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Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Not good if your wanting to get any sleep!
Whilst the location of the hotel is ideal and it’s clean and has spacious rooms then the noise levels during the night make it awful to stay. I did not get one full nights sleep due to the noise caused during the night on the streets (presumably garbage collection) I have stayed in big cities before and never experienced being woken up each night. When we checked in we were asked if we wanted to pay $10 per night for a room on a higher floor which is ridiculous. The hotel is expensive and I expect decent sound proofing without having to pay extra for a room higher up. We stayed on floor 7. Avoid unless you are prepared to wear ear plugs!
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GRAND HYATT SAN FRANSISCO
Fantastic location on Union Square for all the local amenities, the room was immaculate and very clean. the food was a bit pricey and we ate out. The hotel boasts fantastic views of the bay, the bridge, sunsets and cityscape from the 36th floor however access is restricted to those attending private functions which was disapointing
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Quick stay in San Francisco
It is a beautiful location and in the heart of San Francisco a block from Union Square. Staff were friendly and helpful. Rooms were nicely kept and clean. Room service were quick on request we asked for.
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Awesome experience
The hotel from the beginning very clean and good looking, the staff in the front desk was very helpful and the concierge was super helpful , nice and professional, the hotel overall made my trip much more enjoyable than I had anticipated. I will definitely choose it again for my next visit
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Ruth Asawa Fountain and great location
I have to be honest, I booked the Grand Hyatt because of the Ruth Asawa fountain, but it was an excellent hotel with plenty of amenities. The location was great and within walking distance of SFMOMA and Chinatown. The staff were very friendly and helpful, the room was clean and updated with plenty of space. We were on a mix business/pleasure trip in a couple locations so we were only able to stay one night but I would have loved to have stayed longer. I would definitely put this hotel at the top of my list when planning another trip to SF. They also had this amazing room darkening shade. We didn't use it because we needed to wake up early, but it would have been nice if we had more time to sleep in.