LocationRiviera Nayarit - Beach
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating12172 reviews
Last minute couple trip
Other than an issue we had with our room upon check in and the somewhat deceitful way to try to get us to upgrade our room, the resort was beautiful, the a la carte restaurants were very good. Would be better with more than one selection of beer at the bars. We typically go to adults only resorts so as this was a family resort we expected the presence of children, however it was great to have the adults only pool that faced the beach. All staff were very friendly as we always find in Mexico! Room was a bit dated. We had no curtain between the bathroom and the bed area so no privacy in the bathroom..
Customer Service we felt like they are part of our Famoly.
Customer Service Rep go over and above to make sure you are happy with the resort. Roberto Baragain, CSR ⭐️⭐️⭐️⭐️ ⭐️ The service he provided was fantastic. He went over and above our expectations. He would look for us at the pool to make sure we had reservations every evening and overall everything we needed. ⭐️⭐️⭐️⭐️⭐️Our bartenders at the Adult only pool Roy, Alberto, and the head bartender who daily brought supplies at the start of serving for day (my apologies I forget his name he indicated to us he has been there. Our El Bosque servers too many to list because they are all wonderful (thank you Mary for getting me my Baileys for coffee.
First time in mexico!
Best resort ever. This was the first time here and cant say one bad thing! Julio was a great server we couldn't get enough of him! Hemingways! Visit him hes great guy! He has been making some great drinks for our wedding crew, we appreciate him!!
Infinity Pool Atmosphere was Perfect.
Best place to be was infinity pool. Armando, Oscar, Alberto and Roy ensured we had fresh drinks. The music was good and at a decent volume. We had to claim lounge chairs early. Perfect atmosphere. Great view of surfing on ocean. Quick walk to the beach. El Bosque main buffet was good. We went to an a la carte restaurant each night and most meals were good. Two concerns: many people slipped as they entered smaller circle of infinity pool, anti slip needs to be added to steps, and the volume at main pool has to be lowered-terrible. Also, be aware that weddings and the dance music will go on loudly until 11pm. Had a great time!!
Grand Palladium never disappoints . We usually stay in Family Selection for full access to The Nest. La Familia
We had the best time , special shout out to The Nest ! Daniela and Julia make us feel like family . Excellent service by all especially Hilda, Juan and Jose . The FS pool has amazing service . Carlos and Carlos work tirelessly to ensure everyone is well fed and refreshed. The views are spectacular . We love working with Tania our concierge and Armando at the Adult Pool . Macaurio at the main pool is also one of our long time favorites .. if you book this all inclusive venture you will not be disappointed. Zen tropia the spa and hydrotherapy are a must . Enjoy every minute of your vacation there is something for everyone . We will be back