The hotel discount is already reflected in the vacation price.
Not valid in-room, breakfast varies by location.
Not valid in-room, breakfast varies by location.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- El CardenalEnjoy the flavor of traditional Mexican cuisine in El Cardenal Restaurant.
- Lobby BarIt is located on the ground floor, in front of the reception, and offers a variety of cocktails and snacks.
- Los DonesA vibrant restaurant offering authentic Mexican cuisine and international flavors, crafted with fresh ingredients and a touch of creativity.
- Sonora Grill PrimeA Cosmopolitan Mexican steakhouse where patrons can enjoy quality beef cuts and premium mixology in a sophisticated environment
- RoomService
- Accessible facilities†
- Air conditioning†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Baggage hold†
- Beauty shop/salon†
- Buffet breakfast†
- Car rental desk†
- Children's nursery†
- †
- Air conditioning†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Baggage hold†
- Beauty shop/salon†
- Buffet breakfast†
- Car rental desk†
- Children's nursery†
- Communal bar area†
- Concierge desk†
- Concierge lounge†
- Connecting rooms†
- Elevators†
- Evening reception†
- Exhibition/convention floor†
- Fitness Facilities†
- Fitness Facilities†
- Food and beverage outlets†
- Gift/News stand†
- Health and beauty services†
- Heated pool†
- High speed internet access†
- Housekeeping - daily†
- Housekeeping - daily†
- Individual Efolio available†
- Indoor pool†
- Indoor pool†
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- Multilingual staff†
- On-Site parking†
- Outdoor pool†
- Parking - controlled access gates to enter parking area†
- Parking fee managed by hotel†
- Pet-sitting services†
- Pool†
- Pool†
- Restaurant†
- Safe deposit box†
- †
- Storage space†
- Technical concierge†
- Wheelchair access†
- Wireless internet connection in public areas†
- Audiovisual Equipment†
- Business Center†
- Ethernet Connectivity†
- Fax Machine†
- High Speed Internet Connection†
- Meeting/Board Rooms†
- Printer†
- Wireless Internet Connection†
- Wireless Internet Connection†
† Fees may apply
- Gym †exerciseRoom
- Indoor pool †Indoor pool
- Outdoor pool †Outdoor pool
- Table tennis †Table tennis
- Cardiovascular exercise †Cardiovascular exercise
- Gym †Fitness center
- Pool †Pool
- Spa †Spa facility
- Steam bath †Steam bath
- Weightlifting †Weightlifting
- Whirlpool †Whirlpool
- City Center
- Diego Rivera Mural Museum
- El Museo Nacional de Arte
- Fine Arts Museum
- Metropolitan Cathredal
- Museo Memoria y Tolerancia
- National Auditorium
- National Palace
- Palacio de Bellas Artes
- Plaza Garibaldi
- The Angel of Independence
- Zona Rosa
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3129 reviews
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Dec 04, 2025Amazing service.
This hotel is absolutley amazing. Fromt the moment we walked we were greeted by Ian and the front desk who gave exceptional service. Edgar and Victor and the Bar were outstanding. Juan in the reseturaunt was a delight and very prompt. The young lady who made our omellets was great. When I came by she already knew the omellet i wanted. I would like to also say Cesar at the desk is great. He had a line due to a difficult guest and handle them all well by apologizinng to everyone that haad waitied. Love the glasses by the way. I am a manager at hotel in Houston at teh Front Office so I know great service when I see it. Keep up the good work and thanks for the wonderful stay. By the way love the quote our room attendant left us when she cleaned our room. We were in room 1219.
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Nov 23, 2025
Fantastic Stay at Hilton Reforma Mexico City with Exceptional Service
Fantastic Stay at Hilton Reforma Mexico City with Exceptional Service Our stay at the Hilton Reforma Mexico City was truly outstanding from beginning to end. The hotel combines modern comfort, an excellent location, and top-tier amenities — but what truly made our experience exceptional was the remarkable service. A special mention and heartfelt thank you go to Cem Kutlu, the Manager on Duty, whose professionalism and genuine dedication to guest satisfaction set a new standard. His attentive, proactive, and warm approach made a significant difference and elevated our entire experience, maintaining guest relations at the highest level — a quality that reflects perfectly on the Hilton brand. We left the Hilton Reforma Mexico City with wonderful memories, and we will absolutely return. Highly recommended for anyone looking for exceptional hospitality in the heart of Mexico City!
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Nov 20, 2025
Hilton Reforma. I will definitely be back
Wow. First of all, the evening manager, Cem was so attentive to all our needs. He was easy to contact and always asked if there is anything he could do for us. He made us feel like no request was too difficult, and he gave us great tips as tourists, from restaurants to sites. As for the concierge, Jaime was also so patient and helpful. Both of these individuals provided the very best service warmly and with smiles. I would highly recommend this Hilton for it's great central location among much of the nightlife, for is great rooms and facilities, and for the personnel (everyone, including the two I mentioned). Side note, Jaime booked us on the pyramid tour and was very fair and honest, without trying to upsell. Great concierge. Thank you, Cem, Jaime and all the wonderful Hilton Reforma staff.
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Nov 17, 2025
Beautifully remodeled with excellent location and service
We visited the Hilton Reforma as a family and had an outstanding experience—great for both tourists and business travelers. The location is excellent, right in the heart of the tourist district. I was able to work seamlessly while the family explored; the Wi-Fi was fast, and the executive lounge offered meeting rooms when I needed them. The standout was the service, clearly influenced by Cem’s leadership. In the executive lounge, Manuel and Ulises were exceptional—attentive, personable, and quick to anticipate our needs. And Micaela, our room attendant, was remarkable. Her attention to detail and positive energy made each day better. Thank you to the entire team.
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Nov 09, 2025
Excellent stay
Loved the location, walkable to almost everything that we wanted to do. Spacious, clean, comfortable rooms. Staff across the board were wonderful from front desk to valet to bellmen and especially the club breakfast team. No complaints at all and have booked again for next year.
- AdvisorySome hotel services may not be available or may be limited during your visit.The following services and amenities are available, but with reduced service: Business Center, Complimentary Evening Social, Fitness Center, Breakfast, On-site Restaurant(s), Room Service, Spa, Valet Parking.The following services and amenities are currently not available: Executive Lounge, Pool.We can help facilitate onsite COVID-19 testing with a local provider for a fee. Restrictions may apply.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18