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Resort Details
Hotel Advisories
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Paradise
This is the Greatest hotel in the history of the world!! You will love it hear!! The pool, spa, gym, lazy river, tennis courts, bar, market, restaurants are all amazing!! It has access to the parks, shops, dinning, airport, etc. It is calm and relaxing and you will love it!!
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Exceeded Expectations
We stayed here for a couple nights for my daughter’s seventh birthday. The staff was amazing, and after we mentioned at check in that we were there for my daughters birthday, they sent a beautiful pink cake to our room with candles and all 🥹 Jerrell who brought the cake to our room was so sweet and pleasant…What a special surprise! The grounds were so beautiful and the pool was outstanding. Also, the food was all really good. We dined at Dave’s and utilized the quick and delicious Scratch Market several times. We will be getting Disney annual passes and DEFINITELY will be staying here when we come to Disney. Highly recommend!
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First Christmas Road Trip
Visited for our First Christmas Road trip. The accommodations were great, the location central, landscaping beautiful. Too cold for the pool; so we headed to the Spa. The Guest Service Team communicated with us before, and during our trip, through the Hilton app. My suggestion; become a Hilton Honors member, it has its perks! Everyone was friendly and welcoming. When you enjoy your job, it shows.
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Near convention center, great amenities
This Hilton is clean and has great amenities. If you are a gym person, this gym is spacious and includes precor, towers, and a couple pelotons, in addition to the usual. The spa is nice albeit the steam room and sauna were down and that looks like that has remained consistent so not sure they should offer those. Massages were excellent. Salon- meh. The pools were amazing with a separate adult area. The room itself was standard, rather small, but nice. Robes can be requested. As a Diamond member, I had a small upgrade to a high floor. The Diamond member allowance is $15 pp/day. There is no executive floor. The scratch market has great snacks/sandwiches/donuts/coffee. There are 2 other r restaurants which were pricey and had limited offerings but good service. There is a walking bridge to the convention center and depending which side you are on, that could be 10-20 min. There are only shuttles to universal. Overall, they seemed to want to ensure I had a good visit and they even cleaned my room! I would stay here again.
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Accessible and fantastic staff throughout
Booked our annual Veterinary conference. Six days before trip, I broke my leg. The staff was ulta accommodating with changing to accessibility room with roll in shower, assisted with Instacart order delivery, both Spencer’s and David’s restaurant quickly sat us each night, pool staff was amazing, all App messages where answered within MINUTES. Jon at the front desk even found me a deck of playing cards. I could not be happier with a trip that could have been a complete disaster of no fault of the Hilton. The staff always appeared happy and a solid team. I even visited the spa to relax my weary, crutches stricken back. Ten out of Ten!! We did not have a reservation at Spencer’s - around 7 pm on 1/17/23. The friendly, courteous gentleman host promptly searched for a two top table. Please give him our outmost thanks. I wish I could provide his name. BRAVO 👏