Customer Ratings & Reviews
TripAdvisor Traveler Rating567 reviews
Favorite Hotel 🏨
We love coming to The Hampton! This is our go to hotel anytime visiting the Anaheim area! Always clean and spacious rooms! And all the staff here is amazing….especially Jessica at the front desk! ⭐️⭐️⭐️⭐️⭐️
NO SWIMMING ALLOWED - TURN THE SWTICH ON THE WALL ON and PUNK AC THERMOSTAT
OK, so I have not written a review in a long time but today I had to write one after I got totally disappointed in this property after staying here constantly every time I have to come to Disney, Hot Wheels, etc. for meetings and yes some fun. I left a DAY early so get settled in there for my son so he could swim. The ONLY REASON we left a day early was for swimming at the hotel. Well GUESS what was closed. Yup the pool was closed thanks to a guest that had a small accident in the pool before we got there. I know I can't totally blame the hotel as it was a guest that they can't control. I get that, but after spending the extra time and money to get there for him to swim and can't was a HUGE slap in the face. The other was some small stuff that everyone should know. First, the switch by the unusable thermostat is what you need to turn on to use the lights next to the bed. Why I have no idea. The other is as I said, the UNUSEABLE Thermostat mounted on the wall with no power to it. So, you walk in thinking it's not working like I did. The controls are on the unit itself. I was told it was a development/build issue that they could not use it. Well get rid of the damn thing instead of confusing the guests. Yes, I have stayed here plenty of times and you're thinking I should have known, well it has been since Dec. and last time I stay in the one room with a bunk bed for my son. I have never had a problem turning on the lights and AC. This was first thing after we got there and got him ready to swim. Then we got to the pool only to be told it was closed. You would think the front desk would automatically say something to ever guest checking that it was closed, which it already was when we arrived. That would be nice to know but I think we were not told because they knew we came early to let me son swim and I told them that at check in. WOW, amazing observation of the comments a guest made. The last thing was I had stayed here before and they checked me into an occupied room. That was huge because consider the actions the guest could take and blame me for stealing, etc. That was huge. They did supposedly award points, but I never saw them specific for that issue because it took a month to get them to post them. The idea of being a single dad, driving over 6 hours to LA and then get totally disappointed , confused, and upset was not what I needed as I just wanted him to be happy. I also asked them to call me when the pool was available. Still waiting for that phone call. I can pretty much bet it will be forgotten and I will have to check myself. It's got a great location, the staff is usually super nice , but the part of not being through with a guest was very obvious this time. Maybe it's time if I do get back to choose another location. The little stuff matters, oh and the damn swimming pool!
Great Hotel & Wonderful Kitchen Staff
Rooms were very clean, Pool area and workout room great. The breakfast was amazing. Lots of selections. The kitchen staff do a very good job keeping the various food choices available. Griselda was so sweet to get us a few slices of bacon even though bacon wasn't on the daily menu. We were so thankful for this. We will be staying at Hampton Inn Anaheim each time we come back to Disney.
Great hotel choice in Anaheim
My adult daughter and I stayed for 6 nights in April. We had a fabulous time and the hotel was perfect for us. Here are some of the highlights: PROS - the hotel is quite new so all areas are clean and modern. - You could check in with the Hilton app and even select your room. We received an upgrade and there were several rooms to choose from. - We selected a room on the top floor (5) down the hall and found it to be quiet. It faced Katella but we did not find it noisy. - Great WIFI that worked in all areas of the hotel including the pool. - Good hotel breakfast. There was quite a bit of choice, the team kept it well stocked and clean. There was also lots of seating available including outdoor options. - AMAZING pool area. It was large and clean with lots of lounge seating available - Friendly helpful staff - Complimentary daily housekeeping. You just need to call the front desk to request. - Great location. A decent walk to the Toy Story lot buses to get to Disneyland but also lots of good restaurants close by. CONS I was charged for parking even though I didn’t use it. The front desk person did try to remove each day at checkout but a couple were missed. I called the hotel and they were easily refunded. It does make a small difference with foreign exchange fees. Not a big deal. We would DEFINITELY recommend this hotel to those travelling to Anaheim. Good value for money paid.
Fun Stay in Anaheim
I like staying at Hampton Inns when I travel. There is always a level of comfort and reliable service. The Hampton Inn & Suites Anaheim Resort was very nice. It really did feel more like a resort than a hotel. The breakfasts were very good. I stay at a lot of Hampton Inns and this hotel had the best breakfast. Only negative was hallway noise. I get it that kids are excited and they are going to run in the halls.