Hotel Promotions
First Kid Free.
One child age 12 and younger stays free in the room with two paying adults. 

Important Information: Second child pays full price. Surcharges will apply to kids 13 years and older. Group restrictions may apply.
Applicable Dates:
Booking Dates: 07 Nov 2024 to 23 Dec 2026
Travel Dates: 01 May 2025 to 14 Jul 2025;25 Aug 2025 to 23 Dec 2025;01 May 2026 to 14 Jul 2026;25 Aug 2026 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Unlimited Admission to AQUAGAMES.
Guests will receive unlimited water park admission to AQUAGAMES during scheduled operational hours during their stay.

• Swimming pool in the central area of the park.
• Buffet Restaurant.
• 10m hightower with 2 water tubes, 2 open toboggans,
   kamikaze and free fall twister.
• Aquaracer: 4 lane speed slides.
• Themed Caribbean Pirates children’s area (4-11yr olds) with 10
   children’s water slides and 4 splash barrels.
• Children’s area (4-11 yr olds) with water jets and sprinklers.
• Children’s swimming pool for 2-4 yr olds with animal statues
  and water sprinkler.

Important Information:  hotel may provide additional information at check-in.  Some restrictions may apply.
Applicable Dates:
Booking Dates: 02 Sep 2024 to 23 Dec 2026
Travel Dates: 02 Sep 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Welcome Gift .
Guests celebrating their honeymoon with us will receive the following:

• A basket of fruit, a bottle of sparkling wine in the room
• One wedding breakfast served in the room (reservation required) 

To receive this offer, just enter ""HONEYMOON"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in.  Guests must be married for a maximum of 2 months prior to arrival at resort. Offer subject to change at any time without prior notice. Other restrictions may also apply.

Applicable Dates:
Booking Dates: 27 Mar 2024 to 23 Dec 2027
Travel Dates: 27 Mar 2024 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The All Inclusive program includes the following amenities:


• Buffet meals (breakfast, lunch and dinner) with house wine by the glass 

• Unlimited à-la-carte themed dinners (reservations required + dress code applicable)

• 24hours snacks with water, soft drinks & beer

• Domestic  and selected international liquors & soft drinks (from 8 am to 1 am)

• Free pool towel service

• FREE unlimited entrance to the Aquagames Park, during scheduled operational hours

• Beach volleyball

• Billiard

• Paddle

• Multiple uses area: basketball, football, handball

• Gym

• Introductory diving lesson in the pool (Demo provided by Dive Centre)

• Pool aerobics

• Free entrance, national & selected international liquors & soft drinks at the Disco

• Room Service from 11:00 to 23:00

• Tea/ coffee making facilities

• Water, soft drinks and beer in the minibar, replenished daily

• Free Wi-Fi

• Bathrobe & slippers

• Safe (laptop size)

• Taxes and gratuities


Important Information: Restrictions and redemption information will be provided by the hotel at check-in. Inclusions are subject to change at any time without prior notice. Other restrictions may also apply.


Applicable Dates:
Booking Dates: 27 Mar 2024 to 23 Dec 2027
Travel Dates: 27 Mar 2024 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • BBQ
  • Bohio
    Quick snacks and light bite are available here throughout the day. 
  • Cinecitta
    The Italian dishes prepared here are absolutely mouth-watering. 

    *Themed Restaurants are subject to availability in different seatings times*.
  • El Rancho
    On-site Tex-Mex restaurant.

    *Themed Restaurants are subject to availability in different seatings times*.
  • Ikebana
    A unique, guest favorite, this on-site Japanese restaurant is highly recommended. Reservations required.

    *Themed Restaurants are subject to availability in different seatings times*.
  • La Gira Rodizio
    The resort's ever-popular rodizio restaurant. Reservations are required.

    *Themed Restaurants are subject to availability in different seatings times*.
  • Las Barcas
    Sumptuous Mediterranean offerings. 

    *Themed Restaurants are subject to availability in different seatings times*.
  • Le Relais Gourmand
    Exquisite French cooking that is guaranteed to impress. 
  • Macao
    A delicious buffet restaurant that has become a mainstay of the resort. 
  • Route 66
    An iconic, all-American diner.

    *Themed Restaurants are subject to availability in different seatings times*.
  • Saona
    A popular buffet restaurant.
  • Various Lounges/Bars
    - La Pergola
    - La Pirámide
    - El Rancho
    - La Yola
    - El Coralino
    - Uvero
    - Bohio
    - El Trago
    - Health Bar
    - Sports Bar Sirenis
    - Ice & Coffee Shop
    - Plaza
    - El Bonche
On-Site Amenities
  • Beauty shop/salon†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • COVID test onsite
  • Doctor on call,Offsite†
  • Elevators
  • Golf,Offsite†
  • Housekeeping - daily
  • Internet services
  • Beauty shop/salon†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • COVID test onsite
  • Doctor on call, Offsite†
  • Elevators
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Nightclub†
  • Pool
  • Restaurant
  • Room service - limited hours†
  • Shops and commercial services†
  • Spa†
  • Tour/sightseeing desk
  • Water sports†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's pool
    There are 2 children's pools on-site.
  • Children's program
    Kids Club and a variety of outdoor activities for children.
  • Hot tub †
    1 indoor hot tub  and 1 outdoor hot tub are on-site. 
  • Motorized Water Sports †
  • Nightclubs †
    Adults-only Disco nights. 
  • Non-Motorized Water Sports
    Canoe
    Windsurfing
    Snorkeling
  • Pool
    There are 2 pools on-site.
  • Spa †
  • Water activities

    The Aquagames Water Park features thrilling slides and a themed children's area.

Off-Site Recreation
  • Golf †
    A golf course is located within a mile of the property.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 15165 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    DO NOT GO HERE!!!! Not 5 Star, HORRRRIBLE

    DO NOT listen to these reviews on here, I am certain most of them are bought out. We came for a week vacation and and this is NOT a 5 star resort. First the food is HORRIBLE. Not just not good, its not edible. My daughter ate undercooked rice all week and I ate stale fries becaue we didnt know what else to eat. Ive been to resorts with food that wasnt great but at least it was edible. This was not just bad it was horrible. The beach food has birds eating off of it. There are flies everywhere. When we flew in the buffets were all closed so all we could eat for breakfast was pizza until lunch opened. It was absolutely horrible. I would never ever recommend anyone eat here. Second, the service is ridiculous. I am not one who needs to be served much but not once did I get a cup for coffee for breakfast at the buffet, and once I literally went and got a cup myself and got yelled at. Through every meal we never had anyone ask us for drinks so we were thirsty all the time. One time my husband came up to the counter and actually asked them for a coke because we were so thirsty. She grabbed a dirty cup that was used off the counter and poured in sprite and handed it to him all angry and said you have a server for this (but we never ever had anyone come to us) The beach is nice and beautiful, pools are nice. Hotels rooms are horrrrrribly moldy. Like horribly old and moldy. here me when I say I never ever ever leave bad reviews but this was so bad we were shocked. DO NOT GO

    Apr 15, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Need to think twice!!

    This was my first time at this resort, and we visited with friends. It was a really bad experience. Our friends’ room had a non-working AC. Initially, they were told no other rooms were available, but after insisting they wouldn’t accept a room without a working AC, they were finally given an upgraded room. However, they had to pay extra for it. Check-in took three hours. The hotel rooms are very dated, and the entire resort needs renovation—this is, at most, a two-star resort! The service is terrible; we were always waiting for something, like plates at the buffet, coffee, or water, and the common response was “one moment.” The reason is they don’t have enough servers for the number of guests. The food is average at best, but thankfully, we didn’t get sick. The only positive is the beach—plenty of empty chairs, no issues there. I think you can find a better option at this price point. My advice is to avoid this hotel.

    Apr 14, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    kids had many 1st time experiences

    The food was as expected from buffets the earlier you go in the better service you receive. we personal enjoyed the brazilian restaurant the most. we had children 11&13 they were never bored we attended basket ball court and the cycling. can’t comment on evening entertainment as was all in bed for 9 each night as busy enjoying the beach pools and day trips snorkling. We were happy with our room the fridge stocked up each day and bedding changed everyday. We are not too fussy over the wallpaper etc which in places was shabby but when cleaners had been in could smell the freshness of the products they’d used. The only reason wouldn’t rate a 5 was due to the conceige mithering for us to attend the vip breakfast which was just a sales ploy to get you to pay to move to vip. this isn’t just this hotel it’s a DR thing with talking to other people from different hotels some hotels don’t refer to it as VIP guests but preferred so should be happy we wasn’t classed as unpreffered at serina. after some trips we were to exhausted to even go buffet was he burger van was ideal for these days . The friendliest staff were at the pool buffet. we only went to the aqua park twice just as we’re too busy would i return yes

    Apr 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Family Trip

    Our group of 20 went Jan 2024. There were 8 adults and 12 teenagers aged 12 to 20. The weather was fantastic and we spent more time in the ocean than anywhere else. Three families were in 1 building and the other family was in a building along the path to our so we were pretty close together. I had a wonderful time. Yes there were little things that were not my favorite or annoying but not enough to ruin my trip. 1- buffet food is meh, we were sick of it by day 5. we tried as many a la cartes to change things up but even then. 2- I'm used to getting up early for chairs but this resort.... I am sure some are up at 5am. After day 2 we would come down at 9 am and there would be plenty by the ocean. By 2pm the pool chairs were starting to open up as the kids were napping. 3- pizza place was delicious, lines were crazy but worth it. 4- not close to anything 5- snack bar was great for evening snack and watching hockey we had a wonderful time, we recommend it to people. Would we go back, not too sure but it's not a never.

    Apr 14, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Rooms are old and Needs updatating.

    This is a huge Resort with lots of walking to get around. It is an older hotel that needs updating. The service is good but the beach chairs are very old and need changing. The food is just ok. Nothing great but you will find something to eat. the entertainment was good. There is some coral so you can snorkel near the beach. It was an ok experience but I would never rate this as 5 star hotel. It gets very busy with over 1000 rooms and lots of kids running around. I gues it's ok for families. I would not go back to this hotel. They have not kept up with dating this place.

    Apr 13, 2025
General Policy
  • Check In: 2:00 PM
  • Check Out: 10:00 AM
  • Minimum Check-In Age: 23
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This property does not allow Spring Breakers and/or student groups.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.



  • Pet Policy : Pets Not Allowed

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319