This world class resort is an oasis overlooking the scenic desert and nearby mountains. The resort's many amenities include a 2 1/2 acre water playground, Spa Avania/Health Club, 27 holes championship golf, tennis, Camp Hyatt children's program and 5 restaurants. The resort's Native American Learning Center offers a distinctive cultural experience.

Property Information

Year Built: 1986
Last Renovation: 2005
Accessible rooms: 13
All rooms non-smoking: 493
Connecting rooms or suites: 62
Double bedrooms: 222
Executive floor: 1
Floors: 4
Nonsmoking rooms: 493
Rooms with internet access: 493
Single-bedded accommodations: 257
Suites: 30
Total rooms: 493
Total rooms and suites: 493

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The resort will undergo renovations process of its guestrooms; pools; food and beverage outlets; well-known Spa Avania and Fitness center; and key public areas and amenities, including the expansion of the hotel’s indoor and outdoor meeting and event spaces and expected to begin in early summer 2023 in a phased approach with an anticipated completion in late 2024. The hotel will remain in operation during the renovation process – minimizing impact to the guest experience as much as possible.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: US $50.00 (plus tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
General Policies: children under 18 stays free with an adult (up to 4 people in one room) Family Plan offered based on availability
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: 1-6 nights, a $150 non-refundable pet fee will apply. 7-30 nights, a $300 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4721 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Billing Issues Experience

    While the hotel itself offers nice amenities, I feel compelled to share a concerning experience regarding their billing practices. I booked and prepaid for my stay through American Express Travel. During mobile check-in, the app clearly showed an AMEX virtual card designated for room charges. I provided my personal credit card only for incidental charges and security deposit. Upon check-out, I discovered the hotel had erroneously charged my personal credit card for the full room rate, despite the stay being prepaid. When I called to resolve this, the initial response was disappointing. Management insisted the charges were correct and directed me to contact AMEX instead of investigating the issue. Only after I specifically pressed about whether they had received payment from the AMEX virtual card did the billing department acknowledge their mistake.

    Dec 08, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    looking fwd to coming back

    Really enjoyed our Thanksgiving weekend get away! Beautiful hotel, many pools, felt hommey yet it was high end. Staff was really nice and wanted to help. Would definitely come back, We stayed on property the whole time and was really realxing!

    Dec 05, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not the experience I was hoping for

    This is a lovely property I stayed at years ago and was so excited to return to because they are newly renovated and just turned into a Grande Hyatt. The renovation is mostly wrapped up, so seemed like a good time time to try it. After my experience, I would recommend waiting until all the bugs get worked out. We had an alarm go on and off for 30 min one day. There is still jack hammering going on. Our toilet flooded multiple times with toilet water all over the floor, the toilet had a major problem that was obviously there prior to our stay. We had to have maintenance to our room 3 times before they fixed it so it would actually flush. One of those times was at 11pm, the next time they didn't fix it while we left property like arranged, or they didn't fix it "correctly" which meant the 3rd time resulted in me spending my afternoon dealing with that instead of at the pool. I was given an additional complimentary room across the hall to use the last night of our 3 night stay in case we had any more toilet issue. We decided to utilize the extra bed for our family of four, but then the AC didn't work!!! The 2 of us who chose to sleep in the new room were in a hot box all night. I tried everything to get the air to be cooler but nothing worked and then forgot the key to the old room, so we couldn't go back unless we woke up the rest of our family to let us in. I woke up on Thanksgiving morning so tired, like a truck hit me. I was happy to check out at that point and go to a Marriott. Not the stay I hoped for. Apparently it is a 112 million dollar renovation but they took down the Greek looking pillars/waterfalls out at the pool, and now it is just looks like every other high end pool. I was disappointed to say the least and won't be back anytime soon.

    Dec 03, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Stay

    The Grand Hyatt Scottsdale blew our expectations away, the hotel is beautiful, but the staff is what made it exceptional. The hotel just finished renovations, and the overall result is remarkable. Every staff member we encountered was knowledgeable, kind, and went above expectations to make our stay special.

    Dec 03, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    95% complete with the renovations

    Stayed here in 2 rooms with my kids and wife. They were just finishing up the renovations and the only restaurant that hadn’t opened yet was Tiki Tai. The staff really went above and beyond to make up for some mishaps in the newer restaurants, but the overall hotel experience was great and we definitely would come back again. The kids really enjoyed the pool and the activities. Will miss the Hyatt Camp that was here, hopefully it might come back in the future. Some minor kinks to work out still but nothing I wouldn’t expect from a newly refreshed hotel.

    Nov 29, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319