful. Hotel is 3min walking distance from Galleria. Thank you Natalie and all the housekeepin staff to make my stay amazing!🤩