LocationRiviera Nayarit - Beach
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating4129 reviews
Goregous views, endless food and drinks, but the spotlight is certainly on the incredible staff. Especially Carlos with the boogie boards! I would drink in their pool every day of the week given the option.
first class resort and staff
We had stayed at 5 other all inclusive resort properties in Nuevo Nayarit and never found one fully to our liking . A Doctor friend from home who stays at GV when on holidays suggested 4-5 years ago we try GV . Grand Velas has been our home on holidays ever since . It has the right mix for us of a large beautiful and impeccably maintained property....quiet around the pool(s) where you can really relax , spacious suites, great restaurants and friendly and attentive staff . The resort benefits from a great location on Banderas Bay for sun , surf ,walks on a pristine beach and out of this world sunsets.
Our absolute DREAM wedding and honeymoon
My husband and I got married in January 2023 at Grand Velas and it was beyond everything we could have ever dreamed of. Every single one of our guests was taken care of like family and immediately felt at home. Mario, Alberto, and Maria were there for us at all hours of the day with unbelievable service. It didn't matter what you wanted/needed, they always made it happen and with a smile on their face. Some of my family/friends' favorite memories were made on the sand volleyball court with Everett, who remembered who I was immediately even though it has been 5+ years since my last visit, what other resort do you get that kind of family atmosphere? Lastly, our wedding day and every wedding activity was simply perfect. Leticia was our wedding planner and had been there with us through COVID, a wedding date change, and everything else imaginable. I felt as if planning a destination wedding in another country was an absolute breeze thanks to her. From day 1, my husband and I felt so cared for that we knew there was no other place we could spend the most important day of our lives. Isn't it a fantastic feeling when saying goodbye to new friends/staff you just met feels so difficult when you have to go home? I guess it makes it that much more exciting to return to our family again so soon!!! If you get married at Grand Velas, you don't just have a wedding, you have a memory that lasts a lifetime. However, you also gain friendships and family that are forever. We're already counting down the days until we go back!
Magical, 6 star experience in every aspect! Returning soon!
We returned yet again to Grand Velas. As we traveled, we wondered how it could ever compare to previous trips there or could it be better. Well our expectations of a 5 star experience was exceeded to 6 star, again just an astonishing vacation. The bellmen whisked our car away, valet of course. The check in process is like returning home to a friends. It is all done in a comfortable open air lobby, with a welcoming, head and shoulder, massage and an awaiting personal concierge and bell men. Add a cool wet, scented wash cloth and a welcoming drink and you know the magic is about to happen. I can feel it happening as we walk to our room following our bellman and luggage. The magic truly does begin at Grand Velas. I wonder why we do not return more often?. We are escorted to our lovely room 635, a Deluxe Parlor suite with an absolutely amazing view overlooking the meticulously manicured grounds, the 3 tiered infinity pool, right onto the Pacific Ocean. Our room is a one bedroom with 2 bathrooms and a living area and dining area and a balcony with that fabulous view. There is a cozy feel to the rooms. They have everything you could need, plush towels, lighted make up mirrors, shampoo, body wash, conditioner, soap, body lotion, an iron ironing board, a scale, slippers and a plush robe to use. Toothbrush, toothpaste, shaving cream, shower caps, you name it, it is there. Yes they have laundry service for a fee. We unpack and savor the view and the cozy pampering feel of our room. We have an expresso type coffee maker, 2 large screen televisions, a mini bar stocked with water, soda, juices, beer and creamers, even a daily Snickers bar. There is a snack basket with all kinds of junk food and healthy treats as well and a daily bottle of wine and tequila to boot. Our personal concierge ( Jose aka Chepe) is ever available for whatever we may need. He made all our dinner reservations and changes we requested. Handled any special requests we had and just made our trip even better if you can imagine. The concierge service can begin even before arrival with a quick email, which I did and everything was handled to the letter. The grounds are impeccable, a delight to look at. The pools so inviting and lots and lots of lounge chairs and umbrellas along with wait staff. You are never in need of a drink or food while at the pool. Towels and sunblock are also available there, with no towel cards required. Being by the pool, waited on for your every whim is like royalty pampering. The whole experience here at Grand Velas was a mission in being pampered like royalty. The gym is well equipped and large, the spa is amazing though I did not seem to find the time to enjoy it this trip. The boutique is always a treat to see what is new and trendy. The Koi lounge at night is lots of fun as is the nightly music played on the outdoor covered terrace. There are daily shows for the guests focused on the children and boy do they do a great job. Did I mention the all new renovated kids club?. Wow!! It even has parking spaces for carriages. The maid service is daily and they do go beyond what anyone could expect. They also come at night at your requested time to do a turn down service, such a lovely touch. ( I might add one of the few places where my husband will allow anyone in our room at night, just a quirk he has, but here he goes all out as the staff does.) Everything is aimed at 100% perfection. It is almost awe inspiring to imagine how it can be so great, time after time. The culinary experience is beyond any expectation one could have with top shelf alcohol and quality of food that is beyond compare with a presentation and service to match. A buffet to knock your socks off, is at Azul, the oceanfront restaurant ( buffet or menu wait service). Who knew you could even find rack of lamb on a buffet to give an example. Then there is a French restaurant, Piaf, Asian, Sen Lin, Italian, Lucca and of course the country's symbolic Gourmet Mexican Restaurant Frida. Each one is an experience of culinary delight. The service, the presentation, the preparation, presentation and quality of food and drink is over the top amazing. You can also have room service with a varied menu and well of course service to your lounger by the pool. We enjoyed such delights as Angus burgers, Beef filet, a huge variety of salads, rack of lamb, shrimp burritos, Short rib, Moles, Stuffed Chicken, escargot, various soups, Chatebriand, Dumplings, Roasted Duck, Khao Pad Thai, Ceviches, lamb filet, salmon, and a huge variety of desserts and specialty, handcrafted drinks to name just a few. The Mexican Restaurant, Frida has a vegetarian option ( all restaurants have a specialty menu) as well, Chiles en Nogada. It is a must try. Fabulous! No matter the request or circumstance the staff at Grand Velas can handle it with dedication and excellence. You can even feel the magic in everything they do. The only thing I could want for...would be get rid of the scale! A joke obviously. There is the gym and self control if you do not wish to be a glutton. If you desire a special, magical vacation in the Vallarta area on the Bay of Banderas, this is the place to go, without hesitation or doubt. You will be charmed and fascinated. I hope to return very soon. Maybe I should just book now!
Nicest resort we’ve ever stayed at!
This was our 8th RCI time share exchange in Mexico over the years and clearly our best. We’ve stayed at the other two Velas properties in PV so we already were expecting an exceptional experience - and the Grand Velas did not disappoint! From reception to check out we were treated so well by the friendly and responsive staff. The grounds were ablaze with bougainvillea and other well manicured tropical vegetation. The three tier infinity pool looking out over the Pacific was never crowded. Getting loungers there or on the beach was easy. We especially loved the size of the resort- everything well placed so never a long walk! Plenty of daily activities if you wanted that. We enjoyed a guided bike tour and kayak tour, paddle board and ping pong. One bedroom suite on 7th floor was spacious and AC worked great. Room service quick and efficient. Food and service were a step up from other resorts. Breakfast and lunch at Azul ( or pool) always delicious and served quickly. Plenty of choices. Liquor selection was top shelf as well. Four restaurants open for dinner offered gourmet food and many choices of appetizers, entrees, wines and dessert. The staff were all so friendly and wished we’d remembered more names! Some of the standouts were our concierge Luis, at the pool were Jose, Raul and Alejandro. Julio greeted us with a smile each morning at Azul and Steven and Carlos at Activities desk kept us entertained. All in all a lovely week in a gorgeous setting with engaging staff. We shall return!!