Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed
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Applicable Dates:
Booking Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
Travel Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
On-Site Amenities
  • 24-hour front desk
  • ATM/Cash machine
  • Bell staff/porter
  • Complimentary newspaper in lobby
  • Concierge desk
  • Conference facilities
  • Contactless check-in and check-out are available
  • Dry cleaning
  • Electric car charging stations
  • Elevators
  • 24-hour front desk
  • ATM/Cash machine
  • Bell staff/porter
  • Complimentary newspaper in lobby
  • Concierge desk
  • Conference facilities
  • Contactless check-in and check-out are available
  • Dry cleaning
  • Electric car charging stations
  • Elevators
  • Exercise gym
  • Express check-out
  • Game room
  • Gift/News stand
  • Hairdresser/barber
  • Luggage service
  • Meeting rooms
  • Multilingual staff
  • Onsite laundry
  • Safe deposit box
  • Smoke-free property
  • Valet parking
On-Site Wedding Services
  • 2167

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4604 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Tribute Night and Hospitality.

    Excellent stay. Came for the FAME and Planet Duran tribute show.

    Mar 29, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome service at hardrock

    Awesome experience with the valet service. They're doing the best they can do..greeted me and made me feel welcome. Dk was energetic and personable.

    Mar 27, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    30th wedding anniversary rock stars.

    Have stayed at a HRH before. This time was for a 30th anniversary. It’s our preferred go to place for comfort and fun. We had a top floor balcony room front and center to everything outdoors. Tator welcomed us with sass and service. 🥰 She got us checked in way earlier than expected so we could get our pool fun going. A complimentary ice-bucket of Champaign was sent to our room. Wow!! Shout out to Mesi on pool deck and Jeff at Sessions restaurant. Good people.

    Mar 27, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best customer service.

    Dawn was a wonderful attendant and great conversationalist. Very sweet and understanding.

    Mar 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    So quick and so sweet!

    DK was amazing! He’s so kind and Ryan was very helpful as well!

    Mar 25, 2026
General Policy
  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 21
  • General Policies:

    Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.

    Know before you go: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available.

    Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Resort fee: USD 39 per accommodation, per night The resort fee includes:Beach accessBusiness center/computer accessChildren's club/arcade accessConcierge serviceFitness center accessFitness/yoga classesHealth club accessHousekeepingIn-room bottled waterIn-room coffeeIn-room safeInternet accessPhone callsPool accessSpa access We have included all charges provided to us by the property.

    Optional Fees: Fee for cooked-to-order breakfast: approximately USD 9 to 22 for adults, and USD 9 to 22 for childrenUncovered self parking fee: USD 25 per night (in/out privileges)Covered valet parking fee: USD 40 per night (in/out privileges)Pet fee: USD 150 per pet, per stayService animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319