Resort Details
- Beach ClubCome enjoy a refreshing drink while lying on a beach chair or sitting in the palapas as you admire the beach of Puerto Vallarta and Bandera’s Bay. Showers and bathrooms are available as well as snacks.
- Cascada BarRight next to La Troje Restaurant is Cascada Bar. It provides service around the pool and it’s also the place to enjoy our nightly entertainment. Root for your favorite sports team or relax to ambient music on the satellite TV.
- La TrojeWith its breathtaking view, La Troje Restaurant is the perfect place to have a snack at noon or late at night, whether you are enjoying the sun or relaxing in the evening. This is the ideal spot to unwind with its lovely palm shelter and prime location just in front of the pool.
- Los Portales (Main Buffet Restaurant)Los Portales Restaurant is beautifully decorated with a contemporary Mexican Style. From its wide terrace overlooking the gorgeous gardens and pool area, you will breath the authentic essence of a Mexican Hacienda while tasting the flavors of our regional or international cuisine.
- Sabores de Mexico
This specialty restaurant features a charming atmosphere with an elegant Mexican décor. Enjoy the authentic Mexican flavor of our exquisite dishes from different regions of the country. Or let us tempt you with our delicious international cuisine. The menu alternates between a Mexican à la carte menu and Internacional Signature selection each day.
A previous reservation is required with our concierge.
- 24-hour front desk
- Babysitting†
- Banquet facilities†
- Bell staff/porter
- Boutiques/stores†
- Car Rental Services†
- Children programs
- Cocktail lounge
- Dry cleaning†
- Gift/News stand
- 24-hour front desk
- Babysitting†
- Banquet facilities†
- Bell staff/porter
- Boutiques/stores†
- Car Rental Services†
- Children programs
- Cocktail lounge
- Dry cleaning†
- Gift/News stand
- Jacuzzi
- Laundry/Valet service†
- Lounges/bars†
- Luggage service
- Multilingual staff
- Restaurant
- Safe deposit box
- Spa†
- Tour/sightseeing desk†
- Wireless internet connection in public areas
- Meeting/Board Rooms†
† Fees may apply
- Pool
- Spa †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5957 reviews
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Dec 13, 2025Great choice in Puerto Vallarta
Excellent choice for travel to Puerto Vallarta, staff was really friendly, food was awesome. Beach area, not great looking! There is no gym unfortunately.
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Dec 10, 2025
Our Hacienda away from home.
This is our 8 time I'm Hacienda Buenaventura, we love the location, the entertainment and the friendliness of all the staff members. It's clean, quaint and very easy coming from the airport. I just wish that since we are past guest the management would offer special perks like additional discount for our lotalty.
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Dec 09, 2025Rip off!!
2 stars not 4. False advertising no weight room no games room Sub par food, recycled from Meal to meal Pool filthy, gross Beach not accessible Had to pay extra to have a room with no mould and wifi Safe , shower and AC not working Worst vacation ever
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Dec 09, 2025Friendly and money saving
Lovely grounds and free flowing drinks have fun and relaxed here. Vendors at beach every 2 minutes though so not as relaxing as it could have been there. Sales pitch to upgrade to a membership was annoying and we never got the free city tour we were promised for attending
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Dec 04, 2025
Love this place. Second time here !!
The location is very close to the airport which is great. The atmosphere is Amazing and definitely has that authentic Mexican boutique hotel feel to it. The rooms are great. We had a superior room bottom floor. Could Go out the deck to the pool Bar for food and drinks. The Mexican restaurant is a must but you have to reserve. The Hostess: Monserrat’s Rongel And Mesero; Alfredo Bobodilla were amazing the service was exceptional!! A must here. Food was good. Plated meals and tasted great. A +++
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.