Enjoy easy access to world-class shopping, attractions, theaters and iconic landmarks. Stay connected with free Wi-Fi in the lobby and in the comfort of your room. Our food and beverage selections in OneUp Restaurant and Lounge feature the best San Francisco specialties and wines from world famous Napa and Sonoma Regions. Experience the ultimate in style and hospitality at this luxurious Union Square hotel.

Property Information

Year Built: 1973
Last Renovation: 2012
Accessible rooms: 22
All rooms non-smoking: 669
Connecting rooms or suites: 105
Double bedrooms: 225
Executive floor: 1
Floors: 36
Nonsmoking rooms: 669
Rooms with internet access: 669
Single-bedded accommodations: 338
Suites: 30
Total rooms: 669
Total rooms and suites: 669


Resort Details


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Hotel Advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination Fee: US $40.68 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Advisory A minimum mandatory hotel-imposed destination fee of $40.68 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
General Policies: Children 17 and under stay free when sharing room with parents.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: 1-6 nights, a $100 non-refundable pet fee will apply. 7-30 nights, a $200 non-refundable pet fee will apply. 30+ nights, a fee subject to hotels discretion. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 6791 reviews
  • 5.0 star tripadvisor rating
    Consistently Excellent

    It’s no small thing to leave your home creature comforts and venture to another city for a quick work trip. Travel delays and transportation challenges, paired with jet lag and other small inconveniences can make for a frustrating trip. Whenever I go to SF, though, I stay here and encourage my colleagues to do so as well. I am never disappointed. The room is always clean and tidy, the bed is always extremely comfortable, the shower pressure is always great, and the motion-sensores under-bed lights that gently guide me to the restroom in the middle of the night are so appreciated. The little things are big things, and it’s always clear to me that the Hyatt culture is customer focused and cares about “getting it right”. It makes a difference and I am always so grateful to know this is a brand and a hotel I can trust.

    May 24, 2024
  • 4.0 star tripadvisor rating
    Just ok. Extra fees and poor buffet service

    The breakfast buffet was ok food wise but expensive when I had to serve coffee and juice to myself and also clean my own table. Having a dedicated host will fix these problems but the wait staff were expected to do these things along with running around like crazy people. The manager of this restaurant needs to hire a host and these satisfaction would go way up. At the end of the stay (which was pretty good) was a "destination fee" of 40$ a night like these guys are some kind of vegas casino. That fee is a joke!

    May 23, 2024
  • 5.0 star tripadvisor rating
    Great Hotel

    Excellent location, updated hotel facilities, 24 hr fitness center available, efficient staff. Club Access is extremely convenient.

    May 22, 2024
  • 5.0 star tripadvisor rating
    Great location and view

    Great view of the city! Great location and helpful staff. Limited food choices on site. Noisy rooms because of ventilation.

    May 21, 2024
  • 4.0 star tripadvisor rating
    Will stay again

    Excellent location - within walking distance to most places. Rooms are good size and bathroom facilities are very good: hot shower with strong water flow, quality shampoo & lotions, towels are clean and very comfortable beds.

    May 21, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319