The hotel discount is already reflected in the vacation price.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- Breakfast BuffetEnjoy a wide range of local specialties and breakfast classics at the Breakfast Buffet located at Water's Edge.
- Kamuela Provision CompanyCreative Island cuisine. A breathtaking view provides the perfect atmosphere for a memorable dinner featuring fresh, locally grown ingredients as well as fresh fish, shellfish and steak entrees. Reservations recommended. Reservations are recommended for dining. Reservations are not required for The Bar at KPC.
- Kona Tap RoomWith an exciting array of 16 craft and domestic beers on tap and casual fare, it’s the perfect spot to cure what “ales” you. Kona Tap Room features Kona Brewing Company, an exciting array of 16 craft and domestic beers on tap and casual dining. Located near the main lobby.
- Lagoon GrillLagoon Grill serves burgers, hot dogs, sandwiches, salads, and your favorite tropical drinks. Serves lunch and dinner. Located next to the Dolphin Lagoon.
- Nui ItalianEnjoy gourmet Roman and Neapolitan wood-fired pizzas, family-style pastas, locally sourced salads, and creative Italian specialties. Dine in and watch the stone-fired oven work its pizza magic or grab and go if you’re in a hurry.
- Waikoloa CoffeeFuel up with Kona coffee, espresso drinks, fruit smoothies, acai bowls, pastries, croissants, and quiche. Hours may vary by season.
- A Bay's Island Grill
- Kuleana Rum Shack
- RoomService
- Roy's Waikoloa Bar & Grill
- Accessible facilities†
- Aerobics instruction†
- Air conditioning†
- Airline desk†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Baggage hold†
- Barber shop†
- Beachfront†
- †
- Aerobics instruction†
- Air conditioning†
- Airline desk†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Baggage hold†
- Barber shop†
- Beachfront†
- Beauty shop/salon†
- Car rental desk†
- Children's nursery†
- Clothing store†
- Coffee shop†
- Communal bar area†
- Concierge desk†
- DVD/video rental†
- Electric car charging stations†
- Elevators†
- Fitness Facilities†
- Fitness Facilities†
- Florist†
- Folios†
- Food and beverage outlets†
- Full american breakfast†
- Gift/News stand†
- Gift/News stand†
- Health and beauty services†
- High speed internet access†
- Housekeeping - daily†
- Housekeeping - daily†
- Individual Efolio available†
- Laundry/Valet service†
- Lounges/bars†
- Multilingual staff†
- On-Site parking†
- Outdoor pool†
- Parking†
- Parking - controlled access gates to enter parking area†
- Parking fee managed by hotel†
- Pool†
- Pool†
- Restaurant†
- Safe deposit box†
- †
- Sports trainer†
- Sundry/Convenience store†
- Technical concierge†
- Tour/sightseeing desk†
- Tour/sightseeing desk†
- Transportation services - local area†
- Wheelchair access†
- Wireless internet connection in public areas†
- Business Center†
- Ethernet Connectivity†
- Fax Machine†
- High Speed Internet Connection†
- Network/Internet Printing Available†
- Printer†
- VCR/DVD Machine Rental†
- Wireless Internet Connection†
- Wireless Internet Connection†
† Fees may apply
- Basketball court †On site basketball hoop
- Bike rental †Bike Works, located in the Queens Shop, and available at Kohala tennis on site.
- Billiards †Billiards
- Children's program †Children's program
- Gym †exerciseRoom
- Jogging trail †Jogging trail
- Outdoor pool †Outdoor pool
- Putt putt golf †Putt putt golf
- Racquetball court †Racquetball court
- Scuba diving †Scuba diving
- Sightseeing tours †Sightseeing tours
- Snorkeling †Snorkeling
- Squash court †Squash court
- Tennis court †Tennis court
- Walking track †Walking track
- Bowling alley †In Kona
- Cardiovascular exercise †Cardiovascular exercise
- Driving range †Driving range
- Fishing †Fishing
- Golf †Golf
- Gym †Fitness center
- Hiking trail †Kings Trail on site
- Hot tub †Hot tub
- Pool †Pool
- Sauna †Sauna
- Spa †Spa facility
- Steam bath †Steam bath
- Weightlifting †Weightlifting
- Whirlpool †Whirlpool
- Anaeho'omalu Bay
- City Center
- COFFEE FARM
- Dolphin Quest Interactive Program
- Hapuna Beach Park
- Hilo
- Kailua Shopping Centers
- Kohala
- Orchid Gardens
- Petroglyph Trail
- Pololu Valley
- Volcano National Park
- Waimea Town
- Waipio Valley
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
771 reviews
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Mar 30, 2026Wonderful stay in huge resort complex
We had a wonderful stay at Ocean Towers by Hilton Grand Vacations, specifically because we were fortunate enough to be placed in one of the newly renovated 1 bedroom suite (with a full kitchen). While these rooms are positioned away from the ocean, the interior was absolutely spectacular. They were extremely modern, impeccably clean, and stocked with appliances and cooking tools we could have needed. The resort grounds are equally impressive, offering a vast array of pools and lagoons to explore. In the lagoon we loved snorkling with turtles, beautiful fish and we even saw a few rays! Our daughter particularly enjoyed the Hawaiian Culture Center, where the activities were fun and she formed a sweet bond with her new "auntie". Also make sure you take the time to watch the sunset from the front of Ocean Towers, as the view is truly spectacular and shouldn't be missed. LOGISTICS Prospective guests should be aware that this resort is massive. You should expect to walk 10 to 15 minutes to reach almost any destination on the property. While there is a tram provided, we found it to be quite slow, infrequent, and unfortunately prone to breaking down, so it is best to plan on walking rather than relying on the shuttle. Other piece to consider is the high cost of parking. It is quite expensive, and it's important to know that there isn't free parking at other nearby HGV resorts either (I know I have stayed at other HGV resorts instead to save on parking costs, but, that doesnt apply anymore). If you are planning to rent a car, definitely factor these steep parking fees into your vacation budget. SUMMARY Overall, despite the walking and parking costs, the quality of the accommodations and the excellent children’s programming made for a very modern and comfortable stay. We would not hesitate to stay again.
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Mar 24, 2026Great Experience - Service was great and amenities can not be beat!
I loved our time here. The service was excellent. Thank you, Peggy at the front desk and Nita at the welcome area. The check-in was quick, and the service was good. Each of the rooms has a fridge, and the 2-bedroom has a large kitchen and fridge. The rooms are clean and spacious. It was obvious that the two-bedroom had been recently renovated. The two-bedroom suite was large and had not been updated. Both were great options. For those complaining that the hotel is old, I don't see any issues. The grounds are very lush, and they have lots of amenities. Be prepared to walk or use the tram/monorail. The monorail arrives about every 20 minutes. Be aware that the property is large with lots of pools. If you don't want to walk a lot be patient and take the tram or request a room in a tower other than the Ocean Tower (both HVC and Hotel options). I recommend bell service for your luggage if you are staying in the Ocean Tower.
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Mar 10, 2026Figure the resort transportation out.
Transportation around the resort is horrendous and an absolute joke . No golf carts to transport guests for some strange reason. One worthless tram that moves about 2mph and runs every 20-30 mins. Can walk faster than tram. Then again it’s a mile one way to your room from the lobby. God forbid you’re carrying several items to the pool or forget something in your room.
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Mar 05, 2026Not good
We stayed at the ocean tower which is like a 10-15 minute walk from main entrance. They have a train that was breaking down and not in use most of the time we stayed there. No wifi most times and we had to connect and reconnect wifi each time. Unfortunately, I cannot return to this hotel. Some (not all) of the staff were really good which is the only reason I gave it a 2 rating and not a 1.
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Feb 15, 2026
Don’t stay here
Absolutely terrible experience at the Ocean Tower. Check-in took over two hours, and the staff was shockingly rude and unhelpful the entire time. Customer service throughout the week never improved — it felt like guests were an inconvenience rather than welcomed. The rooms are extremely outdated unless you’re an owner. Ours felt neglected and poorly maintained: the carpet smelled rotten, the amenities were minimal, and there was black mold in the shower, which is completely unacceptable for a property at this price point. The pools near this tower were underwhelming, and we were even charged for towels — something most resorts include. Overall, the Ocean Tower feels like the forgotten part of the property. If you’re considering staying here, don’t. Pay whatever difference is necessary and stay in the Paradise Tower instead — it’s dramatically better in every way and worth it regardless of price. Would not return and would not recommend.
- AdvisoryA minimum mandatory hotel-imposed Resort Fee of $40.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice and subject to the exchange rate the day of check-in or check-out. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
- AdvisorySome hotel services may not be available or may be limited during your visit.The following services and amenities are available, but with reduced service: Business Center, Fitness Center, Breakfast, On-site Restaurant(s), Pool.The following services and amenities are currently not available: Spa, Valet Parking.
- Check In: 4:00 PM
- Check Out: 10:00 AM
- Minimum Check-In Age: 18