Enjoy easy access to world-class shopping, attractions, theaters and iconic landmarks. Stay connected with free Wi-Fi in the lobby and in the comfort of your room. Our food and beverage selections in OneUp Restaurant and Lounge feature the best San Francisco specialties and wines from world famous Napa and Sonoma Regions. Experience the ultimate in style and hospitality at this luxurious Union Square hotel.

Property Information

Year Built: 1973
Last Renovation: 2012
Accessible rooms: 22
All rooms non-smoking: 669
Connecting rooms or suites: 105
Double bedrooms: 225
Executive floor: 1
Floors: 36
Nonsmoking rooms: 669
Rooms with internet access: 669
Single-bedded accommodations: 338
Suites: 30
Total rooms: 669
Total rooms and suites: 669


Resort Details


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Hotel Advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination Fee: US $40.68 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Advisory A minimum mandatory hotel-imposed destination fee of $40.68 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
General Policies: Children 17 and under stay free when sharing room with parents.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: 1-6 nights, a $100 non-refundable pet fee will apply. 7-30 nights, a $200 non-refundable pet fee will apply. 30+ nights, a fee subject to hotels discretion. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 6626 reviews
  • 2.0 star tripadvisor rating
    Not good if your wanting to get any sleep!

    Whilst the location of the hotel is ideal and it’s clean and has spacious rooms then the noise levels during the night make it awful to stay. I did not get one full nights sleep due to the noise caused during the night on the streets (presumably garbage collection) I have stayed in big cities before and never experienced being woken up each night. When we checked in we were asked if we wanted to pay $10 per night for a room on a higher floor which is ridiculous. The hotel is expensive and I expect decent sound proofing without having to pay extra for a room higher up. We stayed on floor 7. Avoid unless you are prepared to wear ear plugs!

    Jun 04, 2023
  • 5.0 star tripadvisor rating

    Fantastic location on Union Square for all the local amenities, the room was immaculate and very clean. the food was a bit pricey and we ate out. The hotel boasts fantastic views of the bay, the bridge, sunsets and cityscape from the 36th floor however access is restricted to those attending private functions which was disapointing

    Jun 03, 2023
  • 5.0 star tripadvisor rating
    Quick stay in San Francisco

    It is a beautiful location and in the heart of San Francisco a block from Union Square. Staff were friendly and helpful. Rooms were nicely kept and clean. Room service were quick on request we asked for.

    Jun 02, 2023
  • 5.0 star tripadvisor rating
    Awesome experience

    The hotel from the beginning very clean and good looking, the staff in the front desk was very helpful and the concierge was super helpful , nice and professional, the hotel overall made my trip much more enjoyable than I had anticipated. I will definitely choose it again for my next visit

    Jun 01, 2023
  • 5.0 star tripadvisor rating
    Ruth Asawa Fountain and great location

    I have to be honest, I booked the Grand Hyatt because of the Ruth Asawa fountain, but it was an excellent hotel with plenty of amenities. The location was great and within walking distance of SFMOMA and Chinatown. The staff were very friendly and helpful, the room was clean and updated with plenty of space. We were on a mix business/pleasure trip in a couple locations so we were only able to stay one night but I would have loved to have stayed longer. I would definitely put this hotel at the top of my list when planning another trip to SF. They also had this amazing room darkening shade. We didn't use it because we needed to wake up early, but it would have been nice if we had more time to sleep in.

    May 30, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319