$150 resort credit per stay (cannot be applied to room and tax). The resort credit is not part of the rate but will be a credit applied at the hotel.
Resort credit can be used for spa services, room upgrades, and specific food/beverages Minimum length of stay 4 nights.
The hotel discount is already reflected in the vacation price.
Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.
The value of the discounted night has already been applied to the room rate.
Resort Details
- Executive LoungeThe Executive Lounge is located at the tenth floor on the Executive Tower offering a magical panoramic view over Cartagena and the Caribbean Sea. Its services to executive tower guests, snacks and soft drinks.
- Las Chivas RestaurantLas Chivas Restaurant offers exquisite design elements complemented by the traditional features of Colombian culture such as rattan chairs and black and white tables made from natural products. Brings the magical realism of our city with a stunning mural created by the italian artist, Betelli Gaston. The restaurant’s indoor environment is ideal for business guests and its two outdoor terraces are perfect for leisure travelers seeking sun and fresh breezes. Indulge yourself with a colorful buffet featuring local flavors for breakfast. For dinner, the scene changes and it becomes a gourmet dining restaurant. The oven turns on in Al Forno terrace, where the best of the italian dishes will be at your fingertips.
- Lobby Bar -Society BarWith its Caribbean atmosphere the Society Bar offers different environments that allow its visitors to make all kinds of meetings. The lounge furniture provides different scenarios, both for the customer looking for a quick drink even for those who want to stay long in business or informal meetings with friends or family.
- Pool BarLocated in the hearth of the pool complex. Ideal spot to refresh senses and delight with snacks
- Tibabuyes KioskFor your convenience in direct access to the beach. You can refresh your senses and enjoy traditional Caribbean food and snacks while sunbathing.
- RoomService
- 24-hour room service†
- Accessible facilities†
- Air conditioning†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Beachfront†
- Beauty shop/salon†
- Children's nursery†
- Clothing store†
- 24-hour room service†
- †
- Air conditioning†
- All public areas non-smoking†
- ATM/Cash machine†
- Baggage hold†
- Beachfront†
- Beauty shop/salon†
- Children's nursery†
- Clothing store†
- Communal bar area†
- Concierge lounge†
- Currency exchange†
- Elevators†
- Exhibition/convention floor†
- Fitness Facilities†
- Folios†
- Food and beverage outlets†
- Free parking†
- Game room†
- Game room†
- Health and beauty services†
- High speed internet access†
- Housekeeping - daily†
- Housekeeping - daily†
- Laundry/Valet service†
- Lounges/bars†
- Meeting rooms†
- On-Site parking†
- Outdoor pool†
- Parking†
- Parking - controlled access gates to enter parking area†
- Pet-sitting services†
- Pool†
- Pool†
- Restaurant†
- Safe deposit box†
- †
- Storage space†
- Tour/sightseeing desk†
- Turndown service†
- Wheelchair access†
- Wireless internet connection in public areas†
- Business Center†
- Ethernet Connectivity†
- Fax Machine†
- High Speed Internet Connection†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- Printer†
- Printer†
- Wireless Internet Connection†
- Wireless Internet Connection†
† Fees may apply
- Beach †Exclusive beaches with pergolas, chaise lounge, chill out beds & tents. A refreshing oasis for tropical and romantic events. Enjoy wonderful Caribbean sunsets.
- Children's program †Children's program
- Gym †exerciseRoom
- Outdoor pool †Two outdoor pools with Jacuzzis. Sunset Bar, Sunset Grill, recreational activities and chaise lounge for sun lovers.
- Sightseeing tours †Travel Agency on site offers a wide variety of plans to explore the city and surrounding attractions.
- Table tennis †Racquets and balls available in Recreation Office.
- Tennis court †Three tennis courts on service from 6:00 am. to 9:00 pm. Caddies and instructors available on request. Asphalt surface with Truflex cover. Individual and group lessons available.
- Pool †Pool
- Spa †Spa facility
- Whirlpool †Whirlpool
- Whirlpool †Whirlpool
- Bocachica /San Fernando Fortress
- Bocachica /San José Fortress
- Bocagrande Bay
- Centro de Convenciones Julio Cesar Turbay Ayala
- City Center
- Getsemani
- Gold Museum
- Heredia Theatre
- India Catalina statue
- Inquisition Palace
- La Popa Monastery
- Naval Museum
- Rafael Nunez Museum
- Rosario Islands
- San Felipe Fortress
- Trinidad Square
- Walled City/Squares/Churches
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3304 reviews
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Mar 18, 2026Cartagena beach and sun
Great Hotel, every time we are in Cartagena we stay here. Love the breakfast and the Pools are fantastic.
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Feb 19, 2026Pleasant experience
The hotel is at the far end of a spit of land called Bocagrande, a reasonable way away from the historic centre. We spent a couple of nights in the historic centre and then moved here for a more relaxed vibe, which worked well. The neighbourhood and Hilton both feel like faded glory, with the former definitely not looking its best. Many of the roads were flooded when we visited and the whole area doesn’t feel at all special. It did feel pretty safe walking around, though. Check-in by Esteban was exemplary and Freddy the bellboy was super friendly. We were upgraded to a sea-view room and my Hilton status was recognised. Our room could definitely have done with a comprehensive refurb, as it had an early 2000s vibe. The soundproofing was extremely poor and we could hear the adjoining room’s TV at all times. We loved the extensive pools and they made up for the sea being super rough during our visit and basically inaccessible. When we did venture to the beach it was marginally less hassle than more public beaches. The pools are very much showing their age, with many little tiles coming off. Breakfast was extensive, although busy. The fresh smoothies were a particular highlight. The executive lounge on the top floor was adequate and the staff particularly friendly and pleasant. The hotel will need a significant upgrade and refurbishment if it’s to compete with the many new hotels in Cartagena, but we felt we got good value for the money we paid.
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Feb 11, 2026
Jonathan and Esteban were great!!!!
My go to hotel when I'm in Cartagena! Although my girlfriend and her family were very ill, Jonathan at the front desk went above and beyond to make sure we were taken care of! He showed us the he really cared and was concerned by checking in with me several times a day. He is definitely amazing! Esteban also helped us a lot at the front desk! Thank you very much for an amazing stay!
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Jan 25, 2026
Very good choice
Excellent hotel with great rooms and the most comfortable beds ever. Great breakfast and excellent pool area. Comfortable sun beds but it was very busy around the pool but it was new year so to be expected. We liked the tennis and paddle courts. The only downside was the need to play ridiculously loud music around the pool in the afternoons. We did actually complain about this as it was so loud but it seems to be a thing in Colombia. The beach was ok and better than the beaches along the coast. The evening meals had a good choice but we only ate here once as it was very expensive compared to what you can get in the old town. Easy and cheap to get taxis to the old town from the hotel. It was very nice coming back to the Hilton after a night out though. This is a very good hotel for anyone in Cartagena. Our flights got cancelled and we were put in the Ibis for two nights and my goodness it was awful I really missed the Hilton then. I would definitely stay here again.
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Jan 08, 2026Unsafe and atrocious service.
I am currently staying at this hotel, and it is by far the worst Hilton experience I have had in terms of service and amenities for diamond members. I chose this property to celebrate my birthday, and as a Diamond member of 15 years, there was absolutely no recognition. The staff consistently act inconvenienced when asked for even basic assistance. No one proactively checks on guests, and the overall attitude feels dismissive and unwelcoming. Customer service is truly atrocious. The so-called “private beach” is a joke. There are only a handful of chairs and umbrellas available for all guests, and even if you are lucky enough to get one, you will not have a moment of peace due to constant harassment from hawkers. You cannot safely leave any belongings unattended to go into the water. Ironically, the public beaches felt safer and more secure. I want to be very clear: the Hilton beach is extremely unsafe. I personally witnessed a child being physically pulled by a hawker while Hilton employees stood by and did absolutely nothing. Their lack of response was alarming and unacceptable. Seating at the pool was the same. Maybe my skin tone influenced the level of service which would make it even more alarming. This experience has been deeply disappointing and completely inconsistent with Hilton standards. Please avoid at all cost.
- AdvisoryEffective January 1, 2023, a 19% VAT will apply for Colombian residents. Foreign nationals may be exempt subject to verification at check-in. The amount will be charged at the hotel and is not reflected in the room rate. Conditions apply.
- AdvisoryA 19% VAT will apply for Colombian residents. Foreign nationals may be exempt subject to verification at check - in. The amount will be charged at the hotel and is not reflected in the room rate. Conditions apply.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18