Hotel Promotions
Universal Orlando Ticket Savings!
Save $20 compared to front gate price when you add a 3-day or longer Universal Orlando Ticket to your vacation package.
Applicable Dates:
Booking Dates: 22 Jan 2019 to 31 Dec 2050
Travel Dates: 22 Jan 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges/Bars
    T.G.I. Friday's (open until 2 a.m.)
  • Various Restaurants
    T.G.I. Friday's - Conveniently located at the hotel, serving American cuisine in a casual atmosphere. Offering breakfast, lunch and dinner, open late night every night. T.G.I. Friday's also provides take-out, poolside service and limited room service
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children welcome
  • Concierge desk
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children welcome
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars†
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant†
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access
On-Site Wedding Services
  • 11,000 square feet of banquet/reception space.
    Skilled catering and banquet staff.
    Attractively landscaped garden area for wedding ceremony.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on site.
  • Fitness center on-site
  • Outdoor pool
  • Pool
    There is 1 pool on site. Tropical outdoor heated pool featuring attractive landscaping, comfortable lounge chairs and a kid friendly play area including a splash zone and interactive water features.
Off-Site Recreation
  • Gambling †
    The Seminole Hard Rock Casino in Tampa, FL offers high stakes bingo and other casino action.
  • Golf †
    Golf Course located within 5 Miles of Property.
Off-Site Attraction
  • Sea World®
  • Disney

    Complimentary Scheduled Transportation to Disney.

    The Complimentary Scheduled Transportation is intended for Individual Travelers, not Groups.

    For Group moves, they can call CBC Transporation at 877-393-8294 to get a quote.

    There will be (3) AM Departures and (3) PM Departures

    **Times subject to change, see the bellstand for current schedule.

  • Other Local Attractions
    Holiday Inn Hotel & Suites is close to many favorite attractions including Universal Orlando, Sea World, Aquatica, Disney World, Pirates Dinner Adventure,The Holy Land Experience and more. Hop on the I-Ride Trolley and zip over to all the exciting shopping, restaurants and activities of famed International Drive.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 3404 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Location

    Overall, this hotel is a great place at a great location. We arrived early, but they were able to get us checked in right away. The room was beautiful! There is also a TGI Friday's right next door, so food was no problem. With a free shuttle to Universal, what more could you ask? There is some construction going on right now, so the elevator and hallway were a bit rough, but this did not detract from our enjoyment at all! I would definitely book this hotel again!

    Nov 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Olivia's service was excellent; she is a very kind person and knows how to treat visitors.

    Olivia's service was excellent; she is a very kind person and knows how to treat visitors. The hotel has spacious areas and is very comfortable.

    Nov 22, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    We would have never stayed if we knew you were remodeling

    We were disappointed that when we booked 6 months in advance through universal, that when we arrived they were in remodel mode. The elevators and hallways were smelly. No microwave in the room. They only person we appreciate the most was our housekeeper Singh. She went out of her way to take care of us for our week stay. Our daughter got sick, and she did everything in her power to help and try to make her feel better.

    Nov 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very helpful crew overall

    Got to give much thanks to the lady that cleaned my room the few times that she did ,where I had a lot of dirty towels and sheets for her to changed and she always came with a smile which is great ...Mrs.Singh..just wanted to say I appreciate your dedication to your work and continue doing it with a smile ..

    Nov 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Helpful Staff

    Olivia was so helpful with assisting us through check-in, very professional and informative. Pretty much everyone was helpful, which was great after a stressful flight.

    Nov 19, 2025
Hotel Advisories
  • AdvisoryA mandatory Destination Amenity Fee of $15.95 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
  • AdvisoryA minimum parking fee of $28.50 per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
  • Current Renovations: Description: Renovations Complete: Coordinating with the Resort's overall entertainment theme, the guestrooms received new artwork, lighting, draperies, furniture as well as new pillow-top bedding and bath signature linen. The guestroom bathrooms were also enhanced by the renovation. New bathtubs, lavatories and sinks were installed in each of the bathrooms in the Standard Deluxe Rooms as well as new tile. All bathrooms received new lighting fixtures, Moen Shower Heads and Signature shower curtains on modern curved rods.
    Outside the hotel, visitors will notice a modern look of large tinted windows, replacing the sliding doors and balconies of the Standard Deluxe Rooms wing, along with architectural enhancements over the entire structure that now define the look of the hotel. New exterior lighting, landscaping and new signage was also added as part of Intercontinental Hotel Group’s Global ReLaunch Program.
    In addition, a "kids friendly" play area was added to the pool area complete with splash zone and interactive water features.

    Pets up to 40 lbs. are allowed with a one-time non-refundable cleaning fee. Pets may NOT be allowed in the room unattended.
General Policy
  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    General Information:
    Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed: Pets up to 40 lbs. are allowed with a one-time non-refundable cleaning fee. Pets may NOT be allowed in the room unattended.

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319