Right on the shore of Bavaro Beach, where the Caribbean Sea meets the Atlantic Ocean, we find our Grand Palladium Punta Cana Resort & Spa. Thanks to this idyllic setting, you’ll enjoy your vacations under the warm Caribbean sun walking along a one kilometer long beach with fine white sand. The waves of a transparent turquoise sea sing a soothing lullaby in the midst of lush tropical vegetation. Whether you travel as a couple or with your family, you can choose from a wide variety of cuisines, pamper yourself with relaxing massages in the Spa or practice your favorite water sport. The facilities and services you’ll find at any of our Palladium Hotels & Resorts will make your stay an unforgettable experience.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 15 miles

Property Information

Year Built: 1992
Last Renovation: 2014
Floors: 3
Suites: 26
Total available rooms and suites: 451
Total rooms: 425

{{title}}

Resort Details

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory Room Service delivery fee is $15 USD.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 14776 reviews
  • 2.0 star tripadvisor rating
    Don't go if you've got food allergies

    I've stayed for a week at the Grand Palladium resort. I'm a vegetarian and I've got a few food allergies; nuts, apples and pork. Day one, I decided I couldn't maintain being a vegetarian here. that's a shame but I'm quite flexible so that's not my complaint. When it comes down to my allergies, I feel like I've been playing Russian Roulette all week. As this is an all inclusive resort they ask for your hotel room at all restaurants and buffets. And they also ask if you have food allergies. You expect that the staff know how to deal with it but the reality is a little disappointing. For one, the food cross contamination is horrible. They grill their fish on the same hot plates as pork and everyone uses the same pincers for everything. Bring your own pincers if you're worried about this. Moreover, the staff are really friendly and they mean well but they don't speak enough English to understand the concept of food allergies. A chef showed me around the buffets but that only happened on our first day. Don't expect to see a list of ingredients and don't trust the menus on the app. When in doubt, avoid it. Most importantly, even in the restaurants, it's hard to prepare for what you're getting into. They just write "fish with vegetables" or "steak" and it's up to the guests to guess what that means. We went to the Italian restaurant one time and the manager came in to talk to me about my allergies. He told me the fish was a safe option and I thought I was being taken care of. Trouble came at the dessert. I asked for a panna cotta dessert (that's pretty safe, isn't it) and I specified again that Im allergic to nuts. The staff interpreted that as that I didn't want to have any sprinkles. I was quite disappointed to see that the Panna cotta didn't have the light creamy colour i was expecting. It looked brown and chocolaty. After one bite it tasted awfully like Nutella. I didn't have time to complain about this as I had to rush straight to my hotel room to get lots of anti histamine and asthma inhalers. Not what I call a fun, relaxing experience.

    Jun 03, 2023
  • 3.0 star tripadvisor rating
    Good, the food and would be better.

    The variety of food is huge, on the other hand, it miss flavour. The desserts look so delicious, but it difficult to finish eating. The structure of resort is really good and room is quite comfortable.

    Jun 02, 2023
  • 4.0 star tripadvisor rating
    Great Holiday

    We arrived on the 18/5/23 for 2 weeks and have had a great time, the grounds and hotel are very nice, there's plenty of pools and right on the beach. Food was good, but on occasions food could be cold. Alcohol served was branded but if you did not tip you would not get the branded unless you asked. I cannot say we did not have a great holiday because we did. My biggest issue was how you were treated if you did not speak Spanish as majority of the Entertainment and staff was geared towards Spanish speaking guests, served first, given priority, I can even get over the Electricity going off every five minutes in the room and having to open the door to get it back on very annoying and even when reported nothing done, seems to be more about culture than the actual resort which I thought overall was very good.

    Jun 02, 2023
  • 3.0 star tripadvisor rating
    DR trip

    Property is beautiful. Beach is great too, little crowds. Check in process was long and unorganized.check out was easy. They only came to my room once to fill up mini bar durning stay. Housekeeping was good and used as needed. Lots of dining choices. Steakhouse was my favorite. Pool and beach was close to room, and easy access. Pool is warm and big. Beds were not comfy.

    Jun 02, 2023
  • 3.0 star tripadvisor rating
    Be Aware of Scam at Check-In

    Very disappointed to find out that the room I had booked with my travel agent was unavailable but, suspiciously, an upgraded room was available at an additional cost, payable in US cash only. I paid the additional cost and was brought to the room that I, for certain, had booked with my travel agent. Very upset with this scam!

    Jun 01, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319