Resort Details
- Ciao
Italian fine dining a la carte
Savor exquisite Italian cuisine in the sultry and romantic ambiance of Ciao. Indulge in the vivacious foods of Italy and the Mediterranean with subtle textures and bold flavors that infuse passion and zest into your Vallarta fine dining experience. Savor delicious seafood, meat and pasta dishes that make you feel like your dining in the Tuscan countryside.
- Frida Bar
Enjoy refreshing cocktails, world wines, and ice-cold beer at the Frida Bar. Located by the sparkling pool and one of the most stunning beaches in Puerto Vallarta, this poolside bar is a cool place to chill out with luscious libations, chill in the shade and enjoy the blissful sea breezes and mesmerizing views.
- IPanemaEnjoy the sexy, modern ambiance of this Brazilian grill. Sit on the sumptuous Brazilian cuisine and. Experience traditional Rodizio table service so you can sample and share Brazilian delights and Churrasco - grilled cuts of beef, pork or chicken carves table side. At Ipanema, you'll enjoy the passionate cooking and culture of South America.
- PizzetoBrick-oven style pizza
- The MarketRock out to fresh and exotic International cuisine at this bountiful buffet that takes you on a culinary odyssey around the world – from Mexico to Asia.
- Various Lounges/Bars
5 bars and lounges.
- ZenEnjoy mouthwatering Asian cuisine, including Izakaya, teppanyaki and sushi from the extensive A la carte menu. With its modern Japanese decor and peaceful vibe, Zen dishes up fresh, creative eats in a gorgeous restaurant atmosphere off the central lobby.
- 24-hour room service†
- ATM/Cash machine†
- Beauty shop/salon†
- Bell staff/porter†
- Business center†
- Children programs†
- Currency exchange†
- Dry cleaning†
- Exercise gym†
- Meeting rooms†
- 24-hour room service†
- ATM/Cash machine†
- Beauty shop/salon†
- Bell staff/porter†
- Business center†
- Children programs†
- Currency exchange†
- Dry cleaning†
- Exercise gym†
- Meeting rooms†
- Parking
- Pool
- Restaurant†
- Sauna†
- Tour/sightseeing desk†
- Wireless internet connection in public areas
- Audiovisual Equipment†
- Wireless Connectivity†
- Please contact the hotel for additional information.
† Fees may apply
- Billiards
- Children's pool
- Children's program †
The Kid's Club is loaded with fun, kid-oriented activities scheduled throughout the week with non-stop fun for the littlest rock stars.
- Fitness center on-site †Body Rock® Fitness Center featuring state-of the-art fitness and weight training equipment.
- Hot tub †
Offering guests two outdoor hot tubs.
- PoolTwo refreshing swimming pools, two kids pool, 2 outdoor jacuzzis, and one water slide
- Spa †Rock Spa®($) - 13 total cabins, 7 individual cabins, 1 Rhythm and Motion cabin, 4 couples suites, 1 cabin suite with private hydrotherapy ritual. Hydrotherapy area is co-ed and provides steam room, sauna, Jacuzzi and cold water immersion.
- Teen programs †The Cavern, featuring the Teen's Club & Lounge.
- VolleyballBeach volleyball court
- Pueblo Magico Tour ($)
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14091 reviews
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Mar 06, 2026I have been sleeping on Puerto Vallarta! Not now!
The trip has been absolutely marvelous. The staff phenomenal, and the food delicious. The beachside views are unforgettable, and the daytime activity options are next level.
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Mar 06, 2026
Be sure to eat at Zen!
We ate at Zen. The food was very good. Our servers Jasmin and Cidney were great. Chef Cesar even came out to our table to inquire about our meal. Recommend.
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Mar 06, 2026
The best sunsets ever! and the staff is always terrific!
We, along with another couple, recently stayed for more than a week at the Hard Rock in Puerto Vallarta. Our rooms were in a wing that was recently renovated! What a treat to be in a brand new room! We had such outstanding wait staff while there I just have to tell the hotel what a great staff they have. Every morning we were greeted with a hello and a smile from Alma at the towel hut. Our room was cleaned every day by Maribel. While on the beach our waitstaff, Zu, Diane and Elizabeth, were always a pleasure to talk to and serve us drinks and food. Our dinners were at several restaurants and all the food is terrific, we saw Restaurant Manager Edgar at several of the locations. Ciao is manager by Lucy and our wait staff, breakfast and dinner were: Luis, Richard, Coral, Jehu and Natalia. While eating at Zen, a couple of times during our stay, our waitstaff were Jazmin, Jennifer, Cidney and Melda. We had dinner a couple of times at Freida, and both times our waitstaff were Leydi and Veronica. Freida had the best guacamole! but I missed getting his name. We book a romantic dinner on the beach one night. The food and sunset was fantastic. Our waitstaff were Cesar and Juan. All during the week we had the pleasure of butler service, Uri, Francisco and Alex were very helpful in planning our stay. Our favorite evening watering hole was the Sunbar, Veronica and Gregoeo were the best!
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Mar 05, 2026
Hard Rock Vallarta
Hard Rock Vallarta was a great experience especially Alex by the pool. Always friendly and knew our names after the first day and always delivered our drinks very quickly.
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Mar 04, 2026
Awesome food!
Excellent food at Umo!!!! Service was outstanding!
- AdvisoryStudent Policy: College Groups with or without chaperones are not allowed.
- AdvisoryHard Rock Hotel Vallarta will close from July 20 to December 17, 2026, for upgrades to favorite spaces including rooms, restaurants, and public areas. Guests may move their reservation to a sister property at the same rate or cancel without penalty. Our team is ready to help with rebooking support and property guidance.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
A maximum of two pets are allowed per room. The hotel is not responsible for providing food for pets due to each pet's particular diet/eating habits. The pet friendly program allows for each pet to be a maximum weight of 48.5lbs and a height of 15.7in. The program requires a fee of 150USD plus tax per pet, per stay. The hotel will not provide kennels or crates.