Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel Advisories for the specific hotel cancel policies. 
Applicable Dates:
Booking Dates: 12 Apr 2024 to 31 Dec 2050;11 Sep 2024 to 31 Dec 2050;20 Mar 2025 onwards
Travel Dates: 12 Apr 2024 to 31 Dec 2050;11 Sep 2024 to 31 Dec 2050;20 Mar 2025 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
One kid or teen stays free.
All-Inclusive Kids and Teens Stay Free. Kids and Teens 17 and under to eat and stay free. Maximum 1 free child/teen per registered adult and 2 free children/teens per room.
Applicable Dates:
Booking Dates: 17 Dec 2024 to 31 Dec 2050
Travel Dates: 17 Dec 2024 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 15%

The hotel discount is already reflected in the vacation price.

Applicable Dates:
Booking Dates: 03 Aug 2020 onwards
Travel Dates: 03 Aug 2020 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 25% off.
The hotel discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 25 Mar 2025 to 31 Dec 2050
Travel Dates: 25 Mar 2025 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 30%
The hotel discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 22 Nov 2022 onwards
Travel Dates: 22 Nov 2022 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 40%.
The discount is already reflected in rates.
Applicable Dates:
Booking Dates: 05 Dec 2025 to 08 Jan 2026
Travel Dates: 16 Aug 2026 to 18 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Advanced Rate & Free Breakfast! Non-refundable Rate- No Cancellations or changes allowed.
Package includes: Reduced Rates plus free daily breakfast for two adults each day of stay.
Not valid in-room, breakfast varies by location.

 

Applicable Dates:
Booking Dates: 18 Nov 2016 to 31 Dec 2025
Travel Dates: 18 Nov 2016 to 31 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Another Day in Paradise - Free Night! Non-refundable Rate- No Cancellations or changes allowed!
Applicable Dates:
Booking Dates: 11 Apr 2017 onwards
Travel Dates: 13 Apr 2017 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Book now! Reduced Rate! Non-refundable Rate- No Cancellations or changes allowed.
Package includes: Reduced Rates included in package price.
Applicable Dates:
Booking Dates: 18 Nov 2016 to 31 Dec 2025;20 Nov 2019 to 31 Dec 2025;03 Jun 2021 to 31 Dec 2050;28 Feb 2023 to 31 Dec 2050
Travel Dates: 18 Nov 2016 to 31 Dec 2025;20 Nov 2019 to 31 Dec 2025;03 Jun 2021 to 31 Dec 2050;28 Feb 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Free Breakfast for two!
Package includes:Free daily breakfast for two adults each day of stay.
Not valid in-room, breakfast varies by location.

 

Applicable Dates:
Booking Dates: 16 May 2019 to 31 Dec 2025
Travel Dates: 16 May 2019 to 31 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Non-refundable Rate - No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 17 Jul 2019 onwards;28 Feb 2023 to 31 Dec 2050;28 Feb 2023 onwards;14 Dec 2023 to 31 Dec 2050;22 Dec 2016 onwards;10 Apr 2023 to 31 Dec 2050
Travel Dates: 17 Jul 2019 onwards;28 Feb 2023 to 31 Dec 2050;28 Feb 2023 onwards;14 Dec 2023 to 31 Dec 2050;22 Dec 2016 onwards;10 Apr 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Special Rate Reduction + Breakfast!
Discount is already reflected in the package rate. 
Applicable Dates:
Booking Dates: 06 Nov 2020 to 31 Dec 2050;28 Feb 2023 to 31 Dec 2050
Travel Dates: 06 Nov 2020 to 31 Dec 2050;28 Feb 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Special Rate Reduction!
Discount is already reflected in the package rate. 
Applicable Dates:
Booking Dates: 06 Nov 2020 to 31 Dec 2050;04 Jun 2021 to 31 Dec 2050;13 Nov 2019 to 31 Dec 2050;14 Oct 2021 to 31 Dec 2050
Travel Dates: 06 Nov 2020 to 31 Dec 2050;04 Jun 2021 to 31 Dec 2050;13 Nov 2019 to 31 Dec 2050;14 Oct 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Weekender - Special Rate Reduction!

Offer requires Thursday, Friday or Saturday arrival. Thursday arrivals require a minimum stay of four (4) nights and a maximum stay of five (5) nights. Friday arrivals require a minimum stay of three (3) nights and a maximum of four (4) nights. Saturday arrivals require a three (3) night length of stay.

The value of the discounted night has already been applied to the room rate.

Applicable Dates:
Booking Dates: 05 May 2017 to 31 Dec 2050
Travel Dates: 05 May 2017 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay Credit Included!
Incidental credit will be applied toward certain hotel charges excluding room rate, corresponding taxes, fees, service charges or resort charges, gratuity and select activities as determined by property. Incidental credit have no cash value and will not be refunded if not used. Details will be provided at check-in.


Applicable Dates:
Booking Dates: 18 Jun 2021 to 31 Dec 2050
Travel Dates: 18 Jun 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Azulinda Cafe
    Join us from sunrise to sunset at Azulinda, our resort's all-day coffee shop serving sandwiches and sweet treats.
  • Chala Sky Bar
    Exclusive for Enclave Guests during the day, enjoy refreshing drinks and delicious bites at our roof top with incredible view of the Mexican Caribbean. At night, Chala Sky Bar transforms into the perfect place for entertainment and shows for the whole family.
  • Cocomar
    Choose your sunbed at the beach and order your favorite cocktail while taking a sunbath.
  • Enclave Lounge
    Guests who book our Enclave rooms and suites will get access to our exclusive lounge. Enjoy exclusive amenities, premium liquor brands and chef’s tapas selection.
  • La Luce
    Find Italian cuisine and Mediterranean flavors at this ristorante-style eatery while contemplating breath taking view to Nichupte Lagoon Sunset.
  • Lobby Bar
    Discover a vast variety of cocktails and tropical drinks to start your experience from the minute you arrive.
  • Maxal
    Authentic Mexican cuisine with vibrant flavors from all over the country and locally sourced ingredients.
  • Noriku
    Borrowing influence from all over Asia including teppanyaki live cooking, Noriku offers a savory cuisine.
  • Pool Bar
    Dive in the pool and relax with a specialty drink or your favorite beer.
  • Seasalt
    Take a break at Seasalt, the poolside restaurant and bar. Relax and enjoy a buffet with pizzas, snacks, and refreshing drinks every day.
  • Steakhouse
    Order your favorite steak from our curated menu and paired ir with our mixologist cocktail creations to enhance your experience.
  • Vela
    Open for breakfast, lunch, and dinner, Velas family-friendly buffet features a diverse range of international cuisine. During dinner, guests can enjoy Rodizio Nights, where a mouth watering variety of premium cuts is served directly at your table.
  • Waiting Bar
    Located between La Luce and Noriku, the Waiting Bar is the perfect place to start the night just before dinner.
OffSite Dining
  • RoomService
On-Site Amenities
  • 24-hour room service†
  • Accessible facilities†
  • Aerobics instruction†
  • Air conditioning†
  • All public areas non-smoking†
  • ATM/Cash machine†
  • Baggage hold†
  • Baggage hold†
  • Beachfront†
  • Beauty shop/salon†
  • 24-hour room service†
  • †
  • Aerobics instruction†
  • Air conditioning†
  • All public areas non-smoking†
  • ATM/Cash machine†
  • Baggage hold†
  • Baggage hold†
  • Beachfront†
  • Beauty shop/salon†
  • Children welcome†
  • Children's nursery, Offsite†
  • Clothing store†
  • Communal bar area†
  • Complimentary breakfast†
  • Concierge desk†
  • Early check-in†
  • Elevators†
  • Fitness Facilities†
  • Fitness Facilities†
  • Food and beverage outlets†
  • Free parking†
  • Gift/News stand†
  • Health and beauty services†
  • High speed internet access†
  • Housekeeping - daily†
  • Housekeeping - daily†
  • Individual Efolio available†
  • Laundry/Valet service†
  • Multilingual staff†
  • On-Site parking†
  • Outdoor pool†
  • Parking†
  • Pet-sitting services†
  • Pool†
  • Pool†
  • Restaurant†
  • †
  • Tour/sightseeing desk†
  • Tour/sightseeing desk†
  • Transportation services - local area†
  • Turndown service†
  • Wheelchair access†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Ethernet Connectivity†
  • High Speed Internet Connection†
  • Wireless Internet Connection†
  • Wireless Internet Connection†

† Fees may apply

On-Site Recreation
  • Beach †
    The resort is located on the beach.
  • Gym †
    exerciseRoom
  • Outdoor pool †
    13 pools on the resort complex, including one splash pool.
Off-Site Recreation
  • Cardiovascular exercise †
    Cardiovascular exercise
  • Children's program †
    Kid’s Club; Daily Half/full-day, evening, and week-long programs for children. Daily Activities can be tailored for individual, sibling, and group participation with the opportunity to make new friends.
  • Gym †
    Fitness center
  • Pool †
    Pool
  • Spa †
    Spa facility
  • Steam bath †
    Steam bath
  • Weightlifting †
    Weightlifting
  • Whirlpool †
    Whirlpool
Off-Site Attraction
  • Cancun Center
  • City Center
  • Museo Maya de Cancun
  • Xoximilco

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3094 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We miss you already!

    The hotel has everything you would expect and it is well done. The staff here made the difference. Our favorite outlet was Azulinda, the 24 hour cafe. Always something quick and yummy. ‘Starbucks’ like drinks and service. Dalia and Gloria really stood out as being exceptional at what they do. And always with a warm greeting. When we were in or near any of the pools, Leo and/or Kevin were never far away. They are both super engaging and fun to talk with. They are also committed to making sure you are enjoying your time at the resort. The spa experience was very cool and very worth it. The hydro circuit was as good as any and better than most. Yeni guided us through making sure we maximized our time there. I really like the way it is situated in the resort. Outside and also out of sight. Sheyla and Amores L. did our massages. Definitely request either of them and enjoy! This was our 3rd time visiting Cancun. This hotel had the best beach for sure. Soft sand, picturesque water, zero seaweed. Definitely recommend. Did not want to leave. Will be back. Justin and Katelyn

    Dec 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Spa & Massage

    I liked very much the Spa service with Veronica and the team. The restaurants are very good too, they have Brazilian barbecue and other options

    Dec 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    First time in Cancun

    Excellent, great experience all around. Especially the lounge bartenders, Ramsses, Alejandro, Miguel and Norberto.

    Dec 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxing much needed getaway with good food and excellent service

    Excellent service! Great staff. Very welcoming and friendly! Food was not bad. Flama steakhouse is a must. Breakfast at La Luce is better than the buffet restaurant. We booked a spa session with Izbeth and it was very relaxing!

    Dec 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We'll definitely return

    Had an amazing stay this week. We've stayed at a number of Hilton all inclusives and this one is probably our new favorite. One thing they did differently here is Seasalt was mostly serve yourself rather than sit down which allows a quicker lunch. The pool is large and the beach access is easy to get to. There were enough huts/chairs (early Dec) that we didn't have an issue finding a place. There are a ton of chairs around the pool area. The food is similar to the other Hilton locations. Same restaurants and the food is overall ok with a few standouts. Definitely recommend La Luce. Pizza is really good. Same with dessert and pasta. The service is amazing most everywhere. The beach was very clean with soft sand. Some seaweed in water but blue as can be. We will definitely return in the future. Good pickup with this resort, Hilton. A few thank you's... La Luce - Alejandro - you da man, thank you,thank you,thank you - Octavio - thanks for going the extra mile - Irving - great memory, thank you Lobby Bar - all great, having fun - Ramses - Alejandro - Miguel - Andres Thank you all for a great time.

    Dec 11, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319