Guests will receive:
- 2nd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 3rd night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 4th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- 5th night free.
Important information: Offer not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Guests will receive:
- Every 4th night free.
- Full breakfast daily for up to 2 registered guests.
Important information: Offer has no cash value. Offer is not valid with groups/conventions and may not be combined with other promotional offers.
No refunds for any unused portion of the offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Resort Details
- The RestuarantThe Preserve Kitchen + Bar is set amid rolling hills and palm trees overlooking tranquil Hana Bay and historic Kauiki Hill. The open-air restaurant has a relaxed atmosphere reflecting Hanas low-key lifestyle and is open seven days a week for only. With the incredible abundance and inspiration of Hana to
- Hana Ranch RestaurantThe Hana Ranch Restaurant is located in Hana town and serves American and Hawaiian cuisine. Features ribeye and burger from local beef Maui Cattle Guests of Hana Maui Resort can charge their meals to their room.
- 24-hour front desk
- Accessible facilities
- Accessible parking
- Bell staff/porter
- Breakfast served in restaurant†
- Car rental desk†
- Catering services†
- Children welcome†
- Cocktail lounge†
- Coin operated laundry†
- 24-hour front desk
- Accessible parking
Americans with Disabilities Act (ADA) compliance
Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Accessible parking
- Bell staff/porter
- Breakfast served in restaurant†
- Car rental desk†
- Catering services†
- Children welcome†
- Cocktail lounge†
- Coin operated laundry†
- Complimentary in-room coffee or tea
- Concierge desk
- Desk with electrical outlet
- Early check-in†
- Exercise gym
- Family plan†
- Fire safety compliant
- Free airport shuttle
- Free parking
- Front desk
- Full american breakfast†
- Full service housekeeping
- Hair dryer
- Heated pool
- Housekeeping - daily
- Individual Efolio available†
- Ironing board
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service†
- Meeting rooms
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking
- Outdoor pool
- Parking
- Parking lot
- Pool
- Private bath or shower
- Restaurant
- Room service†
- Room service - limited hours†
- Secured parking†
- 2nd lock on guest doors
Alarms continuously monitored
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Automated External Defibrillator (AED) on-site
Basic medical equipment on-site
Building meets all current local, state and country building codes
Complies with Local/State/Federal fire laws
Dead bolts on guest room doors
Electronic room key
Emergency back-up generators
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Exterior doors (except lobby entrance) require key access at night
Fire detectors in guest rooms
Fire detectors in hallways
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
First aid available
Hard wired smoke detectors
If no 24 hour security, what are the hours?
Lighted parking area
Lighted walkways
Patrolled parking area
Private security available
Room windows open
Security
Smoke detector in public areas
Sprinklers in guest rooms
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Video cameras at entrance
Video cameras in public areas
Visual alarms in hallways
Visual alarms in public areas
Well lighted exit signs - Spa†
- Tennis court
- Turndown service†
- Valet cleaning†
- Wakeup service
- Wireless internet connection in public areas
- High Speed Internet Connection†
- Meeting Facilities†
- Whiteboard†
- Wireless Connectivity
- Wireless Internet Connection
† Fees may apply
- Fitness center on-site †
- Outdoor pool †
- Pool †
- Spa †
- Sports court onsite †
- Tennis court †
- Weightlifting †
- Garden of Eden Arboretum
- Haleakala National Park in Kipahulu
- Hana Cultural Center
- Kahanu Garden
- Pools at Oheo
- Twin Falls Maui Waterfall
- Wailua Falls
- Wainapanapa State Park
- Hana Town Center
- Restaurants
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2336 reviews
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Mar 03, 2026Must stay on the Road to Hana!
One of favorite hotel experiences lately. We stayed one night while doing the road to Hana and I wish it had been two. To really do road to Hana right, I recommend staying in Hana and this is one of the few hotels available. This is near Homoa beach (no beach area at the hotel that I saw) and Black Sands beach (make reservations through State park site!!). The Red Sands Beach trail was literally just steps from our room. There are restaurants on property as well as some food trucks nearby. This place was just so welcoming. We were greeted with juice, leis, and flowers upon arrival. There were goodies and a handwritten note in our room. Just very warm touches. The property is gorgeous and huge. Definitely consider an ocean view. The rooms are a bit dated but that didn’t detract from our stay. Hope to return!
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Feb 27, 2026Great activities, but the room and hidden fees were a letdown
While I enjoyed the activities like the tennis courts, the pools, and the free yoga classes—though unfortunately, the yoga was canceled on the second day without any notification—the rest of the stay was a major letdown. The room itself was in poor condition: the heavy wooden shutters were jammed shut, and there was nothing in the kitchen to actually cook a meal. It was thick with dust and cobwebs, and the bathroom was particularly bad, featuring a rusted bathtub and an ancient, barely functional shower. For the price we paid, it was extremely disappointing. The icing on the cake was being hit with a parking fee after checkout. No one informed us that parking was paid or what the rate was. Between the lack of maintenance and the hidden costs, I definitely wouldn’t recommend staying here
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Feb 20, 2026
Should have stayed there before!
I have been in Maui few times and done the Road to Hana. This time, we decided to stay at the hotel overnight. It is beautiful! Amazing ocean views, many activities available during the stay, very nice staff, pools, and gym. The resort could use some upgrades on its structure to keep up with the salt/wind of its location. Overall experience was great and I would go back to stay there but not only for one night, I will stay for two nights!
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Feb 17, 2026
Stunning
Such a beautiful property and the staff are so friendly! What a great way to get away in Hana and take advantage of the area!
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Feb 16, 2026Five star location with a two star dining strategy
The Good: Unbeatable Views and Luxury Lodging You simply cannot "screw up" this location. We stayed in an oceanfront room that was truly luxurious—the view was downright spectacular and easily the highlight of our stay. We spent hours enjoying the hot tub on our private deck and were very impressed with the high-end finishes of the shower and bathtub. The grounds remain as wonderful as ever, preserving that lush, peaceful Hana atmosphere. The Bad: The "Ghost" Concierge The communication from the resort felt incredibly disjointed. We received numerous automated messages asking, "How can we make your stay better?" and offering early check-in or special room requests. We replied to every single one of them, but never received a single human response. It is frustrating to be courted by a computer program only to be ignored by the actual staff. The Ugly: The Decline of a Dining Legend As someone who stayed here in the 1980s when Rosewood managed the property, I am shocked at the downturn in the dining experience. Back then, the food was a world-class highlight; now, it is a significant "low-light." We spent weeks trying to secure a reservation at the Hana Ranch Restaurant, thinking it was still a gourmet destination. Instead, we found an overpriced "burger sports bar" atmosphere with mediocre-to-poor food quality ($59 for a piece of Mahi with cold mashed potatoes, and rubbery, overcooked calamari). While the included breakfast at the resort was perfectly fine, the Ranch was a massive disappointment. It has traded elegance for a casual, high-volume feel that doesn't match the luxury price point of the rooms. The Verdict: A real mixed bag. If you want a spectacular room and a quiet place to sit in a hot tub, the Hyatt delivers. However, if you are looking for the gourmet, high-touch service of the "Old Hana" days, you will be disappointed. My advice to future guests: enjoy the room, skip the Ranch, and head to the local food trucks for a meal that actually tastes like Hawaii.
- AdvisoryThe following mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out. Resort fee: US $45 plus tax per room, per night This mandatory fee is subject to change. The hotel can provide current inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $45 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- General Policies: No charge for children 17 yrs and under when sharing room with parents.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet Policy : Pets Not Allowed