The Grand Palladium Palace Resort Spa & Casino is located on the seashore of the famous Bavaro Beach in Punta Cana, right next to the other two resorts of our tourist complex: Grand Palladium Bávaro Resort & Spa and Grand Palladium Punta Cana Resort & Spa. Its exotic landscape features a lush palm tree plantation, beautiful tropical plants and a 1 kilometer long beach with fine white sand and pristine turquoise waters. The Resort is a perfect place to escape from all worries…take a walk around exuberant gardens, enjoy special dishes from our diverse cuisine selection, or relax at the Spa.
Location
Punta Cana - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a Spring Break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13448 reviews
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Nov 16, 2024The staff make the resort
The only negative I have to say is we had no A/C for our first four days. The staff checked on us regularly, made sure we had a fan to make it bearable and as soon as a new room became available moved us. Great food, great staff, great location.
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Nov 16, 2024Exceptional staff
Very kind and helpful staff especially Vladimir and Junior, the staff were helpful, resort clean and very beautiful
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Nov 14, 2024
Good value but some issues
We stayed in Grand Palladium Palace for the first two weeks of November. Overall we thought the complex was good value for money. It’s a large site with 3 hotels and guests use the facilities across the site, giving a good choice of entertainment and food at all times. We enjoyed the a la carte restaurants until we had a meal at the Bhogali Indian, which caused us both severe upset stomachs for the rest of the holiday. I am pescatarian and noticed very few vegetarian options in the a la cartes, so relied on fish options - this would be difficult for pure vegetarians. I was also frustrated at insufficient serving implements at all buffets - you had to use one implement for several different dishes. The drinks are good quality for an all inclusive, with lots of choice and a menu for every bar on the Palladium app (you need the app for everything). The system for getting drinks in the restaurants is that you request them from waiting staff, which is particularly frustrating at breakfast when drinks service could take a while and you have to try to attract attention for a refill. We didn’t have any difficulty getting sun beds and they provide good quality swimming towels whenever you want. A stand out positive was the wifi which was available everywhere. Most of the staff were friendly, particularly if you tip them! The room was a good size, with a huge comfy bed. The bathroom was very disappointing - the design is terrible with a big jet bath which is dangerous to climb in and out of. I couldn’t reach the taps or shower control without getting into the bath, and shower water collected all round the bath surround and leaked through the glass screen onto the bedroom floor. The jet bath only worked if I held the button down, which was impossible. The bathroom ceiling was a patchwork of damp and mould patches and the obscured glass door and screen joining the bedroom gave zero privacy, which wasn’t good after the Indian restaurant! The hotel’s own vendors try to sell you spa or special dinner options- even when you’re relaxing on a sunbed - but will go away if you say you’re not interested. The beach was nice and sandy but narrower than I expected, crowded and full of vendors. Finally, my husband was upset that the sports bar doesn’t show English Premier League football! Despite the issues, we would stay again if the price was right but would know what to expect…
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Nov 14, 2024
Excellent bang for the buck !
The resort offered a great experience for the price point. The room was very nice and well equipped. The maid service was quick to bring extra pillows and towels on request. The restaurants offered a wide variety of food that was fresh, tasty, and presented very well. The beach and pools were clean and neat. I did notice the grounds were very nicely groomed and designed. Check in and check out was a little time consuming, but not outrageous. Overall I would surely visit this resort again.
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Nov 14, 2024
Nice place
The resort is very big and its good that there is a regular train which takes you all around. Sometimes the service was slow at breakfast in the main buffet area.