Guests of Deluxe Universal Orlando On-site Hotels Enjoy:
SKIP THE REGULAR LINES FOR FREE with Universal Express Unlimited ride access; per person per day (purchase of a valid theme park admission required)
Complimentary Water Taxis
Priority seating at select Restaurants throughout the resort
Early Park Admission to The Wizarding World of Harry Potter™, one hour before the theme park opens (valid theme park admission required)
Complimentary shuttle busses to and from both theme parks and CityWalk®, plus guided walking paths to make getting around the resort fast and easy so you can make the most of your time
Complimentary delivery of merchandise purchased throughout the resort to your hotel
Resort-wide charging privileges with your room key card
Complimentary scheduled transportation to nearby SeaWorld®, and AquaticaTM
Universal Orlando character appearances with some of your favorite theme park characters
Golf Universal Orlando® program, providing preferred tee times and complimentary transportation to select area golf courses: Windermere Country Club, Grand Cypress Golf Club
Resort Details
- Beach ClubWhether you’re sunbathing, relaxing in a cabana, playing in the sand, or just waiting on an important call, you can kick back at the Hard Rock Hotel’s beachclub poolside bar and grill. Enjoy a light snack, a refreshing drink, or one of our beachclub cocktails.
- Emack & Bolio'sA true Boston experience, Emack & Bolio’s serves award-winning ice cream, sorbets and frozen yogurts. This ice cream parlor is the perfect way to cool off on a hot day.
- Palm RestaurantWorld-renowned for its prime cuts of meat and succulent Nova Scotia lobsters, along with classic American fare and Italian specialties, Palm Restaurant is the perfect place for a hearty meal in a classic New York style atmosphere. Open for dinner.
- The KitchenFood and rock music have never come together the way they do at The Kitchen. With the look and feel of a spacious kitchen in a rock star's mansion, the restaurant walls are adorned with culinary-themed memorabilia from many of the celebrity guests who have stayed at the Hard Rock Hotel® and cooked for guests. The Kitchen offers New American Cuisine in a casual atmosphere with just enough rock ‘n’ roll attitude to spice things up! Open for breakfast, lunch and dinner.
- Velvet BarIt’s Orlando's coolest spot for cocktails and conversation. Drop in for a chilled martini or kick back with some appetizers and enjoy the tunes. Velvet provides the perfect atmosphere for aspiring musicians and their groupies to hang out and get discovered. Velvet is located on the hotel's lobby level and opens up to The Veranda with outside seating.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Coffee shop†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Coffee shop†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Elevators
- Exercise gym†
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Outdoor pool
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Shuttle to local attractions
- Smoke-free property
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Business Services†
- Internet Access†
- If you dream of a sophisticated wedding fit for rock ‘n' roll royalty, look no further than the Hard Rock Hotel. A winning combination of wedding planning expertise and stylish venues transforms every wedding into a memorable event. Take your vows by the
shimmering pool, followed by a reception in the elegant Avalon Ballroom. Welcome your guests with cocktails on the spacious Woodstock Lawn, or decorate this outdoor venue with superstar glamour and rockin’ entertainment. We will assist you in organizing every
detail, from catering to videography. You can also surprise your guests with a private event at Hard Rock Café® and Hard Rock Live® at Universal Orlando® Resort—because when it comes to celebrating your special day, we want to deliver whatever you can dream
up.
The Hard Rock Hotel’s enviable amenities create an alluring setting for pre- and post-festivity fun. Dive into our outdoor pool and groove to the underwater music, unwind in a themed cabana, enjoy a day of golf or spa rejuvenation. We can also plan an outstanding itinerary for your group at Universal’s Islands of Adventure®, Universal Studios® and Universal CityWalk®—for a wedding your guests will never forget.
Over 6,000 square feet of function space
2,964 square foot Avalon Ballroom
9,000 square foot Woodstock Lawn
Up to 250 guests
Unique catering with Vegetarian & Kosher options
† Fees may apply
- Fitness center on-site †
- Hot tub2 Outdoor Hot Tubs
- Outdoor pool
- PoolThere is 1 pool on site. 12,000-square foot sand beach pool featuring an underwater stereo sound system and:
Interactive play area for children, including a 260-foot water slide
Two (2) Jacuzzis
Private cabanas available for rent: includes TV and DVDP (prices vary by season)
Sand volleyball court, Ping Pong, Shuffleboard
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentVelvet Bar hosts the city’s only rock ‘n’ roll cocktail party on the last Thursday of every month*. Each “session” combines creative cocktails with live music from some of the hottest rock bands.
The award winning “Velvet Sessions” is a rock & roll cocktail party held in the hotel’s Velvet Bar and Lobby Lounge. Each “Session” showcases a different type of beverage theme for members to sip, shoot or guzzle along with fabulous and great live music from the nation’s best rock bands.
There is a cover charge for admission and it includes FREE drinks, finger foods and warm-up tunes, starting at 6:30pm. Cash Bars and Band from 8:00pm and onwards. Velvet Sessions is an invite-only event – You can request your invitation online!
Some of the past performers include: Joan Jett, The Romantics, Eddie Money, The Tubes, The Fixx, ABC, Foreigner and more.
*November & December are excluded
**October price varies
- SeaWorld® Orlando
- Universal Studios®
- Universal's Islands of Adventure®
- Walt Disney World® theme parks
- Skip The Regular Lines* all day!As an On-site Hotel guest, you'll receive Universal Express SM ride access to skip the regular lines* throughout both theme parks - A FREE BENEFIT WORTH AT LEAST $87 per person, per day! It's the ultimate, FREE perk for staying on-site at Loews Royal Pacific Resort, Hard Rock Hotel and Loews Portofino Bay Hotel. You''ll skip the regular lines at participating rides and attractions with FREE Universal Express access in both Universal Orlando theme parks. It's the fastest way to ride and enjoy unparalleled access all day long, as often as you'd like, just by showing your hotel room key card at each express entrance. *Not valid at Harry Potter and the Forbidden Journey and additional attractions may be restricted or excluded during certain times. On-site hotel privileges good for hotel stay as indicated on the room key card. Only good for the number of guests staying in the room. Paid theme park admission required. Express ride access available during normal theme park operating hours only. Some attractions excluded. Not valid for separately ticketed special events. Additional restrictions may apply and benefits are subject to change without notice. **Based on peak pricing for the Unlimited Express pass, sold exclusively at the Universal Orlando theme park front gates. *On-site hotel privileges good for hotel stay as indicated on the room key card. Only good for the number of guests staying in the room. Paid theme park admission required. Some attractions excluded. Express ride access available during normal them park operating hours only. Not valid for separately ticketed special events. Based on peak pricing for the Unlimited Express pass, sold exclusively at the Universal Orlando theme park front gates.
- Early Park Admission to The Wizarding Worldof Harry Potter. Early Park Admission to The Wizarding World of Harry Potter, one hour before the park opens. Requires paid theme park admission. Early Park Admission begins one hour prior to Universal's Islands of Adventure regular opening hour for On-site Hotel guests and is valid 7 days a week. Valid only at Harry Potter and the Forbidden Journey, Flight of the Hippogriff and Dragon Challenge.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12384 reviews
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Mar 02, 2026Love the Hard Rock at Universal
Always have a great time here. The rooms, pool, restaurant, bar, proximity to the parks, and staff are all excellent.
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Feb 25, 2026Taking Advantage of Travelers
We stayed at the hotel February 2026 and were pretty underwhelmed. First, the hotel is pretty complicated to navigate and feels a bit dated. The pool was closed because it was a little windy.. but the worst part was that they locked all the gates around the pool, so it was an absolute pain in the butt to walk back from the park and not be able to cut through the pool. There weren’t very many signs and a lot of unmarked/hidden walkways that we had to guess as to where we should go only to find out it, led to another locked gate that would not even open up with our room key. The lady in the tiny food shop seemed miserable and we felt like we were inconveniencing her by placing our simple order of one coffee and one ice cream- where she proceeded to tell me at least seven times that they are not a full Starbucks when I asked for creamer. For what it’s worth, I’ve stayed at hotels that were half the price and half the hype, but they had a full Starbucks. We spent a good deal of time after returning to our room late at night trying to figure out why the light the TV and the fridge were not working. Before we left for the park, we put some sandwiches that we had just purchased in the mini fridge so we would have a snack when we got back late only to find out that the fridge was notso we would have a snack when we got back late only to find out that the fridge was not working and we can no longer eat those sandwiches because they were room temperature all day. .. what a waste of $40 in prepackaged sandwiches. We call for maintenance very nice where the breaker was so we could continuously reset it all night to keep our TV, lights and fridge working. What a pain! If I knew that was gonna continue throughout the evening, I would’ve asked to move room rooms before the kids fell asleep, but I also feel like the staff should’ve moved us to a new room proactively because they didn’t seem surprised by this ongoing issue. Also, we like the South Park because we don’t wanna have to wait for ballet every time the kids forget something in the car or we want to throw our luggage in there before we head to the park.. but there’s only one way to get to the ground floor South parking lot and that’s by going to the third floor and then walking up and down several flights of stairs with all our luggage and kids in tow (perhaps there was an elevator somewhere, but we looked and did not see one). And finally, the room I’m parking fees are absurdly astronomical and unnecessary, especially considering we got a resort fee, but literally nothing came with that resort fee. The water in the room was $8 dollars, the pool was closed, and everything was inconvenient. I have no idea how they justify charging people so much for literally nothing. And I know they like to say oh but you got Wi-Fi; however, many don’t connect to public Wi-Fi anymore. I could see charging people who are from out of the country and use Wi-Fi but those of us who live in the US can easily justuse our cell service. We should definitely get the option to pay for resort fees. Overall, the room mostly served its purpose, but we will probably stay at the Portofino again next time. I just think we learned too many lessons the hard way and they shouldn’t make it so complicated - it left us feeling like we were taken advantage of.
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Feb 13, 2026
The Valet's Orlando and Gabriel are Amazing ~
We didn't stay, but I want to give a shout out to the valet staff: Orlando and Gabriel took care of us. I needed to go into the Rock Shop to get my pin. I've been to 112 around the world and have been supporting the brand since they opened early 80's. I have approx. 350 pins. They were amazing with taking care of us and providing information.
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Feb 08, 2026
Rock star treatment blows away all other universal resorts!
It had been about 8 years since we stayed at the Hard Rock. Most recently we have been staying at the Portofino. After this last trip, I can proudly say it’s Hard Rock exclusively for us! The refurb rooms are outrageous. The bathroom and new shower design is on point. As we all know express is a must at the busy resort and the proximity to the original campus priceless. Even though we stayed for four days and included two days at Epic, staying at the original campus with this location is a much better option than being at the Helios without express. The bus to Epic was frequent, uncrowded, and just a 10 minute ride Now, for the best part of the trip, the hotel concierg. One of the days we wanted to eat at the Atlantic, but according to the app there were no reservations available. We called the hard rock concierge from inside Epic, asked if there were any tables available, and they were able to provide us an immediate set of options for dining. They even called back to make sure we got our reservations and if we enjoyed the meal. This level of service is unparalleled. We had an amazing time and felt like rock royalty!
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Feb 05, 2026
HHN stay done right
Stayed for HHN, so close to studio's. Last thing you want after a long night is walking all the way to the transport hub, Hard rock is perfectly placed to save your legs!! Free fast passes were great during the day, but exploring the hotel and all the memorabilia was perfect during a rain storm. Nice pool along with good food and drink options. Stayed club level, but only used the lounge for breakfast as we were out every evening. Would definitely stay again. Don't know if the bed was comfortable or I was just knackered after the day in the parks then to all the Halloween houses but I did sleep like a baby.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Self-parking fee: $36 (plus tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Valet Parking fee: $45 (plus tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Current Renovations: Description: ***Important Information for our Guests***
The Hard Rock Hotel at Universal Orlando is completely smoke-free. Smoking is only permitted in designated outdoor locations. A $200 cleaning fee will be added to the guests' folio for smoking in the guest rooms.
There is a mandatory daily fee for self-parking.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Cancellations made inside of 5 days prior to arrival incur a 1 night hotel penalty plus tax and applicable product penalties.
Modifications, including name changes, are considererd a cancellation and cancellation penalties as listed above will apply.
No shows incur a 1 night hotel penalty plus tax and applicable product penalties.
A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room taxes are included in the vacation price.
Hard Rock Hotel at Universal Orlando is completely smoke-free. This includes all guest rooms as well as all interior common areas.
There are four designated outdoor locations where smoking is permitted.A $200 cleaning fee for smoking in guest rooms will be applied to guests folio.
- Pet Policy : Pets Not Allowed
- No Show Policy
- No Show Penalty:1 NightApplies: Sunday - Saturday 20Feb15 - 31Dec50