The coolest hotel on the planet. Live like a rock star and savor the perks of rock ‘n’ roll royalty with impeccable surroundings, laid-back luxurious style and show-stopping service. Supremely talented chefs offer culinary nirvana from a famed steakhouse to delicious American classic cuisine. The sweeping California mission-style design—inspired by classic rock music—welcomes you to escape to a sensational world with a palm-lined swimming pool featuring underwater music, incredible rock memorabilia and exceptional entertainment—including famous names live in concert. Plus, hotel guests receive exclusive theme park benefits including:
- SKIP THE REGULAR LINES with FREE† Universal Express Unlimited™ ride access for most popular attractions in Universal Studios Florida™ and Universal’s Islands of Adventure™, including your favorites in both lands of The Wizarding World of Harry Potter™. That’s a value of $129.99 per person, per day!** (Valid theme park admission required. Not valid at Universal’s Volcano Bay™).
- EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme park admission required).
- FREE WATER TAXIS & SHUTTLES so it’s always a quick hop between your hotel and the parks.
OTHER EXCITING BENEFITS:
- RESORT-WIDE CHARGING PRIVILEGES with your room key.
- COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
- COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.
- PRIORITY SEATING at many restaurants throughout Universal.
The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)
Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at select attractions at each park. Additional restrictions may apply.
Universal Express Unlimited™ Legal: †Based on average price of a 2-Park Universal Express Unlimited™ pass ranging between $99.99 and $169.99. **Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Additional restrictions may apply.
Hotel & Universal Orlando Resort™ Legal: Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.
Location
Universal Orlando® Resort On-SiteProperty Information
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Resort Details
Hotel Advisories
The Hard Rock Hotel at Universal Orlando is completely smoke-free. Smoking is only permitted in designated outdoor locations. A $200 cleaning fee will be added to the guests' folio for smoking in the guest rooms.
There is a mandatory daily fee for self-parking.
General Policies & Fine Print
Cancellations made inside of 5 days prior to arrival incur a 1 night hotel penalty plus tax and applicable product penalties.
Modifications, including name changes, are considererd a cancellation and cancellation penalties as listed above will apply.
No shows incur a 1 night hotel penalty plus tax and applicable product penalties.
A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room taxes are included in the vacation price.
Hard Rock Hotel at Universal Orlando is completely smoke-free. This includes all guest rooms as well as all interior common areas.
There are four designated outdoor locations where smoking is permitted.
A $200 cleaning fee for smoking in guest rooms will be applied to guests folio.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12297 reviews
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Jan 16, 2025A mixed bag. The construction really messed things up for us! I have videos of the noise, but it only allows pictures.
This review is for visiting Jan. 25 and it was a mixed bag experience. This is a nice looking hotel as it has a beautiful pool, terrace, and a big pool bar eating area under cover. However, beware there is construction going on the 6th floor! I have no Idea how long it will last. We were put on the 5th floor so, I think we got the brunt of the noise. The first day we stayed it was tolerable, it sounded like they were working by hand on removing bathroom tile. However, the next two days were much much worse. Loud Jack hammering and drilling. One person in our group had to work on thier computer and be on calls through all that banging (it was nearly impossible to hear). Also, at various times the water was shut off. My son couldn't take a shower. This morning an alarm woke everyone up around 8:00 am with a repeat recording saying "Warning, we are investigating a potential emergency and to stay by the intercom for further notice." That message ran for about ten to fifteen minutes and all I wanted to do do was put a pillow over my head to drown out the noise. They did offer everyone in our party a free breakfast buffet at the Kitchen and they took off our parking fee. But, gee there was no mention of this "construction" on their website when booking. We only were told about it when we arrived. So, be forwarded!! As a side note: the food was good at the Velvet Lounge and the Kitchen (a bit pricey though, we ate breakfast and supper there). We are all looking forward to going home and being able to get some rest (it has definitely been a "vacation" that turned out differently than we expected). As a side note for anyone that has to do a working vacation. The noise at times can even be heard in the lobby. I wish they had sockets to plug into on the terrace (for computer use) (but they don't). On the day we checked out she still needed to work all that day. So, on her break we traveled over to Royal Pacific, thinking it would be quieter. It was, however, all the hotels lobby's internet is really lousy! We did not know that you receive a better internet quality with a room number. So, that day we should have stayed at the Hard Rock and tried working in the area entering the gym (as it is quieter there. The internet at the Royal kept cutting out on her and it ended up being very stressful workday.
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Jan 11, 2025A hotel full of nothing but inconveniences
My family spent the whole day at Universal Studios, and around 8 PM, we returned to the hotel to rest. The toilet was broken, and the dog in the next room kept barking nonstop. I called the front desk to request a room change, but they said there were no available rooms. The plumber couldn’t fix the toilet and said he would bring parts but never returned. I called the front desk multiple times, but every time a different person answered, so I had to explain the situation again and again. I couldn’t use the bathroom while waiting for the plumber, and I couldn’t rest either. I was so exhausted that I thought it would be better to find another hotel, so I asked for a refund. Only then did they finally offer to change my room. Even then, the dog in the neighboring room continued barking without stopping. I was moved to a new room at 11 PM. Is it reasonable to wait for the toilet to be fixed for three hours? The customer service at this high-end hotel, which costs nearly $900 a night, was awful
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Jan 10, 2025
Location isn’t everything….
I’m writing this review whilst still staying at this hotel. First off, the positivity, superb location for the parks. Literally 5 minute walk from the back gate to universal studios. Hotel is very clean. Rooms are also very clean. Housekeeping is very accommodating if you wish to have a lay in bed later they will clean the room later on. We are staying in room 7089 which is a club room. I don’t think the club room is worth the extra cost. The food you receive is ok. Nothing special. That’s if you can fight your way through the crowds of children surrounding the buffet area. The negative……we were told upon check in that there are building works happening between 9-5pm daily on the floor below. This wasn’t advertised when booking our stay. The noise is absolutely dreadful. Major drilling for hours on end. Came home from the parks one afternoon to find there was no running water for 4 hours. We asked reception why we weren’t told and we were just told that the receptionist at check in should have given us a piece of paper to explain the times when the water is off. This is really poor for a hotel chain like this. We’ve paid just over $4000 for this stay and the only benefit of this hotel is having the express pass. Otherwise, it’s probably more worth while to stay on Idrive and say 50% on your costs.
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Jan 04, 2025
Overpriced and dated hotel rooms
We stayed at hard rock hotel New Year’s Eve. It was a special family treat for one nigh as over £920 for on night. The room was quite dated but a reasonable size and clean. The good thing is this allowed the family fast passes for the rides at universal. We had to purchase the universal pass first but this saved us hours queuing for the rides. We considered spending New Year’s Eve at the hotel but they wanted over $110 per person for a party in the foyer. Obviously everyone else felt this was overpriced too for the location so no one appeared to turn up, only DJ. After midnight it was full (think they opened it FOC eventually?) We had been offered breakfast at “the kitchen” when checked in for $32 each which we considered but unsure if we’d be up in time. The lady said we could pay the following day should we prefer to do that. At 10am we went to the kitchen, happy to pay the $32 each for breakfast buffet. We were now informed $65 each!! More than doubled overnight!! Needless to stay if it hadn’t been for the fast passes we would have been most upset with the experience. Not likely we’d stay or recommend this hotel again.
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Jan 03, 202510/10! A must stay if you’re going to universal.
Amazing resort. Had everything we wanted and more. Getting to universal studios couldn’t have been any easier. My wife and my favorite part? Getting a club room and having access to the club lounge. Unbelievable the options they give you. Breakfast every morning. Snacks in the afternoon. Hors d’oeuvres every night. And my personal favorite; 8-9pm sweet treats. Kids favorite part? The pool. It had a water slide and was huge. They were very bummed when they had to get out. Actually asked if we could leave universal to go back to the pool. Staff were extremely courteous and helpful. Room was always kept clean and if we were in the room they would make sure to come back at a later time. Everybody there would greet you and smile. Closest resort to Universal Studios. You could either walk (10 minutes to security/park) or take the water taxi.