Resort Details
- Beach ClubCome enjoy a refreshing drink while lying on a beach chair or sitting in the palapas as you admire the beach of Puerto Vallarta and Bandera’s Bay. Showers and bathrooms are available as well as snacks.
- Cascada BarRight next to La Troje Restaurant is Cascada Bar. It provides service around the pool and it’s also the place to enjoy our nightly entertainment. Root for your favorite sports team or relax to ambient music on the satellite TV.
- La TrojeWith its breathtaking view, La Troje Restaurant is the perfect place to have a snack at noon or late at night, whether you are enjoying the sun or relaxing in the evening. This is the ideal spot to unwind with its lovely palm shelter and prime location just in front of the pool.
- Los Portales (Main Buffet Restaurant)Los Portales Restaurant is beautifully decorated with a contemporary Mexican Style. From its wide terrace overlooking the gorgeous gardens and pool area, you will breath the authentic essence of a Mexican Hacienda while tasting the flavors of our regional or international cuisine.
- Sabores de Mexico
This specialty restaurant features a charming atmosphere with an elegant Mexican décor. Enjoy the authentic Mexican flavor of our exquisite dishes from different regions of the country. Or let us tempt you with our delicious international cuisine. The menu alternates between a Mexican à la carte menu and Internacional Signature selection each day.
A previous reservation is required with our concierge.
- 24-hour front desk
- Babysitting†
- Banquet facilities†
- Bell staff/porter
- Boutiques/stores†
- Car Rental Services†
- Children programs
- Cocktail lounge
- Dry cleaning†
- Gift/News stand
- 24-hour front desk
- Babysitting†
- Banquet facilities†
- Bell staff/porter
- Boutiques/stores†
- Car Rental Services†
- Children programs
- Cocktail lounge
- Dry cleaning†
- Gift/News stand
- Jacuzzi
- Laundry/Valet service†
- Lounges/bars†
- Luggage service
- Multilingual staff
- Restaurant
- Safe deposit box
- Spa†
- Tour/sightseeing desk†
- Wireless internet connection in public areas
- Meeting/Board Rooms†
† Fees may apply
- Pool
- Spa †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6000 reviews
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Feb 13, 2026Hacienda Buenaventura, great value and location
Great service, Alfredo was very attentive and the food was top notch .The atmosphere of the restaurant was charming and intimate. The rest of our vacation here has been wonderful. The staff are friendly and attentive
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Feb 06, 2026
The whole package!
The location is good. Close to the marina and close to the airport. A short taxi ride to the malecon. Can hear a few sirens here and there when sitting around the pool area because you are in a busy area and hospitals are nearby. The hotel itself is older, but feels very much authentic Mexican. Our room was cleaned daily, and shower was great! Only one pool, not super kid friendly but a nice pool with a nearby bar that serves great snacks during the day. They were very accommodating to my wife’s food, allergies and always had options available. They were even willing to cook something custom in the kitchen if necessary. We had dinner at the à la carte one evening and our hostess Monserrath and server Alfredo were fantastic! Overall, a great experience and look forward to our next trip down.
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Feb 03, 2026Good value
Great location and staff. Clean. Ok buffet. Short walk to the beach. Easy uber or bus rode to other zones. Safe neighbourhood
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Feb 02, 2026
Small but beautiful attention to detail. Food is great, service is excellent. Very clean and safe!
Very charming resort. Food is good. A la Carter is delicious, hostess Gabriela is lovely and accommodating. Service by Alfredo was professional, friendly and attentive. Highly recommend!
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Jan 28, 2026
Delicious dinner excellent service a wonderful evening ❤️
We had a delicious dinner at Restaudante Sabores Our server Alfredo Bobodilla was excellent, as was the hostess Gabriela , both so friendly we are going to go again tomorrow 😊
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.