Customer Ratings & Reviews
TripAdvisor Traveler Rating1065 reviews
Clean, Quiet and Comfortable
I was very happy with this hotel, with friendly staff, a clean and comfortable room, very good fitness room, and large pool and good hot tub with nice landscaping. They offer a lot for a moderate hotel. I'd stay here again.
Very friendly and welcoming staff. The property was very well taken care of and the room was very clean and spacious.The bed was comfortable and we enjoyed the amenities as well. I would highly recommend this property for its value and location.
Your Phone Number needs a rollover to another line - UNABLE TO MAKE CONTACT DIRECTLY TO FRONT DESK !!!!
I have stayed at this property multiple times. Staff are very accommodating and friendly. I stayed for two nights 2/19-2/20. Good experience. Today, 2/21, I have tried calling the hotel directly since 6 am (it is now 5:20 pm) and the line is continuously busy. I left two jackets behind and am unable to reach any live person at the hotel. The reservation staff were unable to help me. A dead end. I had hoped my outer jackets were turned in. How am I to know ? I saw staff constantly picking up phone calls so I know the number listed on their website works. I GET A BUSY SIGNAL FOR ALMOST 24 HOURS. A TRUE DISAPPOINTMENT I AM UNABLE TO MAKE CONTACT! Admin - I expect a response from this review.
It's unbelievable that Hilton allows their name on this old, worn, dark and nasty property! I would carefully vet the reviews that give 5 stars although it probably could have been in the sixties. A review just before this one mentions 'dump', wish we would have read it!
The Staff is the Hotel.
Amazing people make the hotel my go to stay for my family. They are warm, friendly, and when given the chance to do their jobs deliver above and beyond expectations. The Staff have great respect for one another and also enjoy working together from what I have seen. I stayed over a week with my kids and they made it feel like an extension of home. The breakfast staff is amazing and deserves gratitude when dining as they keep things flowing and are always cheerful and willing to engage in conversation not just dole out standardized greetings. The front desk...1 out of 5 stars in performance and attitude. I teach my family to treat the desk like you're staying at your parents house or grandparents house. The rooms make a hotel but the staff makes stay Thank you guys again for everything!!