Holiday Inn SAN DIEGO - BAYSIDE

Customer Ratings & Reviews

TripAdvisor Traveler Rating

971 reviews

• 

  Fun and relaxing getaway

  Great hotel with great rooms and views! We were upgraded to a premier suite and it came with a private balcony, living room, bathroom with a tub and shower. Very clean and tidy. The rooms are updated and definitely give the luxury feel. Located very close to downtown activities, but also in the quiet and less traffic area. The pool and hot tub had the perfect atmosphere to socialize but also just relax. As a diamond member I was very impressed with the hotel customer service and accommodations.

  Sep 11, 2026
• 

  Comfortable Stay with Excellent Service

  I had a very enjoyable stay. The hotel was clean, comfortable, and well maintained, and the staff were consistently friendly and helpful. Our room was spacious, quiet, and had everything we needed. The location was convenient, and the overall atmosphere was welcoming and relaxing. Check-in and check-out were both quick and easy. I would gladly stay here again and recommend this hotel to anyone visiting the area. Annabel, Rosie, and Arturo were very helpful during check in.

  Aug 10, 2026
• 

  Good location property

  Big property with 5 buildings. Some are fairly new or have been renovated. We were in bldg 5 and it was fine. We had huge room with small dining room, big sitting area room, big bedroom and two bathrooms. Room looked cleaned but when walking around barefooted I noticed either the carpet or wood flooring needs to be cleaned more so. I had to clean my feet Each night before going to bed. I will say I did not say anything about the floors and I think they would have addressed it right away as we had a very noisy a/c unit in the bedroom and when I mentioned it to front desk they sent maintenance to fix it immediately. Beds were comfy and loved the pillows. Room had a small fridge and a microwave. Fitness room is very nice with all new equipment. Pool was nice with comfy lounge chairs. The cafe on property has an amazing breakfast. We would stay here again and would recommend

  Jul 19, 2026
• 

  We were catfished, STAY AWAY

  My family and I had a plan to go to Seaworld San Diego and decided that since we live in the Los Angeles area, we needed to get a room. This hotel popped up with reasonable accommodations and so we decided to get a room here due to its proximity to SeaWorld. Upon check-in, everything looked great with a brand new lobby , and everything looked spacious, clean and very inviting, that is UNTIL we got our room assignment and the front desk had to pull out a map to show us where the room was located. Upon parking, we realized soon enough that the hotel had purchased 2-3 other buildings in the immediate area in order to make it into one hotel. The first building we pulled into looked nice and grand. We were assigned to room 3126. We pulled upon the 3rd floor of the building we assumed was ours , and at every floor, the rooms started with number 4. We soon found out the reason was because it was in building 4, and not building 3 that we were apparently assigned to. Confused at this point? I know, so were we but please read on. Then we pulled into the parking lot and asked a staff member where our room is and low and behold, we finally found it. It was very apparent that the hotel must have bought out an old MOTEL 6 that was situated between the main hotel and the one that deemed building 4. Our room smelled like smoke, and the room was not spacious at all. The window view was something we didnt even want to check out because i didnt want to open my room curtains, and have some random stranger look inside where my family and I were staying. The building was sure an older hotel that was acquired by the property and when I called the front desk to let them know the unsatisfactory condition and placement of our room, which also had NO working telephone , ( I had to call with my cell) , I was told that there were ZERO ROOMS available for us to switch to. A big hotel with 3-4 different buildings and youre telling me that there were NO rooms available to switch to? LIES. As for amenities, I cant say much good either. So I wanted to fill up my canteen at the gym, seeing that they had a water dispenser there. But guess what? It was connected and all, but it was NOT WORKING. IT was late , we barely had any water left and I sure as heck was not going to pay 5 dollars a bottle. I ended up driving to RALPHS up the street to buy a case of water for my family before they closed. All In all, the only good things we had, a pretty good sleep on the beds. Bedding and pillows were the best thing about the hotel along with the clean bathroom, but NEVER again will I stay here nor will I recommend staying here for anyone for anything. Beware of what building you are assigned to.

  Jul 02, 2026
• 

  “Cat-Fishing” Property

  I am a Hilton Honors diamond member, and this was one of the worst experiences I’ve ever had at a Hilton property. Online the hotel show s pictures of the brand new Doubletree building that is in the front of the property, but we were assigned a room in a inadequately renovated Holladay Inn building that was originally constructed in 1972. Upon entering the room, there was a very strong smell of smoke, like someone had chain-smoked inside the room for days on end. This may have been a throwback to when it was a smoking room when it was owned by Holiday Inn. I reached out to the manager, and they said would be unable to accommodate a room switch as they were too busy. This was unacceptable, as we have three young children traveling with us, and staying in a smoking room was not an option We ended up having to drive 40 minutes away to find a hotel with rooms last minute (Nascar & World Cup travelers have booked almost all rooms). I would not recommend staying at this hotel.

  Jun 28, 2026