{{title}}
Resort Details
Hotel Advisories
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1522 reviews-
Sergio saved the day!!! (Actually night!!!)
In town for a graduation and the hotel was absolutely perfect...beautiful facilities and rooms...but the best part was the staff...especially Sergio who helped us at 130 am with a lock out situation....he was so kind and patient!! Give that man a raise!!! We'll be back.. but we won't lock ourselves our next time!!
-
Top Notch Hotel!
Enjoyed our visit for 3-4 nights after Hurricane Helene's devastation. Upon check in "Angelic", the front desk supervisor, made us feel relaxed and obviously cared. Her warm reception, empathy and follow through were special to us. She helped to make lemonade out of lemons. Thanks Angelic and Hilton!
-
Wonderful staff and management
Beautiful hotel, pool, and restaurant right on Lake Carillon. We were here after hurricanes Helene and Milton damaged our home. Only happened upon them as we had tried everywhere else. Got lucky and booked their last remaining room. Also the office manager Shelly is a rock star. We had a credit card fraud alert issue and she had the patience of an angel.
-
A great business hotel that avoids the tourist trap
This property is a hidden gem. It hasn't been held hostage by family tourists and serves more of a business clientele. It's well-managed and staff are friendly. Our manager upon check-in gave us tips navigating Hilton points, the website, etc....above and beyond. We enjoy the restaurant for breakfast and the friendly service. Great parking and easy access to the roads there -- whether you're headed to Clearwater, across the Bay to Tamps or downtown St. Pete. it's off the beaten path and worth the money. We do wish they would bring back the lounge. They cheaped out and used Covid as an excuse and it's never returned. Sigh.
-
Great place to stay
Great hotel. Very friendly staff. Rooms are very clean, and the linen is fresh. The hotel staff is friendly and helpful. The hotel location has several entertainment and food options close by. Parking is close and is very well lite. Great place to stay.