Resort Details
- Ciao
Italian fine dining a la carte
Savor exquisite Italian cuisine in the sultry and romantic ambiance of Ciao. Indulge in the vivacious foods of Italy and the Mediterranean with subtle textures and bold flavors that infuse passion and zest into your Vallarta fine dining experience. Savor delicious seafood, meat and pasta dishes that make you feel like your dining in the Tuscan countryside.
- Frida Bar
Enjoy refreshing cocktails, world wines, and ice-cold beer at the Frida Bar. Located by the sparkling pool and one of the most stunning beaches in Puerto Vallarta, this poolside bar is a cool place to chill out with luscious libations, chill in the shade and enjoy the blissful sea breezes and mesmerizing views.
- IPanemaEnjoy the sexy, modern ambiance of this Brazilian grill. Sit on the sumptuous Brazilian cuisine and. Experience traditional Rodizio table service so you can sample and share Brazilian delights and Churrasco - grilled cuts of beef, pork or chicken carves table side. At Ipanema, you'll enjoy the passionate cooking and culture of South America.
- PizzetoBrick-oven style pizza
- The MarketRock out to fresh and exotic International cuisine at this bountiful buffet that takes you on a culinary odyssey around the world – from Mexico to Asia.
- Various Lounges/Bars
5 bars and lounges.
- ZenEnjoy mouthwatering Asian cuisine, including Izakaya, teppanyaki and sushi from the extensive A la carte menu. With its modern Japanese decor and peaceful vibe, Zen dishes up fresh, creative eats in a gorgeous restaurant atmosphere off the central lobby.
- 24-hour room service†
- ATM/Cash machine†
- Beauty shop/salon†
- Bell staff/porter†
- Business center†
- Children programs†
- Currency exchange†
- Dry cleaning†
- Exercise gym†
- Meeting rooms†
- 24-hour room service†
- ATM/Cash machine†
- Beauty shop/salon†
- Bell staff/porter†
- Business center†
- Children programs†
- Currency exchange†
- Dry cleaning†
- Exercise gym†
- Meeting rooms†
- Parking
- Pool
- Restaurant†
- Sauna†
- Tour/sightseeing desk†
- Wireless internet connection in public areas
- Audiovisual Equipment†
- Wireless Connectivity†
- Please contact the hotel for additional information.
† Fees may apply
- Billiards
- Children's pool
- Children's program †
The Kid's Club is loaded with fun, kid-oriented activities scheduled throughout the week with non-stop fun for the littlest rock stars.
- Fitness center on-site †Body Rock® Fitness Center featuring state-of the-art fitness and weight training equipment.
- Hot tub †
Offering guests two outdoor hot tubs.
- PoolTwo refreshing swimming pools, two kids pool, 2 outdoor jacuzzis, and one water slide
- Spa †Rock Spa®($) - 13 total cabins, 7 individual cabins, 1 Rhythm and Motion cabin, 4 couples suites, 1 cabin suite with private hydrotherapy ritual. Hydrotherapy area is co-ed and provides steam room, sauna, Jacuzzi and cold water immersion.
- Teen programs †The Cavern, featuring the Teen's Club & Lounge.
- VolleyballBeach volleyball court
- Pueblo Magico Tour ($)
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14104 reviews
-
Mar 25, 2026Just what our souls needed
We loved Diana from the beach cabanas and Lago as our morning server in Ciao
-
Mar 25, 2026
Fresh food and excellent service
Tonight's service with Fernando, Paulina, and Leydi was excellent. The food was lovely and they were very attentive. Lots of options and suggestions for things I didn't think of to try. I loved their take on a Cantorito!
-
Mar 24, 2026
Amazing stay at Hard Rock Vallarta ❤️❤️❤️
We are so impressed by Hard Rock Vallarta. We’ve stayed at many all inclusives before and this was by far our favourite. Everyone is so friendly and helpful. We loved the entertainment team- they have great energy, everyday they had a different game and activity. The pool bars were awesome, poolside service as well was amazing - Luis we will miss (our kids too). They have kayaks, paddle boards and boogie boards which we used everyday. The food .. again, very impressed! Our favourite was Frida, our server Jazmin was so lovely and again, we will miss her! All of the restaurants and food we had was soooo good! Some of the previous all inclusive resorts we stayed at didn’t have authentic Mexican food - Hard Rock Vallarta has 2 Mexican restaurants and always had fresh pico de gallo & guacamole. The pollo mole was so good at Frida! The little pizza shack was awesome for a snack by the pool for the kids as you can build your own pizza. The shows at night were also so good! I can’t say enough good things. We had a room in the new wing and it was gorgeous!! Can’t wait to come back again.
-
Mar 23, 2026
Restaurant Frida
Jazmyn, Paulina and Capitan Juan were excellent host. Celebrating my sons 21st birthday and they gave us a wonderful experience.
-
Mar 23, 2026
Perfect family getaway
We just finished spending a week at the Hard Rock Puerto Vallarta which we had booked using a Paradise Pass that we had purchased years prior at the Hard Rock Riviera Maya. The Paradise Pass was great. We saved some money on the returning trip and it included our private transportation to and from the airport. The whole thing was seamless and we would happily do it again. As for the Hard Rock. The hotel itself was nice but we found out that they are shutting down to renovate this July. We can’t wait to see how nice it will be once it is done because it already met all of our expectations. The beach access was very easy and the beach itself was awesome and so clean. Better than the hotel was the staff. Freda, Georgia, Reed and the rest of the entertainment were amazing. They keep the energy going. The nightly shows were spectacular with our favourite being the Rock Show with Memories. Incredible. Fer made the best omelettes. Jauregui at the pool side and Israel at the beach took care of us for our drinks and we never had to wait. And they had great suggestions. The staff at Umo, Victor, Angel, Brantley, Adrian and Angela saw us multiple times. Great service and the beef tenderloin was perfect. The housekeeping was excellent to as our room was always spotless. Raul at the front desk, thanks for getting us checked out and for answering all of our questions. Last but not least, thanks Antonio Rivera for the transportation to the airport. We will book you for a tour when we return. I highly recommend the Hard Rock resorts for a family vacation, especially Puerto Vallarta. We have been twice now and haven’t had a single complaint. And if you are going on a couples trip, the Unico side looked amazing.
- AdvisoryStudent Policy: College Groups with or without chaperones are not allowed.
- AdvisoryHard Rock Hotel Vallarta will close from July 20 to December 17, 2026, for upgrades to favorite spaces including rooms, restaurants, and public areas. Guests may move their reservation to a sister property at the same rate or cancel without penalty. Our team is ready to help with rebooking support and property guidance.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
A maximum of two pets are allowed per room. The hotel is not responsible for providing food for pets due to each pet's particular diet/eating habits. The pet friendly program allows for each pet to be a maximum weight of 48.5lbs and a height of 15.7in. The program requires a fee of 150USD plus tax per pet, per stay. The hotel will not provide kennels or crates.