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Resort Details
Hotel Advisories
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1047 reviews
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Jan 31, 2023Wonderful stay
Friendly, kind staff. Love the location, property had everything we needed without the need to drive anywhere else. Spa, beachfront pool, restaurant. Very relaxing stay and will most definitely return.
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Jan 22, 2023
January 2023
We have stayed at this hotel several times and are never disappointed! Liana and the front desk was very helpful during our check in. Amand, our server at dinner, was very knowledgeable of the menu and gave us some delicious suggestions! Leah, the pool and recreation manager, was most helpful and attentive answering questions for us regarding the pool and tiki bar. Mike the bartender went out of his way to give us suggestions for local bars and eateries. The location is fantastic and the beach views and sunsets from the room balconies are spectacular! We thoroughly enjoyed our and can’t wait to visit again!
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Jan 22, 2023Aging in need of updating hotel that is not worth the price
This hotel has an excellent location but is in desperate need of updating. The cons-the hotel bar and restaurant is so over priced you do not want to eat there. Thankfully there are excellent choices close by. It was $14 for a tap beer and $6.50 for a cup of black coffee. While this is a tourist destination it does not justify this kind of prices. The room we were in was in need of major repair. The carpet was so dirty I refused to walk barefoot in the room. The light in the bathroom didn’t always work correctly-half of the lights came on and half did not. The cold water faucet leaked anytime you had it turned on so you always had a wet sink top. Of course we did not notice it right away so had stuff on the sink that ended up soaked. The furniture was so banged up and scratched it looked like it was purchased in a second hand store. The pros-this hotel has such an excellent staff. All were kind and accommodating. Our maid was awesome. Always there with towels and water for the room. The location was right on the beach so easy access to relax beachside.
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Jan 22, 2023
Weekend away
Stayed for four days mid January. Very good service. Great location. Bar staff really nice. Got our complimentary pics with Caitlin who did a great job! It takes only a few minutes and you get prints and email copy.
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Jan 18, 2023Beautiful Views
This hotel is very nice. it is in a perfect location. You really don't need a car, it's a short distance from the airport and you can uber/lyft anywhere. The staff is very friendly and attentive. The room was a decent size. We stayed in room 908. The only downfall was the concrete patio wall and the size of the bathroom. I was shocked how small the bathroom was. I have looked and read other reviews, it seems the front of the building floors 6-8 are the best (on the South Side). I would be mindful when having concierge store your luggage. We were able to walk up and just grab out luggage without question. Had we been dishonest we could have taken other's as well. This is not very safe for travelers.