H10 Roma Citta

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2908 reviews

• 

  Modern clean lovely hotel room

  Could not fault the hotel room. Modern, comfortable & spacious. The bed was huge lots of storage and a big bathroom. The breakfast was included in our package that we booked through jet2, it was fine my husband wasn’t too impressed but I thought it was fine something for everyone and we only wanted it for a quick something before exploring anyway! The hotel provides a taxi service for €12 to Rome centre but it is to a specific place and you have to come back from a specific place - we didn’t realise this until our 4th taxi journey! The rooftop pool was closed during our stay which was really disappointing as it would have been the perfect place to relax, it was warm enough to be in too so I hope they review this. My only criticism was it is just a bit far away from anything and was a good 30 min walk into Trastevere…. Which we thought it we were staying in! However it did mean we explored lots of lovely places on route!

  Nov 14, 2025
• 

  Rome stay

  Great location and in walking distance to local eatry, grocery store. The staff was very friendly. Continental breakfast served was good

  Oct 20, 2025
• 

  Pleasant enough but could be so much better.

  While 3 stars out of 5 might be viewed as unfair, especially in view of some of the higher ratings on here, I found too many negatives that prevents me from giving a higher score. Reception staff were a little slow. I suspect that one of them was new as had to ask for help from a more experienced staff member on many occasions. Otherwise, friendly and helpful. The subsidised €12 taxi voucher is OK as long as you show it to the driver on entry as it is for a fixed destination near the Colosseum. You can't ask for a different destination, however close to the Colosseum and expect the driver to take the voucher as part payment. We ended paying €24 for one journey as would not accept the voucher. Luckily, we were able to use it for another journey the next day. Uber Cabs are OK although they are sometimes difficult to book via the app. They seem to be reluctant to pick up from certain locations such as the area near the Spanish steps. It is often easier to flag down a local taxi as long as their light is on. They charge according to the meter and generally good value. Our room was very clean, spacious and comfortable albeit some might find the bed a little too firm. No kettle but the mini fridge was handy for keeping some affordable beer purchased from near by convenience stores of which there are a few. There are also plenty of bars and pizzerias in the neighbourhood. Do make the effort to visit Trastevera and Borgo regions. Buses, metro and trams are easy to navigate with Google Maps and extremely cheap using Tap and Go. You'll need a contactless method of payment for each member of your group. Can't tap twice with the same card to pay for someone else. The area around the hotel is very residential and can give the impression of being rough. We didn't experience any antisocial behaviour and found the locals reasonably friendly. The hotel bar was a little disappointing. A tad expensive at €8 for a 40cl beer. They ran out of beer at one point and also glasses. Call me a traditionalist but I would expect an €8 beer to be served in a glass. The pool bar was only staffed on the first day of our stay with a 33cl bottle of beer costing €7 or €8. Again, a little steep, even for a hotel. I am grateful for any European hotel that makes an effort to deliver a hot breakfast. However, if you're going to do so, at least serve it as described; hot! As far as I could tell, the "hot" breakfast items come out of the kitchen luke warm at best and then presented on worktops with no hotplate or hot lamps. My advice would be to stick with the continental breakfast which is adequate and certainly better than cold eggs and bacon. The toasters also take forever to brown the bread. I could feel myself aging while waiting for my toast, which incidentally was the only truly hot part of my "hot" breakfast. 🫤 We didn't try any other meals at the hotel. To end on a positive note, the house keeping staff are amazing and a credit to the hotel. Always with a friendly buongiorno! 😊

  Sep 27, 2025
• 

  Too far away from transport options and Rome centre.

  Too far from the centre, not close enough to train station (15 minute walk) and 40 minute walk to Trastevere centre. Typical H10 hotel rooms, good size although why they gave us a disabled room next to noisy lifts (room 347) I have no idea (luckily we always take ear plugs). Hotel staff were great, hotel offers a 12 euro voucher for taxi to Rome centre although in our experience it only saved us 2 euros at the most. Breakfast was ok, the hot food was not kept in or on a hot counter so went cold!!! Pool area on roof was good but had to go to reception for a drink due to IT issues.

  Sep 14, 2025
• 

  Bed and Breakfast Hotel Stay

  Just came home from my first holiday abroad and stopped at the Hotel Roma Citta. The hotel was lovely, very clean and all staff were pleasant and helpful. Breakfast had multiple choices every morning, they also offer taxi vouchers which was extremely helpful as the centre of Rome is a bit of a walk away. We really enjoyed our stay and would definitely come back again if visiting Rome. :)

  Sep 12, 2025