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Resort Details
General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating
688 reviews-
Great Stay
Recently stayed here for a hockey tournament for our granddaughter and couldn't have been more pleased with our stay. We originally had to make two reservations in order to book for two nights since we were using points, and they were so accommodating to arrange it that we didn't have to change rooms. All of the staff was very friendly and helpful, and the room was very clean and comfortable. We will stay again when we visit next year.
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What a treat!!
Very nice to enter into and relax, we had a great room, clean and had no complaints! Was a treat to come back to after a concert. Bed was comfy. Breakfast wasn't free but it was plentiful as a buffet! Staff was friendly and personable and can't say enough about how clean every area was, from the lobby to the room. Don't hesitate about staying here, you will certainly enjoy it!!
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Cold Water Experience
Hotel stay was great until the second morning of our stay. My wife and I both had cold showers as there was no hot water. As we were leaving anyway, we both packed up and went down to the front desk to check out. The person at the front desk was quite concern and went to get the manager. The manager however was very dismissive. He wanted to know why we had not phoned down when the problem occurred. He said that there had been no other reports of this nature. I have travelled weekly for years and was a Hilton Diamond member for year. This was the worst that I have been treated. I like staying at the Garden Inn but likely won’t stay at this one again.
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Great stay
Loved the fact they cleaned my room daily as I was staying for 11 nights in total. The only thing I was a tad disappointed with was the fact they didn't check the soap dispensers for refills as mine needed refill... just saying... and I had to call once to get my room done as I had visitors coming to visit. But the food was excellent!!! Service was excellent Front desk agents were excellent as well. Great job
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Would highly recommend!
I stayed here for a four day business trip and thoroughly enjoyed my time! The hotel itself is clean and smart, with super spacious rooms. The bed was super comfy and the bathroom very spacious. All the staff at the hotel was so friendly and helpful! Especially Lee from breakfast who made my morning each day! Breakfast itself was super varied and very high quality and I was glad I had added the extra cost onto the stay. The gym is probably the only let down, consisting of five cardio machines and one cable machine. It did the job for a few days but if you weren't up early you didn't get a machine. The pool and hot tub was lovely though, and there was a nice nature walk right next to the hotel. Overall I would highly recommend for either business or leisure and I would certainly book here again if I came back to the area