Discover the beat, colors and flavors of Mexico in a truly spectacular setting. Hacienda Encantada Resort & Residences is perched atop a scenic point overlooking the Sea of Cortez and the famous Land's End of the Baja Peninsula. You won't find a more majestic location.

This property has something for everyone including a water playground for kids, swimming pools, open air Jacuzzis, a first-class holistic spa with workout facilities, a meditation area and a Temazcal steam bath.


Resort Details


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Hotel Advisories

Advisory Minimum Check-in Age Rules: During the Spring Break season (March/April), the hotel's minimum check-in age is 25 years old. During all other months, the minimum check-in age is 21 years old.
Advisory The state of Quintana Roo will be charging a sanitation tax of $2.15 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 10:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: Minimum age to make a reservation or to check-in is 21 years old during the year, and 25 years old during Spring Break

season (March and April). A person of the minimum age requirement must be present at check-in and become a registered guest in the room.

Transfer Policy: A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:

Room taxes and service fees are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 7214 reviews
  • 5.0 star tripadvisor rating
    Breakfast at Las Marias

    Every morning From May 30th to June 1st, my cousin and I would have the buffet breakfast here. All the staff are just amazing, Alejandro was our most consistent/frequent server and he is just amazing!

    Jun 01, 2023
  • 3.0 star tripadvisor rating
    Beautiful resort with a confusing all-inclusive plan for newcomers

    The resort is beautiful. No real beach access, but still beautiful. It is spread out on a hillside so lots of walking, but staff is quick to offer rides on golf carts to guests. While the resort is beautiful, nothing is superb or extraordinary, hence the average score. We stayed in a Deluxe Suite with a garden patio (Rm 1360 of the El Encanto building). This particular room felt a bit neglected. We found old supplement pills in the toothbrush holder, the soap dispenser for the bathroom sink was open and empty, the bed sheets had rust ( i hope it was rust anyway...) stains, and bugs were smeared on the ceiling and walls. There is also a thin layer of dust on the patio floor that leaves feet feeling disgusting, and a significant gap in the door. All things we decided to ignore and move past and just enjoy our stay. All of the hotel staff (check-in, bellmen, restaurant, bar, etc.) were wonderful. A few to point out were Ramon at Barolo who made our anniversary extra special, Jose at the pool bar near the Encanto building, and Alejandro at Los Riscos. The provided shuttle that takes guests to the sister property at the Cabo San Lucas marina was very convenient and we took advantage of it multiple times. We booked the regular all inclusive package for the first 2 days and then upgraded to the premium package for our last 2 days (we really wanted the Lobster and Tamahawk!). We were very confused on the first day about what was included in the regular vs premium all inclusive because it was not explained clearly to us and all of the menus list prices. Luckily trusting the staff worked out and we did not incur any additional unforeseen charges. Our only real issue came from the "timeshare" presentation. It was advertised as a "welcome breakfast" by Marcella, which would lead to discounted activities and a $200 resort credit. Sounded pretty good at the time. Not until the next morning did we realize what we had gotten ourselves into. Our 90 minute presentation turned into a 150 minute presentation, and while we enjoyed seeing the property (the Residences are a dream), we also knew we were not in the market to make any sort of purchase. We thoroughly enjoyed our tour by Lorena (aka Marta Lorena) and really connected with her, but in the end we had to turn down multiple offers to become owners. Once our tour was finished and we were escorted back to the hotel lobby we were again approach by 2 more agents trying to sell us on something. Our normal easy going demeanor now quickly changed to being irritated and annoyed. Finally we were escorted to the activities center to pick up our $200 resort credit certificate and book activities. We chose to book a sunset sailing to the arch with PezGato. The brochures all over the hotel listed the time as 5pm-7pm, which was perfect because we had reservations for dinner (saved the lobster and tomahawk for our final dinner) at 8pm. After we paid for the activity, the booking agent (Alma) wrote down that we are to meet at the PezGato office at 5:30pm. This seemed odd considering the advertised time was 5pm-7pm. I figured it was mistake, but didn't speak up. Big mistake. We showed up at the PezGato office at 4:30pm for our 5pm sailing and were told the trip is actually 6pm-8pm. This clearly wouldn't work with our lobster and tomahawk timeline and we asked for a refund, which PezGato was unwilling to give because it was the hotel who had advertised the wrong time. Understandable. Once we returned to the hotel we immediately tried to speak with someone about this, but of course all responsible parties had already gone home for the day and we were told to speak to someone the next morning at 8am. Which we did, and in the end we did not receive our money back because it was "our problem," as Gustavo (self proclaimed manager of something related to the "timeshare" department) so kindly pointed out. So after spending multiple thousands of dollars at the hotel, not willing to refund us $70 leaves a bad taste in my mouth. Oh, and the lobster was mediocre. We didn't end up getting the tomahawk because it was a 2 person minimum and only one us wanted it, but the filet that came with the lobster was great.

    May 31, 2023
  • 5.0 star tripadvisor rating
    Excellent breakfast service

    We had excellent services from Estell at our many breakfast meals. We also had wonderful service by Angel and Arizmendinu. The breakfast buffet is great and you can order an omelette the way you like it

    May 31, 2023
  • 5.0 star tripadvisor rating
    Worth stong consideration Hacienda Encantanda

    Super beautiful lResort.. Amazingly friendly people and staff. Eder at the front desk was fantastic to deal with. The food at each restaurant was unique and flavorful. The views are really special here. This may be our most favorite stay in Los Cabos yet.

    May 31, 2023
  • 5.0 star tripadvisor rating
    Entertainment Team

    Ariel and the Entertainment team were beyond amazing! My friends and I had such a great time participating in water volleyball, water aerobics, trivia, and so much more. They made our trip all the more fun!

    May 31, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319