Resort Details
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- Contactless check-in and check-out are available
- Dry cleaning
- Electric car charging stations
- Elevators
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- Contactless check-in and check-out are available
- Dry cleaning
- Electric car charging stations
- Elevators
- Exercise gym
- Express check-out
- Game room
- Gift/News stand
- Hairdresser/barber
- Luggage service
- Meeting rooms
- Multilingual staff
- Onsite laundry
- Safe deposit box
- Smoke-free property
- Valet parking
- 2167
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4433 reviews
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Jan 03, 2026Valet was great
DK was great. He made me feel at ease and gave me some good advice. When I left, he was just as helpful and quick to return my vehicle. Thank you!
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Jan 03, 2026
Superb service!
Such a great welcome from Andrew at the valet stand. He was professional and extremely friendly. He gave us great recommendations for restaurants and when we were ready to leave, he had our car ready for us with minimal wait. DJ and Mike were extremely friendly as we waited for our car. Great experience overall.
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Jan 03, 2026
100 out of 100 once again
Sad to hear barb is gone but Mike and DK were both very helpful with the car and my bags. Sessions had some great food, i liked the chicken teriyaki bowl just wish it was bigger. savanna at the desk was nice as well, Definitely coming back soon.
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Dec 31, 2025
Jeff is a great waiter!
Great atmosphere And Jeff the waiter was the best!!!!! Very attentive! we had delicious grilled mahi bowl and wedge salad. The drinks were strong and delicious.
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Dec 31, 2025Outdated hotel with horrible guest experience
stayed one night for a wedding and had a very disappointing experience. I was told ahead of time that parking was included with our room as part of the wedding block. When I arrived, the front desk insisted I was wrong and said parking would be an additional charge. Instead of verifying this, they doubled down and made it seem like I didn't know what I was talking about. Because of this, I downgraded my room to avoid extra charges — losing the balcony and ocean view I had planned on enjoying. The replacement room was outdated, musty, and not comparable to what I originally booked. Only after involving the wedding party did the hotel finally admit that parking was included all along. By then, the damage was done. I paid for a worse room because of their mistake. To make things worse, after checking out, 1 received an email suggesting I hadn't checked out at all, which raises concerns about billing accuracy. This wasn't a minor mix-up - it was poor communication, lack of accountability, and zero effort to make things right in the moment. For a Hard Rock property, this was a big let down
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.
Know before you go: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Resort fee: USD 39 per accommodation, per night The resort fee includes:Beach accessBusiness center/computer accessChildren's club/arcade accessConcierge serviceFitness center accessFitness/yoga classesHealth club accessHousekeepingIn-room bottled waterIn-room coffeeIn-room safeInternet accessPhone callsPool accessSpa access We have included all charges provided to us by the property.
Optional Fees: Fee for cooked-to-order breakfast: approximately USD 9 to 22 for adults, and USD 9 to 22 for childrenUncovered self parking fee: USD 25 per night (in/out privileges)Covered valet parking fee: USD 40 per night (in/out privileges)Pet fee: USD 150 per pet, per stayService animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.