Grand Park Royal Cancun hosts 346 ocean view or beachfront luxury guest rooms & suites. The resort is located in the warm white sandy beach and turquoise crystal clear water of Cancun. Great facilities and the famous Mexican hospitality make this place the perfect spot for vacations. Royal Tower is the hotel’s adult-only accommodation option and The Villas are suitable for travelers in the need of a little more pampering and privacy.

Grand Park Royal Cancun features an All-inclusive plan with unlimited meals, drinks & snacks. Guest enjoy in the five restaurants: buffet-type one, three a la carte and one Prime Rib House with extra charge. The Café sole serves sandwiches, pastries & ice cream. There is a 24-hour room service (One service free daily), daily restocked in-room mini bar, WiFi Premium ($), live entertainment, kids activities, a fully equipped fitness center ($), a spa & yoga studio & two dreamy swimming pools.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 1974
Last Renovation: 2006
Accessible rooms: 2
Floors: 7
Total rooms and suites: 346

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Municipal Government of Benito Juarez (Cancun) will be charging all guests in the area of Cancun an Environmental Sanitation Tax of a minimum $76.00 Mexican Pesos (approx. $4.50 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 15871 reviews
  • 4.0 star tripadvisor rating
    First Time to Grand Park Royal Cancun

    Make sure to check room for anything that might need repair...first thing when entering the room. The Jacuzzi was never repaired... we stayed 4 nights....plenty of time to fix.

    May 17, 2024
  • 2.0 star tripadvisor rating
    Definitely not a 4 star hotel

    Friendly staff however, I don’t understand why this hotel would not invest in air conditioning for lobby areas. Rooms were decent and clean. Main pool under construction, we would have not stayed here if this was a known fact on their website but it was not posted. Too many people in the smaller pool, it was a joke! Rats seen throughout the pool area and roaches in the main buffet area. No room service available and no water bottles available in rooms like other hotels had. Unfortunately, I cannot recommend this hotel and we will not be staying here ever again.

    May 17, 2024
  • 5.0 star tripadvisor rating
    Amazing Service

    Currently here at Grand Park Royal for my 30th birthday and I could not have asked for a better way to celebrate. All of the staff here have been so friendly and welcoming. On our first night, we met Josmar at the buffet and he had a cake sent to the room. And today, on my actual birthday, we were seated in Josmar’s section at the buffet and he remembered that it was my birthday. He rounded up a bunch of other servers to sing happy birthday to me and served me cake with my name on it. Josmar definitely went above and beyond to make this a day to remember. Other than that, my stay here has been nothing short of amazing. I can’t wait to come back with more friends and family!

    May 16, 2024
  • 5.0 star tripadvisor rating
    Beautiful Hotel at a Value price

    We spent 5 days at this hotel. We originally booked a standard room but at check-in upgraded to a villa for a reasonable price. So glad we did. We enjoyed sitting in chairs and the Bali bed on the beach right outside our room. Jessica, our butler, was excellent and checked on us often. She was able to make reservations at all the restaurants for us. This hotel is beautiful, with views of the turquoise blue waters from most locations. The staff was friendly and worked hard to please. Juan and Mario at the Italian restaurant went out of their way to get my husband mashed potatoes for dinner even though they weren’t on the menu and they were delicious. The rooftop bar above the Italian restaurant was a great place to unwind at the end of the night. I would recommend this hotel to anyone looking for a relaxing, clean, friendly place to stay that won’t break the bank.

    May 16, 2024
  • 5.0 star tripadvisor rating
    Wonderful staff and worth the money

    This is the 2nd time we have been to this resort and will definitely go again. The staff are amazing and treat you like family. Marie Jose was our waitress and her customer service was awesome. She went over and above her job. We love her!! The hotel and beach are very clean and the food is delicious. On our list for next year!!

    May 15, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319