Resort Details
- Beach ClubCome enjoy a refreshing drink while lying on a beach chair or sitting in the palapas as you admire the beach of Puerto Vallarta and Bandera’s Bay. Showers and bathrooms are available as well as snacks.
- Cascada BarRight next to La Troje Restaurant is Cascada Bar. It provides service around the pool and it’s also the place to enjoy our nightly entertainment. Root for your favorite sports team or relax to ambient music on the satellite TV.
- La TrojeWith its breathtaking view, La Troje Restaurant is the perfect place to have a snack at noon or late at night, whether you are enjoying the sun or relaxing in the evening. This is the ideal spot to unwind with its lovely palm shelter and prime location just in front of the pool.
- Los Portales (Main Buffet Restaurant)Los Portales Restaurant is beautifully decorated with a contemporary Mexican Style. From its wide terrace overlooking the gorgeous gardens and pool area, you will breath the authentic essence of a Mexican Hacienda while tasting the flavors of our regional or international cuisine.
- Sabores de Mexico
This specialty restaurant features a charming atmosphere with an elegant Mexican décor. Enjoy the authentic Mexican flavor of our exquisite dishes from different regions of the country. Or let us tempt you with our delicious international cuisine. The menu alternates between a Mexican à la carte menu and Internacional Signature selection each day.
A previous reservation is required with our concierge.
- 24-hour front desk
- Babysitting†
- Banquet facilities†
- Bell staff/porter
- Boutiques/stores†
- Car Rental Services†
- Children programs
- Cocktail lounge
- Dry cleaning†
- Gift/News stand
- 24-hour front desk
- Babysitting†
- Banquet facilities†
- Bell staff/porter
- Boutiques/stores†
- Car Rental Services†
- Children programs
- Cocktail lounge
- Dry cleaning†
- Gift/News stand
- Jacuzzi
- Laundry/Valet service†
- Lounges/bars†
- Luggage service
- Multilingual staff
- Restaurant
- Safe deposit box
- Spa†
- Tour/sightseeing desk†
- Wireless internet connection in public areas
- Meeting/Board Rooms†
† Fees may apply
- Pool
- Spa †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5964 reviews
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Dec 23, 2025Charming, Family-Friendly Stay with Great Service and Tasty Food
We (my wife, our toddler, and I) stayed at Hacienda Buenaventura for 7 days recently, and overall it was a very pleasant experience. Traveling to Mexico with a toddler and a vegetarian diet, I was initially a bit concerned that food options might be limited or that things could be inconvenient. Thankfully, we did not face any issues during our stay. While the buffet options are not extensive, the food that is available is well-prepared and genuinely tasty. There was always something we could enjoy without stress. While I enjoyed sipping my margheritas, kid loved the plentiful juice options and variety of breakfast options. We especially loved spending time by the pool and at the beach — both were relaxing and family-friendly, making it easy to keep our toddler happy. The atmosphere of the resort is calm and laid-back, which worked perfectly for us. Another big plus for us was warm water in showers; pool was room temperature. The service deserves a special mention. The staff are friendly, respectful, and very accommodating. Whether it was at the buffet, front desk, room service, bar, or around the resort, everyone made us feel welcome and comfortable throughout our stay. Few things to highlight - 1) This area is away from the Malecon, Romantic Zone and it's beaches. It still is beautiful neighbourhood and uber connectivity to Malecon is cheap and quick. 2) Staying with diet restrictions here might get bit tricky. Ask the resort in advance with your needs; they are really responsive. 3) Wifi is sketchy. We didn't needed it a lot during our trip, but just in case you need a fast wifi, you'd have to sit somewhere around the ground floor near the reception. Overall, Hacienda Buenaventura exceeded our expectations for a small, charming all-inclusive. We would happily stay here again in a heartbeat, especially as a family with young children.
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Dec 18, 2025
We had an awesome and unforgettable time at Hacienda Buenaventura!
We had an awesome time at Hacienda! Our rooms were clean. The staff was very friendly, polite and helpful. The restaurant area was always clean and well stocked with a good variety of food .The shows in the bar area were entertaining! Carlos Quintero is an amazing staff member who made our experience even better !
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Dec 17, 2025
5 star Mexican service and Charm
I absolutely loved this hotel,my new favorite,I went solo for 3 weeks,was not sure about my room,miss Laura transfered me to a beautiful room,king size bed satin comforter,top of the line silent air conditioning,nice TV with cable movie channels and plenty of English stations.super balcony overlooking beautiful garden and nice warm pool.it All staff was 5 star attentive,at pool shout out to Neeamis,Carlos and Eric,who went out of there way to serve us like kings,they delivered even to my balcony my super Smash Burger and fries made by Chino at the grill. Best service anywhere !!! And the beautiful beach,drinks and snacks and amazing service again with super sweet shuttle driver but was so close I just walked.I especially loved the old charm of hotel and dinning room with soft romantic music and the lovely Mexican Fiesta on Saturday night accompanied by super Mexican signer,was really dreamy. The buffet was great with the order by the app eggs of your choice and many themed dinners,all in all something to please everyone,Can't wait to go back !!!
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Dec 14, 2025Good value
First time doing all inclusive and we chose Hacienda Buenaventura. Since were a family of 4, I got the least expensive package(others $400 more) and spend our savings of $1600 to do different activities.
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Dec 13, 2025
Great choice in Puerto Vallarta
Excellent choice for travel to Puerto Vallarta, staff was really friendly, food was awesome. Beach area, not great looking! There is no gym unfortunately.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.