Customer Ratings & Reviews
TripAdvisor Traveler Rating756 reviews
Not the usual experience
I stay at Hampton Inns mostly because they're consistently clean, upscale, professional. I didn't feel quite the same about this experience. (First time at this location.) Their system was down yet offered nothing to compensate for that (no internet--used a hotspot). The location is not the best for making lefts (can't at all), and being on a major road, there's a lot of noise heard throughout. It was clean and updated, but the room itself just seemed really dark, even with all lights on. (This is very minor/petty, but most hotels I've experienced have a tray either in the room with coffee station or in the breakfast area to use if you prefer to dine in your room. The housekeeping staff gave me a shallow box to use though--guessing they had done so before by their reaction!)
We were here for a friends daughters wedding. We were in from Chicago. The hotel was clean, the waffles and breakfast were delicious. All of the staff was fabulous. Must do a shout out to Tammy at the front desk. She was so personable and professional. We would come back to stay just to visit with her! Kudos to management for hiding her.
Had to go to Mayo Clinic and it was an excellent choice. Room in excellent condition, lobby well maintained, good and nutritions breakfast, amicable personnel. The distance to the clinic was near, many restaurants and shops nearby.
Hampton Inn Beach Blvd Jacksonville Florida
We stay at a Hampton almost every weekend. Our experience at this Hampton has been stellar because of the front end staff; Kathy and Irina. They have gone out of their way to make our stay very pleasant. Both Kathy and Irina have been very helpful with directions and suggestions on where to go for restaurants and things to do in the area. Additionally, the rooms are clean and comfortable.
Bad night in JAX
Terrible hotel. 2 bad rooms in a row. Choose not to to the third. Staff was friendly but unavailable due to a computer problem they were trying to fix. I will not stay there again. Terrible experience in almost every way. And I love Hampton Inns!