- Palladium’s Lobster Dinner will be offered for Free, providing a unique and memorable experience! Valid once per stay. Valid for 2 adults.
- Dinner can be arranged during check-in or directly through the butler team. They will assist guests in selecting the available days.
- Upon arrival, the Palladium team will provide guests with the available options and confirm the best day for their experience
- Palladium’s legendary Chic Cabaret or Bravo Dinner & Dancing or Lobster Dinner will be offered for Free based on hotel and room category, providing a unique and memorable experience! Valid once per stay. Valid for 2 adults.
- Added values can be arranged during their check-in or directly through the butler team. They will assist guests in selecting the available days.
- Show availability varies by destination and occupancy, however, the venues do not close. Upon arrival, the Palladium team will provide guests with the available options and confirm the best day for their experience
Fruit basket with bottle of champagne
Free room upgrade (based on availability at check in)
15% discount on massages
To receive this offer, just enter "Honeymooners" in the Special Service Request section during check out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Proof of marriage must be provided at check-in.
* Breakfast, lunch, dinner, and unlimited snacks
* Alcoholic and non-alcoholic beverages
* Free WiFi in all the facilities
* Daytime activities program including aerobics, aqua gym, ping pong, Pentanque, archery, waterpolo, darts, billiards, tennis courts, basketball, language classes, beach volleyball, diving induction lesson in the pool
* Sunset Boulevard Discotheque for adults from 11:00PM to 2AM
* Shows and games every night in the theater, live music in the bar
* Children's animation throughout the day and mini disco at night.
* Watersports including: kayaking, catamaran, snorkeling, sailing
- Selected Suites, Entire Suite area available to ONLY Family Selection Guests
- Private Lobby
- Private Restaurant with hot and cold snacks throughout the day
- Private Bar offering premium beverages
- Private "lounge with TV" and Private Entertainment area
- Heated Pool with water service, Solarium with Balinese beds and lounge chairs
- Reserved area on the beach with water service
- Family Host
- Priority Reservations in Restaurants
- Special Turn Down Service for Children
- Surprise preparation of the hydromassage tub with special amenities for the little ones
- Personalized minibar with special beverages
- Unpacking/packing services
- Free Sunscreen
- VIK welcome kit for each child. Mini bath robes and slippers
Resort Details
- BambuOffers guests a perfect place to enjoy the best exciting and exotic oriental cuisine that is sure to please.
- El BosqueMain restaurant offering international cuisine, buffet style.
- PortofinoNext to the main pool, this restaurant pleases your palate with exquisite recipes of Mediterranean cuisine, resulting in incomparable dishes.
- Various Lounges/Bars- La Placita
- Secret Bar
- Las Olas
- Las Terrazas
- Hemingway Bar
- Beach Bar
- Sports Bar - VIVA MÉXICOWith a magnificent view of the bay, this restaurant offers you a delicious selection of Mexican cuisine specialties, plus an extraordinary dessert bar.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
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Various Wedding Packages are available.
Please contact hotel directly.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteMini club for children 4-12 with an extensive play park. Offers television, videos, Sony Play Station, music equipment and a wide variety of daily supervised activities.
"Baby Club" for infants 1 - 3 years old.
Parents will be supplied with a page in the event there is a problem they can be notifies immediately. - Direct access to a beach
- Fitness center on-site
- Hot tubThere is an outdoor hot tub.
- Motorized Water Sports †Water skiing
Jet skiing
Scuba diving - Non-Motorized Water SportsWindsurfing
Kayaking
Boogie Boards
Stand up Paddle board
Catamarans
Surf boards with free long board lessons - PoolThere are 3 pools on-site including an Infinity pool overlooking beach and Banderas Bay.
- Sauna †
- Spa †Guests will pay a fee per person, per day to access the wet areas of the Spa.
- Steam bath †
- Tennis court †There are 2 lit tennis courts on-site.
- Golf †Golf course located within 10 miles of the property.
- On-site EntertainmentCovered outdoor theatre hosts live nightly entertainment featuring local talent. Wide variety of theme nights including audience participation and Broadway style shows.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14801 reviews
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Apr 14, 2026Great resort for family
Nice and beautiful resort. There’s easy access to the pools and beach, and the kids really loved it. It wasn’t too crowded while we were there. It's easy to get around the property and there is lots of shade along the paths, which we appreciated. The staff are very friendly. We got an upgrade, so our room was a bit larger than usual—very clean and neat. The rooms aren't brand new or updated with modern decor, but they are well-kept. Very family-friendly overall. We loved the buffet since there are so many choices; honestly, the specialty restaurants were just average, so we preferred sticking with the buffet.
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Apr 14, 2026Nice vacation spot
Beautiful lush green resort. Clean rooms and excellent customer service. Food was average at the à la cart restaurants. Buffet was the best place to eat for variety to avoid crowd. We had to change rooms due to the noise as music and DJ played loud every night until 2am in the lobby /theater however staff were very accommodating and facilitated a room change quickly without issue. The beach was amazing and lots to explore. Great well kept sports facilities like tennis courts and equipment. There’s is a decent kids club for kids up to 12yo but my 10 year old thought it was a a bit babyish and they wouldn’t let him into the teenage club for 13 yo and up which was more his style with Xbox and pool tables and better activities for his age. It would’ve been way more entertaining for my son if he could’ve accessed the teenage club which was always empty.
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Apr 13, 2026Not an accessible resort.
Not an accessible resort. I’ve been to 9 All-Inclusive resorts and this the first that I will never come back to. There were 7 of us traveling (6 adults and one kid). All of the rooms were booked using benefit weeks through my sister and brother-in-law’s travelers club membership. A couple weeks before we arrived, the resort contacted us and asked if we needed anything special. We requested a wheelchair for my mom. First, the wheelchair wasn’t there when we arrived. It took a couple of hours for them to find one for us to borrow. The wheelchair needed air in the tires and it was extremely difficult to push – especially since many of the pathways are hilly. When we discovered how hilly the resort was, we requested a scooter instead. Which had to be paid for in advance with cash ($75 a day, $55 a day for the wheelchair). The scooter arrived the next day but couldn’t get you go everywhere within the resort. There were still stairs to get to the adult pool and Adelita restaurant. Luckly my mom can walk short distances with a cane. Since we requested mobility equipment, they moved my parents room to a first-floor room on the opposite side of the resort. Of the three rooms our family had, my parent’s room was the only one without a walk-in shower like the other panoramic suites had. It instead had a deep soaker jetted tub which was very difficult for my parents to get in and out. Basically, a death trap for the elderly. The main pool only had ladders to get into in the area with the swim up bar. There were stairs to get into the shallow side with the volleyball net but no way to get into the main side of the pool. The adult pool had steps to get into it but the railing was loose (not attached at the mid-point) and there was no swim-up bar in the adult pool. All over the resort there are very steep ramps with a lot of drop-offs, obviously these were an after-thought, where the resort was making an effort to make it accessible. There were handrails only in about half of the places they should have. The first couple of days it would take hours to get a response to WhatsApp messages. Took multiples complaints to many people to finally get resolved and didn’t get fixed until after we went to member meeting. One of the rooms had the AC not working properly and after they “fixed” it. It leaked into the room and hallway. One room had no hot water in shower for a couple of days and the bathroom faucet was loose. We went on a bus tour around the bay and the resort w
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Apr 11, 2026Definitely not a even a 3 star resort
No clue how this resort has a 4.2 star rating, for the price you pay you should this go somewhere else. Half the resort smelled like a septic tank. Pools were looking like the only got cleaned 5 minutes a night. Lots of minor damage in the rooms which dont seem to get any repairs ever. If you're a light sleeper good luck at this place as the blast music late into the night, this place must give discounts to the locals if they give them a 5 star review.
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Apr 10, 2026
Facial rip off
Don't use any onsite services. They will rip you off at checkout. overcharge and take their time when you don't have time and have to leave to catch a flight. They ripped us off for $164 dallors
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed