General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating2824 reviews
Lovely Hotel just outside the centre
Great hotel with the biggest bed I have ever seen in a hotel! Good breakfast to start the day. Its a little outside the main downtown area but it was only 10 euros to get into the centre so that was great and suited us. We stayed for 4 nights on a city break. Top tip - the queue for the Sistine Chapel is ridiculously long. Save yourself hours and just look at it online. You'll have more time to see other things! Really friendly reception staff who helped us plan our itinerary
Roma Oct 23
We arrived home to Ireland last night after 4 nights at H10 Roma Citta. From the moment we arrived (very tired after an early flight) we were greeted with a lovely welcome.Our room was ready 4 hrs early, we dropped the bags ,headed up to the rooftop pool and had a chill before exploring the city.. Room fab..all you need The most comfortable beds, crisp linen, fluffy towels, all the toilettes you may require ,great a/c and complimentary water. Breakfast great ...Fresh breads, lots of fruits, cakes, crossiants, the usual hot food,yogurts. Self serve coffee ete.If you want a cappuccino, latte a waiting staff with get you one also...Nice touch. We found Staff, happy and friendly, always on hand to advise best way to book tours, taxis ,use of public transport. Will definitely return. Thank you H10 Roma Citta.. Tip..We stayed in room 313 and found it was very handy to use stairs up and down to pool ,reception.
Four star - HOW?
We have just returned from our Rome city break. I booked this in July. I was a little taken aback by the price when I booked, but as it was a four star hotel and it was such a special occasion, I thought 'why not'. The H10 Hotel is not in any measure a FOUR star establishment. It is in fact a Holiday Inn Express / Premier Inn level hotel - great for budget business travel - but not for a luxury weekend (which the price and images suggested). It may satisfy somebody who wishes to stay on the outskirts of the Eternal City and work-out in their rather splendid gym (a very select group, methinks). The room was basic, the breakfast was basic, the level of service offered by a very stressed group of employees was also basic. The hotel was at maximum capacity and could not function. I noted that employees were clearing tables at breakfast and wiping them down with dry microfibre cloths and not using any cleaning products. The bar was over-priced and the staff incredibly rude and inefficient. Way over-priced and too remote.
A good base for a city break
Nice hotel, clean, comfortable, informative staff etc Pool area ok; no sunbeds, just deck chairs which might pose a problem for those with mobility issues or those who struggle to sit down or get up from low seats. Breakfast good, hot dog sausages instead of actual sausages for the cooked b’fast lol, fried eggs, boiled eggs, scrambled eggs available daily along with bread, toast, pastries, fruit etc. One disappointing thing though, we were flatly refused food at the pool, (even though others were being brought food from the restaurant by the waiting staff at that time), as we were told no food or plates or glasses allowed in the pool area. Not sure why we were singled out. Nonetheless we bought a pizza from the local bakery and ate that instead. Much cheaper anyway. I’d recommend this hotel for a short city break, not really any longer, it is a pain having to commute in and out of the city on public transport but at €1.50 each way, you can’t really complain. Be aware, the buses get extremely busy, to the point that occasionally you won’t be able to get on and will have to wait for the next or even the next depending on time of day. Train station about 15-20 min walk, pretty easy to navigate, use this if going to Vatican City as it takes you to that part of the city a lot quicker than bus and walking will do.
Great hotel , good public transport to the centre
Great hotel , Good connection to centre via public transport ( bus 170) or bus 766 and 170 to Train station ( or I can walk 1( min ) and then it’s 1 stop away from San Pietro station to visit Vatican . U can walk 20 min to san paulo basilica . Great breakfast, staff , great cocktails by Mark by the pool ( pool small and busy but it’s. Ok ) . Taxi fixed price 50 euro . All modern , comfortable. Small shop on the way to bus stop and bistro pizza place . Bus stop 5 min walking . Remember St Peter basilica shuts Wednesdays mornings as its Pope s audience. Opens back about 1 pm .