General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating5687 reviews
Generally good rooms but other facilities for guests poor
The management seem to have decided to force most guests to use local tourist restaurants and bars rather than provide them in-house. Also, loose sheets and a poor selection of pillows detracted from sleep quality.
Nice hotel.. we had a corner King room .. very quiet. Perfect location for walking on the Riverwalk to lots of restaurants.. close to the Alamo. Rooms were nice and clean also… would definitely recommend!
Staying here with phenomenal and it was such a joy! The hotel was wonderful and so was the food in the restaurant on the main floor! I would be more than happy to stay here again. The staff was incredibly kind!
Our large group attended a conference at the Henry B Gonzales Convention Center. The Grand Hyatt was the perfect hotel for us! From the behind the scenes details of contacting our room block to the upfront service during our stay- all we’re excellent!
Great hotel in a great location
The staff at the Hyatt Riverwalk was welcoming and helpful. The hotel was clean and in very good condition. The rooms were clean. The hotel is on the Riverwalk, making restaurants, shopping and attractions easily accessible.