Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2884 reviews
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Mar 09, 2025Great staff but awful food
Amazing hotel but don’t pay for the breakfast as it’s awful, it spoilt our holiday as cold food that should have been hot as no hot plates , bacon was either burned or uncooked, eggs made us ill all day , fruit was all dried up simply not worth having , staff are absolutely wonderful so it such a shame that the food let it down , I have been to several H10 hotels in different countries and they were great , this certainly needs looked into , as a lot of the food was inedible,
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Jan 27, 2025Good hotel
This is the second stay at this hotel. We signed upto the h10 club which saved us some money and got us free welcome drinks in the hotel bar which was nice. Rooms are clean and comfortable. We didn't have the breakfast on this occasion as eating local is more what we prefer to do. Plenty of local cafes, bars and restaurants within walking distance. Its abit far out from Rome but taxis, and trains are cheap enough
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Dec 29, 2024Very Good Rome Hotel!
This review covers a number of visits to the H10 Rome Citta in late 2023 and H1 2024, on business. The hotel is lovely - staff very warm and welcoming and service is very good. The restaurant services really good food, sufficiently good that for the most part my colleagues and I stayed in for the evening meals rather than venturing out. Breakfast offers a good buffet though there was some inconsistency with the availability of key items such as yoghurts. Breakfast room can get very busy when Coach Parties are setting off early morning. The 'standard rooms' are OK, but for me it was worth upgrading to get a Beverage Tray. The rooftop terrace has pool, was not open (season) during my time (nor was the rooftop bar) but there were some sy=unny weekends during my trips which allowed some sunbathing! I would definitely choose this hotel again.
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Dec 13, 2024Awful service do not eat at restaurant
Restaurant is understaffed. Only one person available to work. It took over 1 hour for meal to arrive (perhaps due to kids party downstairs). Awful service. When I complained shoulders were shrugged. In London this would be 1 out of 10. Reception staff are good but do not eat here. It is a very bad experience.
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Oct 26, 2024
Nice hotel
Checked out yesterday, after spending 4 nights. We took the train from the airport to Trastevere (€8), then walked the 10 minutes to the hotel. Check-in took 20 minutes, despite us being the only ones there.! Tourist tax is €7.50 pppn. The room was nice. Lots of storage, hairdryer, minibar, toiletries. I saw posters about the taxis to the centre for €12. We took the train from Trastevere to Termini (city centre) every day, it costs €1! The neighbourhood is fine, a lot cheaper than central Rome. Some great shops/ restaurants nearby. Hotel bar is quite expensive, we would've used it more if it was cheaper. * Someone had their phone stolen on our train to the airport, it was very, very busy & perfect for pickpockets. Thief was a small man with a cross body bag. He got off 1 stop after getting on, probably rides these busy trains all day*