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Resort Details
Hotel Advisories
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Incredibly friendly staff!
Incredibly friendly staff made this stay a very pleasant one. The usual comfortable Hampton linens, rooms, breakfast, etc. The room was well-maintained. The staff went above and beyond. I needed to use the guest laundry and they told me to download the app which gave me a credit to do it for free; they showed me how to use it and, when the dryer didn’t work, let me use the hotel laundry’s dryer which worked incredibly quickly. The accommodated a large package delivery without complaint. They greeted us every time we entered and left, and were overall very helpful.
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Hmmm
Funeral wouldn’t honor quoted rate nor was able to use points they allegedly disappeared food at breakfast was unappetizing was cold and inedible hot tub was removed and left with wood plank over it was not advised prior to booking it was removed
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Not Recommended
Grumpy receptionist. The room had a very strong odor of bleach. Floor tiles are sticky when dry and extremely slippery when wet. Only decaf coffee was in the room. Noisy fridge. Window shaker air conditioner. The fitness room was not well equipped. No vegan breakfast options.
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Not the usual experience
I stay at Hampton Inns mostly because they're consistently clean, upscale, professional. I didn't feel quite the same about this experience. (First time at this location.) Their system was down yet offered nothing to compensate for that (no internet--used a hotspot). The location is not the best for making lefts (can't at all), and being on a major road, there's a lot of noise heard throughout. It was clean and updated, but the room itself just seemed really dark, even with all lights on. (This is very minor/petty, but most hotels I've experienced have a tray either in the room with coffee station or in the breakfast area to use if you prefer to dine in your room. The housekeeping staff gave me a shallow box to use though--guessing they had done so before by their reaction!)
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Great Hotel
We were here for a friends daughters wedding. We were in from Chicago. The hotel was clean, the waffles and breakfast were delicious. All of the staff was fabulous. Must do a shout out to Tammy at the front desk. She was so personable and professional. We would come back to stay just to visit with her! Kudos to management for hiding her.