Resort Details
- Bellini BarBellini is situated in prime location to enjoy a drink and a bite to eat while watching the harbour activity. Ask about Bellini’s signature Mixology Masterclass, or their delicious Afternoon Tea by the Sea.
- FISHFISH offers a casual fine dining experience set against the stunning backdrop of the Waitemata Harbour. Focusing on ethically sourced seafood, our menu changes with the seasons, showcasing dishes made from New Zealand's finest produce.
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- Accessible facilities
- Air conditioning
- Babysitting†
- Baggage hold†
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- Accessible parking
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Air conditioning
- Babysitting†
- Baggage hold†
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Casino
- Children welcome†
- Children's nursery†
- Children's play area
- Complimentary in-room coffee or tea
- Concierge desk†
- Conference facilities†
- Desk with electrical outlet
- Dinner served in restaurant†
- Early check-in†
- Exercise gym
- Express check-in†
- Express check-out†
- Fire safety compliant
- Front desk
- Full service housekeeping
- Game room
- Golf
- Hair dryer
- Health club
- High speed internet access for laptop in public areas†
- Housekeeping - daily
- Interior corridors
- Ironing board
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service†
- Lunch served in restaurant†
- Meeting rooms
- Non-smoking rooms available
- Outdoor pool
- Playground
- Pool
- Private bath or shower
- Public address system
- Public area air conditioned
- Room service†
- Secured parking†
- 2nd lock on guest doors
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Auto link to fire station
Automated External Defibrillator (AED) on-site
Building meets all current local, state and country building codes
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Hard wired smoke detectors
Lighted parking area
Multiple exits on each floor
Patrolled parking area
Public address system
Room windows open
Secondary locks on room windows
Secondary locks on sliding glass doors
Secured floors
Security
Security 24 hours/day
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Uniformed security
Ventilated stair wells
Video cameras in hallways
Video cameras in public areas
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas - Storage space
- Tennis court
- Tour/sightseeing desk†
- Turndown service†
- Valet cleaning†
- Valet parking†
- Wakeup service†
- Water sports
- Wireless internet connection in public areas†
- Business Center†
- High Speed Internet Connection†
- Meeting Facilities†
- Meeting/Board Rooms†
- Network/Internet Printing Available†
- On-Site Business Center†
- Wireless Connectivity†
- Wireless Internet Connection†
† Fees may apply
- Cardiovascular exercise †
- Fitness center on-site †
- Gambling †
- Golf †
- Health club †
- Hiking trail †
- Outdoor pool †
- Playground †
- Pool †
- Snorkeling †
- Squash court †
- Tennis court †
- Weightlifting †
- Alcatel
- Australia New Zealand Bank
- Britomart Transport
- Downtown Shopping
- General Electric
- GlaxoSmithKlein
- HP
- HSBC
- Microsoft
- Price Waterhouse Coopers
- Vodafone
- Westpac
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3341 reviews
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Dec 01, 2025Excellent Hotel, Highly Recommend
We had the most incredible experience at the Hilton Auckland. We were treated like royalty and given an early check-in. The room was gorgeous with views of the water. I accidentally left my jewelry in the room and they were able to send it back home to me. I’m so grateful to the staff for going about and beyond!
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Nov 28, 2025Mixed review and disappointing
We stayed for one night as my husbands works event was held here … Our review is mixed as we found the room to be really good … but we couldn’t opens the door as it had been tie wrapped due to pool works … Boone told us about this We went to the bat for a few drinks and ordered fries … we waited 20 minutes and still nothing while a staff meeting group who just arrived had a food platter delivered … customers clearly not a priority at this hotel !! The breakfast in the morning was average to say the least and virtually cold and some items were not available .. not worth $40 each for sure !! We were disappointed don’t feel that this by any means 4 or 5 star and probably won’t use again after this experience … Shame but just stating facts and feel we wished we had got an uber home and saved our money !!
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Nov 22, 2025Rooms not ready at check in time.
Check in is at 3:00. It is now 4:00 and our room is still not ready. Would not recommend this hotel especially if you are just coming off of a cruise. Rooms
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Nov 11, 2025
Hilton Auckland-Great Place to Stay
After an early morning landing in Auckland, our driver took us directly to the Hilton Auckland. The check-in was seamless and they were able to offer us early room occupancy. Every morning we took advantage of the amazing breakfast which offered just about anything you could ask for. In the evening we ate at the dining restaurant for a delicious well prepared meal. On days when we just wanted something simple we went to the Bellini Bar which also offered good food and drinks. From the doorman, check-in staff, concierge, cleaning personnel, restaurant staff you could not ask for better service. Our room overlooked the harbor. We enjoyed looking at the boat traffic and seeing the larger ships dock at the wharf. The location is convenient to anything downtown. This is a great place to explore Auckland and the surrounding area.
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Nov 07, 2025Could be a gem with some improvements!
I selected this property primarily for its convenient location in the Central Business District. We requested a room on the highest floor to ensure a quiet environment without any noise from above. Although the room 834 provided only a partial harbor view, we preferred this side over the harbor view to avoid facing the cruise ship directly. The check-in process was smooth and efficient. We arrived before 3 pm and the front desk staff kindly accommodated our request for an early check-in. Our room was modern, clean, and comfortable, though slightly compact. A friend traveling with us got #830, which was marginally larger than ours. It's interesting as I'm a Hilton gold member while my friend isn't but ended up getting a complimentary upgrade. The bed was comfortable, and the bathroom featuring both a rainfall shower and a spacious bathtub. We crashed hard after a long flight! We had breakfast at FISH restaurant on Level 1. The dining area offered beautiful harbor views, and the buffet selection was impressive especially fresh fruit (including golden kiwis), smoked salmon, pastrami, and a good variety of bread and pastries. As gold members, we got complimentary continental breakfast but upgraded to a full buffet for NZD10 since my hubby wanted omelette and pancakes. Once we were seated at the table, Charlene, the wonderful waitress said the stove was broken. I wondered why the host didn't tell us. Our stay was enjoyable except for three things: rooftop noise around 5 am on the first night. When we reserved the room, the Hilton website stated the pool would be closed for maintenance until 31 Oct. However it was still closed when we arrived first week of Nov. The pool looks like an infinity one, is one of the reasons I chose this hotel. It's unfortunate that we didn't get to enjoy it. They also didn't have an executive lounge. Lastly, O was charged for using the mini bar but never used it. I reached out and am pending for a refund.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- General Policies: Children that require additional bedding will be charged 60 NZD upon arrival per room per night.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet Policy : Pets Not Allowed