These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Resort Details
- Barracuda BarIs the place where the bartenders always have something refreshing for you. Just relax and enjoy the sun while you delight in one of their famous cocktails during the day. Exclusive service for adults only.
- Cafe Sole
-Serves up American coffee, cappuccino, espresso, flavored coffees, ice creams and brewed teas along with a variety of fresh baked sweet rolls, fruits, baguettes and sandwiches.
-Located in the main lobby next to the front entrance. - Cocay Cafe
-Delicious international and Mexican buffet breakfast.
-Special themed buffet dinners during the week.
-Dress code mandatory: Beach dress casual & footwear required (no wet clothes allowed) Ladies in bathing suit, it must be under dress or cover up / Gentleman: No sleeveless shirts allowed. - Ekinox Bar & TerraceRooftop above the Mirador Restaurant where there's something for everyone. With outstanding sunset views of the Nichupté Lagoon, it's a stylish retreat and a chance to live it up when the sun goes down. Exclusive service for adults only.
- El Jardin / Taco Grill
-Located in front of the main pool, it serves burgers, nachos, hot dogs and more
-Enjoy a variety of tacos and drinks 100% Mexican from Sunday to Friday. - El Mirador
-Overlooks the lagoon, with views to the most beautiful sunsets in Cancun.
-Breakfast a la carte.
-À la carte restaurant specializing in Italian Cuisine.
-Dinner service is exclusively for Children with minimum height of 1.10mts.
-Dress Code: Gentleman: No shorts, no sleeveless shirts allowed, No sandals.
-Reservations required for dinner only. - El Oriental
-À la carte restaurant specializing in Asian cuisine featuring two Teppanyaki tables.
-Restaurant service for Children with minimum height of 1.10mts.
-Dress Code: Gentleman: No shorts, no sleeveless shirts, no sandals. - La Concha
-Waffle house for breakfast
-Seafood dishes for lunch.
-Mexican gourmet menu for dinner, available from Monday to Saturday.
-This tropical and refined beach pool restaurant overlooks the turquoise water of the Mexican
Caribbean.
-Dress code mandatory for Breakfast & Lunch: Beach dress casual & footwear required (no wet
clothes allowed) Ladies in bathing suit, it must be under dress or cover up / Gentleman: No sleeveless
shirts allowed
-Dinner: Reservations Required. Dinner is exclusively for Children with minimum height of 1.10mts.
-Dress code for dinner: Gentleman: No shorts, no sleeveless shirts allowed. - Lobby Barfeatures an ideal setting for listening music before and after dinner. Exclusive service for adults only.
- Pizza Corner
Enjoy an exquisite pizzas made at the moment.
- Prime Rib House-À la carte restaurant offering Prime Rib, lobster and crab, antipasto and salad bar.
-Located at the Hotel Royal Tower Building, beside the premier swimming pool. Ocean front restaurant, with terrace area. Open from Tuesday to Sunday.
-With a surcharge for all guest, from $25USD to $30USD per person, per dinner, depending on main course selection.
-Reservations are required.
-Restaurant service for Children with minimum height of 1.30mts.
-Dress Code: No shorts, no sleeveless shirts, No sandals. - Reef BarEnjoy your favorite cocktail from the swim-up bar or around the infinite pool in a sophisticated and relaxing lounge atmosphere. Exclusive service for adults only.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Business services†
- Car Rental Services†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Bell staff/porter
- Business services†
- Car Rental Services†
- Children welcome
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Elevators
- Exercise gym†
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Meeting rooms†
- Non-smoking rooms available
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Spa†
- Tour/sightseeing desk
- Travel agency†
- Valet parking
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
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Laguna Conference Center, with more than 700 m2 that are easily divided into 6 independent rooms with capacity for up to 1,024 people. The Laguna Conference Center offers 2 areas for registration and different assemblies; for expo, banquets, theater type and school. In outdoor events we have beautiful spaces that include pool and beach to celebrate cocktails, themed dinners, work meetings and of course, weddings.
Hotel can arrange weddings on the beach and other outdoor areas. Wedding Coordinator is available. Consult hotel for proper arrangements.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program †
- Direct access to a beach
- Fitness center on-site †
- Hot tub1 outdoor hot tub.
- Non-Motorized Water Sports
- PoolThere are 2 pools on-site. The pool area features an idyllic location surrounded by a pristine white sand beach, and the new magnificent infinity pool, overlooking the vast blue waters of the sparkling Caribbean. Spend quiet afternoons lounging within the outdoor Jacuzzi or on the Bali Beds. This property has swim-up bars.
- Spa †
- Golf †A golf course is located within 10 miles of the property.
- Other Local AttractionsTours to Mayan ruins of Tulum, Coba and Chichen Itza.
Tours to Xel-Ha and Xcaret eco-archeological parks.
Yatch cruises to Isla Mujeres or Cozumel Islands.
Bullfights.
Entertainment and shopping centers.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16682 reviews
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May 22, 2025No frills.
Hotel can use some updates but overall clean rooms with nice views. Plenty of dining options to choose from.
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May 22, 2025Another Amazing Stay – Our 13th Visit!
We just returned from our 13th visit to the Grand Park Royal, and once again, it was an incredible experience! It had only been 10 months since our last stay, and we were so impressed by the remodeling they’ve done in such a short time. The main pool area looks amazing—completely redone with a brand-new swim-up bar that adds a great vibe to the space. They also added a new snack bar and seating area to the right of the pool. It’s a relaxing, comfortable spot with plenty of seating. We stayed in the Royal Tower, and those rooms have been beautifully remodeled too! The fresh decor gives the rooms a clean, modern feel. We truly appreciate that every time we return, the resort has made noticeable improvements—it shows how committed they are to constantly enhancing the guest experience. But what keeps us coming back year after year is the amazing staff. Over the years, many have become like family to us, and it’s their warmth and hospitality that make this place feel like home. A heartfelt thank you to: • Ignacio Mirafuentes Solis – Bartender at the Cassis lobby bar. Ignacio has been crafting the best drinks for us over the past 8 years. His Palomas with Don Julio are our go-to favorites. Always friendly, always excellent service! • Yajahira Nic – The absolute best butler! She always goes above and beyond—our cabana was ready daily, dinner reservations handled with care, and anything we needed was just a message away. Thank you for taking such great care of us! • Xitlali Dominguez & Edgar Felipe Garduza Maldonado – The incredible duo at Café Sole! Edgar made our mornings with the perfect vanilla cappuccinos, and Xitlali kept us energized in the afternoon. Their smiles and service are a highlight of our day. • Edwin and all the guys at Flor De Sal – Consistently excellent food and service. Thank you! • And a shoutout to the gentleman in the morning at the Royal Tower bar restaurant—sorry we didn’t catch all your name, but thank you for your warmth and attentiveness! It was also wonderful to see familiar faces who keep the resort running smoothly: • Dario Mella • Manny Alpuche • Leonardo Rojas da Costa • Héctor (Bellhop) – always greeting us with a smile! Also wanted to thank Gina de la Rosa for assisting us with the reservation! This resort continues to improve while keeping its heart and soul in the incredible people who work there. We’re already looking forward to our next stay at our favorite place in paradise.
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May 21, 2025
One of our Favorites!
We always look forward to coming back to the Grand Park and we had another wonderful week there last week!
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May 21, 2025
One of the best hotels ever
I visited the Grand Park Royal with my Mother and Grannie, and it was one of the best hotels we have all ever stayed at. We have taken a lot of holidays around the world and stayed in many hotels but this one went above most! From the minute you get to the hotel you are greeted by the friendly hotel staff, the receptionists are amazing, very friendly and well organised. The decorations of the hotel and the way it is build are phenomenal! It is the perfect resort for a relaxed family or couples down time holiday. We enjoyed the entertainment team with Luiz, Juan and co. They are very fun and kept our holiday entertainment up with their regular raffles, aqua gym and games. The food and beverage manager and hosts really tailored to our vegetarian diet and made special arrangements to ensure we had enough food options at the buffet and all the restaurants. It is a place we look back at fondly and wished we stayed longer, we will definitely be returning soon!
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May 19, 2025
Pretty Resort Nice Stay
We had a fabulous time. The resort is pretty and well maintained. The people (especially our Butler, Yajahira, made it special and relaxing for us. I would recommend!
- AdvisoryThe Municipal Government of Benito Juarez (Cancun) will be charging all guests in the area of Cancun an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos (approx. $4.50 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.