Resort Details
- Café Solé
Coffee house serving American coffee, cappuccino, espresso, flavored coffees and brewed teas along with a variety of fresh baked sweet rolls, fruits, baguettes, sandwiches, and ice cream.
- El Caribeno
Just in front of the ocean! Open for the family at lunch and dinner, presenting a la carte Caribbean cuisine. Serving guests 12 years and older.
- El Italiano
Italian cuisine with an a la carte menu. Serves dinner. Dress code required.
Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.
- El Mexicano
Mexican cuisine with an a la carte menu. Serves dinner.
Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.
- La VerandaOverlooking the main swimming pool and hotel gardens. Serves buffet-style breakfast, lunch, and dinner, with Mexican and International cuisine.
- Various Lounges/Bars- Bar Cruceros- Bikini Snack Bar
- Blue Marlin Snack Bar by the beach
- Chac Mool Lobby Bar
- Sports Bar
- Theater Bar (open only during the show)
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Car Rental Services†
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Car Rental Services†
- Children programs
- Children welcome
- Children's play area
- Coffee shop
- Complimentary wireless internet
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite†
- High speed internet access†
- Housekeeping - daily
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box†
- Sauna†
- Spa†
- Sundry/Convenience store†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Whirlpool
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- BeachThe Park Royal beachfront is nestled between two very classy deck and lounge areas and is accessible only through a walkway from the main hotel garden.
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKids Club offers a pool equipped with water slides and also offers a variety of activitites for the kids such as painting classes, movies, mini theater, different contests and games, handcrafts, etc.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †Deep sea fishing, glass bottom boats, wave runners, open water scuba diving.
- PoolThere are 3 pools on-site. The hotel offers three adult & family pools: The main pool is surrounded by beautiful gardens and palm trees, the infinity pool is overlooking the Caribbean Sea and has its own wet bar and the third pool also overlooks the ocean and offers a more relaxed and private atmosphere.
The hotel features also two Jacuzzis facing the ocean and one kids pool equipped with water slides, located inside the Kids Club. This property also has swim-up bars. - Sauna †
- Shopping †On-site access to the Royal Village Shopping Center
- Spa †
- Golf †A golf course is located within 5 miles of the property.
- On-site EntertainmentDifferent nightly shows will be performed at the state-of-the-art open-air theatre.
- Chankanaab Water and Ecoarchaeological Park
- Museo de la Isla de Cozumel and San Miguel Downtow
- San Gervasio Mayan Ruins
- Punta Sur Ecological Reserved
- Other Local AttractionsDowntown stores, local and ethnic bars, restaurants and shopping malls are located within walking distance or within short driving distance.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9380 reviews
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Dec 29, 2025Zero service, terrible food, hard PASS
My sister and I, and our three teenagers, have done all-inclusives together since our kids were small. This one is pretty bad. The location is terrible - it is right at the cruise ship doc and you just stare at huge cruise ships all day. There is zero service on the beach or at any of the pools. No one even comes around to pick up empty cups or dishes, so people just leave them around on top of trash cans. Our teenagers are so bored because there is nothing to do. No non-motorized water sports or anything like that. Small kids. - like five and under - seem to be having plenty of fun just splashing around in the water all day. There is no game room or pool table or anything. The food is the worst we’ve had in an all-inclusive. The snack bar is a frozen stack of hamburgers or hotdogs, or overcooked tortilla chips with really gross cheese. We have booked a couple of excursions since getting here, just for something to do. We are actually spending money to go to another beach club and have reasonable food and activities for a day. Boring and bad food, but the rooms are fine and clean enough. I looked at getting my money back and moving hotels, but I booked through Expedia and that isn’t possible. Unless this is your very first vacation and you will automatically be impressed, I would skip it, 100%.
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Dec 29, 2025
Find another option
I’m actually still here, sadly. But we’ve booked beach clubs and excursions so we don’t have to spend too much time on this property. I’ve stayed in many of these in this area over the last 20 years or so - this one is by far the worst. The accommodations are typical and my room is clean. The food is terrible- really terrible. Actually very little to do here. For Cozumel. the beach is subpar- likely because of all of the cruise ships right in front of the resort. They don’t have kayaks or paddle boards probably because there’s not really a place where you could engage in those types of water sports. I wouldn’t recommend it and I will not be back.
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Dec 26, 2025Such a fun staff team!
The Grand Park Royal experience is truly enhanced by the FUNtastic staff team. The activities like volleyball, cooking classes, cornhole, aqua-aerobics, auctions, and shows were so amazing. Special thanks to Edgar, Jazmin, and Juan for bringing the energy everyday and making such a great and lasting positive impression.
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Dec 25, 2025
Best staff at this resort
Edgar is the man! One of the snazziest guys around. The energy and greatness he brings to the resort games is the best. His kindness and attitude outside of the games was also amazing, hanging out, making jokes and just giving us an all around awesome experience. Thanks edgar, you da best!
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Dec 25, 2025
Fun, Lively, and Unforgettable Stay at Grand Park Royal Cozumel
Grand Park Royal Cozumel was an amazing stay—beautiful property, great atmosphere, and nonstop entertainment with fun demos like volleyball and ceviche that kept everyone engaged. The staff truly made the experience special. Edgar and Jazmin were amazing and brought so much energy to the resort.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed