Guests of Deluxe Universal Orlando On-site Hotels Enjoy:
SKIP THE REGULAR LINES FOR FREE with Universal Express Unlimited ride access; per person per day (purchase of a valid theme park admission required)
Complimentary Water Taxis
Priority seating at select Restaurants throughout the resort
Early Park Admission to The Wizarding World of Harry Potter™, one hour before the theme park opens (valid theme park admission required)
Complimentary shuttle busses to and from both theme parks and CityWalk®, plus guided walking paths to make getting around the resort fast and easy so you can make the most of your time
Complimentary delivery of merchandise purchased throughout the resort to your hotel
Resort-wide charging privileges with your room key card
Complimentary scheduled transportation to nearby SeaWorld®, and AquaticaTM
Universal Orlando character appearances with some of your favorite theme park characters
Golf Universal Orlando® program, providing preferred tee times and complimentary transportation to select area golf courses: Windermere Country Club, Grand Cypress Golf Club
Resort Details
- Beach ClubWhether you’re sunbathing, relaxing in a cabana, playing in the sand, or just waiting on an important call, you can kick back at the Hard Rock Hotel’s beachclub poolside bar and grill. Enjoy a light snack, a refreshing drink, or one of our beachclub cocktails.
- Emack & Bolio'sA true Boston experience, Emack & Bolio’s serves award-winning ice cream, sorbets and frozen yogurts. This ice cream parlor is the perfect way to cool off on a hot day.
- Palm RestaurantWorld-renowned for its prime cuts of meat and succulent Nova Scotia lobsters, along with classic American fare and Italian specialties, Palm Restaurant is the perfect place for a hearty meal in a classic New York style atmosphere. Open for dinner.
- The KitchenFood and rock music have never come together the way they do at The Kitchen. With the look and feel of a spacious kitchen in a rock star's mansion, the restaurant walls are adorned with culinary-themed memorabilia from many of the celebrity guests who have stayed at the Hard Rock Hotel® and cooked for guests. The Kitchen offers New American Cuisine in a casual atmosphere with just enough rock ‘n’ roll attitude to spice things up! Open for breakfast, lunch and dinner.
- Velvet BarIt’s Orlando's coolest spot for cocktails and conversation. Drop in for a chilled martini or kick back with some appetizers and enjoy the tunes. Velvet provides the perfect atmosphere for aspiring musicians and their groupies to hang out and get discovered. Velvet is located on the hotel's lobby level and opens up to The Veranda with outside seating.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Coffee shop†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Coffee shop†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Elevators
- Exercise gym†
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Outdoor pool
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Shuttle to local attractions
- Smoke-free property
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Business Services†
- Internet Access†
- If you dream of a sophisticated wedding fit for rock ‘n' roll royalty, look no further than the Hard Rock Hotel. A winning combination of wedding planning expertise and stylish venues transforms every wedding into a memorable event. Take your vows by the
shimmering pool, followed by a reception in the elegant Avalon Ballroom. Welcome your guests with cocktails on the spacious Woodstock Lawn, or decorate this outdoor venue with superstar glamour and rockin’ entertainment. We will assist you in organizing every
detail, from catering to videography. You can also surprise your guests with a private event at Hard Rock Café® and Hard Rock Live® at Universal Orlando® Resort—because when it comes to celebrating your special day, we want to deliver whatever you can dream
up.
The Hard Rock Hotel’s enviable amenities create an alluring setting for pre- and post-festivity fun. Dive into our outdoor pool and groove to the underwater music, unwind in a themed cabana, enjoy a day of golf or spa rejuvenation. We can also plan an outstanding itinerary for your group at Universal’s Islands of Adventure®, Universal Studios® and Universal CityWalk®—for a wedding your guests will never forget.
Over 6,000 square feet of function space
2,964 square foot Avalon Ballroom
9,000 square foot Woodstock Lawn
Up to 250 guests
Unique catering with Vegetarian & Kosher options
† Fees may apply
- Fitness center on-site †
- Hot tub2 Outdoor Hot Tubs
- Outdoor pool
- PoolThere is 1 pool on site. 12,000-square foot sand beach pool featuring an underwater stereo sound system and:
Interactive play area for children, including a 260-foot water slide
Two (2) Jacuzzis
Private cabanas available for rent: includes TV and DVDP (prices vary by season)
Sand volleyball court, Ping Pong, Shuffleboard
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentVelvet Bar hosts the city’s only rock ‘n’ roll cocktail party on the last Thursday of every month*. Each “session” combines creative cocktails with live music from some of the hottest rock bands.
The award winning “Velvet Sessions” is a rock & roll cocktail party held in the hotel’s Velvet Bar and Lobby Lounge. Each “Session” showcases a different type of beverage theme for members to sip, shoot or guzzle along with fabulous and great live music from the nation’s best rock bands.
There is a cover charge for admission and it includes FREE drinks, finger foods and warm-up tunes, starting at 6:30pm. Cash Bars and Band from 8:00pm and onwards. Velvet Sessions is an invite-only event – You can request your invitation online!
Some of the past performers include: Joan Jett, The Romantics, Eddie Money, The Tubes, The Fixx, ABC, Foreigner and more.
*November & December are excluded
**October price varies
- SeaWorld® Orlando
- Universal Studios®
- Universal's Islands of Adventure®
- Walt Disney World® theme parks
- Skip The Regular Lines* all day!As an On-site Hotel guest, you'll receive Universal Express SM ride access to skip the regular lines* throughout both theme parks - A FREE BENEFIT WORTH AT LEAST $87 per person, per day! It's the ultimate, FREE perk for staying on-site at Loews Royal Pacific Resort, Hard Rock Hotel and Loews Portofino Bay Hotel. You''ll skip the regular lines at participating rides and attractions with FREE Universal Express access in both Universal Orlando theme parks. It's the fastest way to ride and enjoy unparalleled access all day long, as often as you'd like, just by showing your hotel room key card at each express entrance. *Not valid at Harry Potter and the Forbidden Journey and additional attractions may be restricted or excluded during certain times. On-site hotel privileges good for hotel stay as indicated on the room key card. Only good for the number of guests staying in the room. Paid theme park admission required. Express ride access available during normal theme park operating hours only. Some attractions excluded. Not valid for separately ticketed special events. Additional restrictions may apply and benefits are subject to change without notice. **Based on peak pricing for the Unlimited Express pass, sold exclusively at the Universal Orlando theme park front gates. *On-site hotel privileges good for hotel stay as indicated on the room key card. Only good for the number of guests staying in the room. Paid theme park admission required. Some attractions excluded. Express ride access available during normal them park operating hours only. Not valid for separately ticketed special events. Based on peak pricing for the Unlimited Express pass, sold exclusively at the Universal Orlando theme park front gates.
- Early Park Admission to The Wizarding Worldof Harry Potter. Early Park Admission to The Wizarding World of Harry Potter, one hour before the park opens. Requires paid theme park admission. Early Park Admission begins one hour prior to Universal's Islands of Adventure regular opening hour for On-site Hotel guests and is valid 7 days a week. Valid only at Harry Potter and the Forbidden Journey, Flight of the Hippogriff and Dragon Challenge.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12373 reviews
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Dec 08, 2025Great
Stayed here previously and it wasn’t good. So was very nervous at paying to stay here again. Katie on check in was great. Really took time and made us feel welcome. All staff were happy. Did have a long wait one day for scrambled egg. But the host was great at resolving it. Only complaint really is that it was very expensive for drinks in hotel. But it’s supply and demand. So expected I would come again. I’ve read that the hotel has had a refit. But I didn’t see any differences to previous.
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Dec 05, 2025
Definitely a favorite Orlando hotel
Our stay at the Hard Rock Hotel was absolutely exceptional from start to finish. The moment we walked in, the energy of the hotel instantly set the tone fun, stylish, and welcoming. The property is beautifully maintained with a cool rock-and-roll ( pop in some magical areas) vibe woven into every corner, yet it still feels relaxed and family-friendly. The rooms were spacious, spotless, and incredibly comfortable, with thoughtful touches that made our stay feel a little more special. We loved how close the hotel was to the parks—being able to walk or take the quick water taxi made our days so much easier. Plus, the early park admission was a huge perk and truly enhanced our experience. Every staff member we met was kind, upbeat, and genuinely eager to help. Gave my kid a little birthday surprise which really made the experience memorable. From the front desk to housekeeping to the pool attendants, everyone went out of their way to make sure we felt taken care of. The pool area was another highlight—great music, plenty of space to relax, and an overall atmosphere that made it easy to unwind. Dining on-site was excellent as well. Our waiter was a taller young man with dark hair, didn’t get his name but he was really kind to my kid. The food was fresh, flavorful, and served with the kind of attentive hospitality that makes you want to come back again. Overall, the Hard Rock Hotel delivered a fantastic blend of comfort, convenience, and personality. We left with great memories and would happily return for another stay much longer than a couple days. Highly recommend!
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Dec 05, 2025The worse staff in the reception
That is terrible Staff at the hotel even simple issue as 2 Keys to the room is not possible . You wait 30 minute for each case you try to set up. The Manager are unpleasant and not supportive . That is the worse experience with the staff I have ever.
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Dec 05, 2025Great Location and onsite perks—otherwise very meh experience.
We were Rock Royalty. Paid extra for a special birthday experience. But the Club Level was a dud. And so much of the hotel’s “special “ culture “ was gone (or hidden). There is no longer a dedicated Rock Royalty check-in line so the experience started with a 30 min wait. Girl at check in was pleasant but couldn’t really answer our questions just kept referring to texting chatting service. Since we were Club Level was expecting a better view, but our room overlook the roof, a/c units and the back of US. There was construction going on there and every morning we were awakened to the beeping of construction vehicles when in reverse. The Club Lounge was freezing cold. Knew not to expect too much from food but was still disappointed. For breakfast we would’ve liked some berries or granola or even bananas for our yogurt—but there was none. Only fruit was melons, and only cereal was sugary cereal. We never saw anyone cleaning the area. We had bus our own dishes and wipe down the table from previous guests before we could sit. The furniture and decor are worn. It was nice to have bottled water always available but beyond that Club had no value. Have stayed CL at several other hotels—all were better.
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Nov 28, 2025Nice Hotel
We stayed at the Hard Rock - arrived 11/15/2025 departed 11/18/25 (on the Disney). It's a very nice hotel. The music is played a bit loud in the area of the elevators, but you don't hear it in the hallways and it shuts down at 11pm. We stayed on the Rock Royalty floor (Club Level). The food offered was good, nothing to get excited about, but there was always plenty. The only issue I had was most club levels have a refrigerator out with sodas/water/juices at all hours of the day. When this level shut down at night, they closed the doors and you couldn't get anything to drink. The rooms were nice and we never heard our neighbors. The only problem I had with our room was the bathroom. The have a small area with a nice vanity sink. Then the bathroom/shower is in a separate room. It has a toilet, sink, shower. The sink doesn't need to be in there. It's difficult to shut the door when you walk in and open the door when you want to leave. If the sink wasn't there, it would be fine. When you get off the elevator to your room you walk onto the floor and it's a circle with hallways coming off it. I would always look for the Frank Sinatra picture when I was going back to my room from getting ice, so I went down the correct hall to my room (kind of funny). If you like to go to bed early, ask for a room NOT facing the pool. Although it's not really loud, it starts playing around 9am and doesn't get shut off until close to 11pm. Also, they leave all the lights on around the pool. We couldn't get our curtains to close all the way, so we had that light shining into the room. All of the workers are super friendly and will go out of their way to help you. There were more times I walked into the store or the market, and there was someone right there asking if I needed help. The Kitchen Restaurant, the food is excellent and the waiters are wonderful. It's about a 5-8 minute walk to City Walk and the entrance to Universal Studios, and about a 10-12 minute walk to Islands of Adventure. They also have the water taxi, but that seemed to take forever to come. The do need more people for check in. We stood there for almost 30 minutes waiting to check in. We arrived early (9:30am) and our room wasn't ready until close to 4pm, but they held out bags as we headed off for the park. They did text us when our room was ready. I'd give this hotel a stay if you want to be close to City Walk and the parks. You still need to take a bus to EPIC (about 15 minute ride), but it's a nice hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Self-parking fee: $36 (plus tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Valet Parking fee: $45 (plus tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Current Renovations: Description: ***Important Information for our Guests***
The Hard Rock Hotel at Universal Orlando is completely smoke-free. Smoking is only permitted in designated outdoor locations. A $200 cleaning fee will be added to the guests' folio for smoking in the guest rooms.
There is a mandatory daily fee for self-parking.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Cancellations made inside of 5 days prior to arrival incur a 1 night hotel penalty plus tax and applicable product penalties.
Modifications, including name changes, are considererd a cancellation and cancellation penalties as listed above will apply.
No shows incur a 1 night hotel penalty plus tax and applicable product penalties.
A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room taxes are included in the vacation price.
Hard Rock Hotel at Universal Orlando is completely smoke-free. This includes all guest rooms as well as all interior common areas.
There are four designated outdoor locations where smoking is permitted.A $200 cleaning fee for smoking in guest rooms will be applied to guests folio.
- Pet Policy : Pets Not Allowed
- No Show Policy
- No Show Penalty:1 NightApplies: Sunday - Saturday 20Feb15 - 31Dec50