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Resort Details

Dining
OnSite Dining
  • Beach Club
    Whether you’re sunbathing, relaxing in a cabana, playing in the sand, or just waiting on an important call, you can kick back at the Hard Rock Hotel’s beachclub poolside bar and grill. Enjoy a light snack, a refreshing drink, or one of our beachclub cocktails.
  • Emack & Bolio's
    A true Boston experience, Emack & Bolio’s serves award-winning ice cream, sorbets and frozen yogurts. This ice cream parlor is the perfect way to cool off on a hot day.
  • Palm Restaurant
    World-renowned for its prime cuts of meat and succulent Nova Scotia lobsters, along with classic American fare and Italian specialties, Palm Restaurant is the perfect place for a hearty meal in a classic New York style atmosphere.  Open for dinner.
  • The Kitchen
    Food and rock music have never come together the way they do at The Kitchen. With the look and feel of a spacious kitchen in a rock star's mansion, the restaurant walls are adorned with culinary-themed memorabilia from many of the celebrity guests who have stayed at the Hard Rock Hotel® and cooked for guests. The Kitchen offers New American Cuisine in a casual atmosphere with just enough rock ‘n’ roll attitude to spice things up! Open for breakfast, lunch and dinner.
  • Velvet Bar
    It’s Orlando's coolest spot for cocktails and conversation. Drop in for a chilled martini or kick back with some appetizers and enjoy the tunes. Velvet provides the perfect atmosphere for aspiring musicians and their groupies to hang out and get discovered. Velvet is located on the hotel's lobby level and opens up to The Veranda with outside seating.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 12311 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Renovated room

    Was pleasantly surprised with a newly renovated room. Deluxe Two Queen was spacious for family of four with two teenagers. Kids got pizza from the little store downstairs several times. The Kitchen had super good food. I was very hesitant because of the high price tag for spring break but we had an outstanding visit.

    Apr 03, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great Location. Easy walk to Universal Studios

    We stayed for 5 nights at the hotel. Our first stay at the Hard Rock. The room was spacious but soundproofing was very poor. We had difficult neighbours on the final night and security had to be called. The security team were quick to respond and luckily shut the neighbours up!!!!! Housekeeping wasn’t good and didn’t arrive until after 17:30 on two of the evenings. The room wasn’t particularly cleaned well and the bathroom sink area wasn’t even wiped down. Reception staff were helpful and baggage services were good for looking after luggage on arrival and departure days. The hotel has lots of seating areas but sometimes difficult to find a quiet space ( if this is what you want). The bar was good and great service from the bar staff. We ate in ‘The Kitchen’ one evening service was very slow but the food was good. There’s a walking path that takes you straight into the park area or ‘ City Walk’ and the boat service is also a must ( just to say you’ve done it). Overall a good stay at the hotel ( just a few niggles). However it is expensive to stay on site and the hotel should meet reflect this.

    Mar 31, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great as always!

    Updated rooms are nice. But that isn't why your would stay here. The real draw is the vibes. By vibes I mean the awesome staff, fantastic eateries, the best pool (by far) in Universal, constant music, location to parks, cleanliness....The folks at the Beach Club are over the top helpful and friendly. The Velvet Lounge (they may have changed the name) is the best for experienced, courteous, friendly and accommodating bar tenders (hope Skinny feels better). Not to mention the live music, which is fantastic. You are better off eating at one of the hotel bars/restaurants than many (if not all) of the establishments in City Walk. As usual, Hard Rock sets the bar for a fun and relaxing vacation.

    Mar 07, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Best location for HHN event

    Stayed 3 nights for attending HHN. It’s very walkable to the entrance of the parks. Hotel and pool felt a lot more vibrant and busy than the portofino ( in 2018). Exellent, very clean room. Bed was super comfortable. Check in and out was easy. Pool atmosphere and bar was great. So was the breakfast brunch at the kitchen.

    Mar 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The waterslide was a hit for my son!

    This is my favorite hotel in Orlando. The vibe is very chill, especially at the pool. My son loved the water slide, food was reasonably priced, and pool was warm. We stayed for 1 night on the club level and the convenience of the food was totally worth it. Overall I give it 5+ rating and if you’re doing 2 days at the parks, the hotel pays for itself (free fast pass for both days)

    Mar 03, 2025
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319