Grand Decameron Los Cabos, A Trademark All-Inclusive Resort

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2711 reviews

• 

  Great stay!

  My family and I liked very much the hotel. Bed comfortable, clean, hot water and cool AC. The pools are big, family friendly and very clean. Food and drinks delicious and very friendly English speaking staff. At night they have a musical show, different every night. There is a convenience store (oxxo) and a dolphin swimming pool crossing the street.

  Apr 12, 2026
• 

  Great Service

  Very good service and experience. Highly recommended.

  Apr 09, 2026
• 

  Resort doesn't even deserve 1 star!!

  Recently stayed at this resort with a very large group of friends and family from Canada. The food was our biggest issue, It was disgusting. no variety, no taste, and the same day after day! We ate dinner every night off the resort as the food was that bad. Several people in our group became sick from the food. One of our friend vomited and could not make it to the bathroom so he vomited in the bed. he was charged over $100 dollars because they claim they threw out the bedding. concierge ( Alesandro ) was unhelpful, rude and keep contradicting himself. Had it not been for the group we were with the vacation would have been terrible.

  Apr 08, 2026
• 

  Family vacay

  There was a group of us 10 adults that stayed at this hotel in March Pros Nice smaller hotel No towel cards needed and not chasing down chairs Workers are all amazing and hard working in the restaurants Rooms were great and comfy king beds , clean We had a great time with Victor and Enrique in buffet restaurant Oxxo literally across the street which my kids visited every day The La comer and city markets close by and great to wander around in Cons Only water supplied in room fridge Asked for change at front desk - English wasn’t the best because one said no then other said yes - wanted to change a 200 pesos for 20s was able to finally We got sick of the food but you’re not going to starve. A lot recycled into dishes - limited on gluten free options - some placards showed gf but very minimal - with having only one hour cart and one buffet it limits your options one night I was literally just having salad, but my family enjoyed the pasta. We only had the à la carte one evening, which was decent. Martin was fabulous. He sits at the gray lines desk and he helped me with my Nexus Tours to get picked up from the hotel to go to the airport. We booked the 10 of us to take a tour from the hotel to the Marina on the boat just to travel around to the archand the beaches and we could’ve got off to explore the beach, but we did not. We just did the boat tour and came back to Marina for lunch and four of the kids. Did the ATV side-by-side Tours which they had an absolute blast. Martin was so amazing. I highly recommend you talk him. He’s so eager to help and make your stay pleasant. They had some karaoke and shows in the evenings which we saw a little bit and heard, but it doesn’t go very late so it’s not that bad I would definitely return here. I just hope that with the limited food options that possibly there could be an improvement.

  Apr 07, 2026
• 

  Save your money and stay elsewhere

  This hotel is by far one of the worst places I’ve ever stayed at and I will never stop talking about how awful this place is to anyone who will listen. Our party spent 3 nights here for a bachelorette and all 9 of us were underwhelmed at best. I do not understand how this place is in business but the business model must include making everything (food and drinks) completely inedible with all coffee machines conveniently ‘turned off’ or ‘broken’ so that no one eats or drinks anything. To start off, the amenities listed on their website is complete false advertising. They list that they have yoga, pilates, and water activities but that couldn’t be farther from the truth. The ‘yoga’ is some light stretching, the water activities include a kayak race in the pool and there is no Pilates whatsoever. You can’t even go into the ocean due to the current and waves. The ‘disco’ comprises of a run down room in the basement with uncomfortable seating and bad vibes but at least this is the only amenity on the website that was not false advertisement since it looked pretty dreadful online. The food was all terrible and I personally question the palate of every single person who left a positive review on the food. It is a skill to have every single food item taste as bland, awful and as stale as it was. The food at breakfast, lunch and dinner at the buffet all tasted the same and if you think you’ll get anything better at the hotel’s Luna Restaurant, think again. All food was served at room temperature and everything was under seasoned. Nothing looked edible and to make matters worse, you may find guests dipping their fingers in the food before serving themselves. It’s a surreal feeling circling the buffet empty plate in hand feeling equally hungry and disgusted at the same time. The only redeemable quality of this resort were some of the service staff but note that some seemed very inconvenienced if you asked them for anything. The staff overlooking the pool activities were very nice and everyone (staff and guests included) looked to be making the best with what they had. My friend did get a massage ant the hotel and enjoyed it. The rooms were very basic and the bathroom door doubling as the shower door was as an interesting choice in design. Our room had a slight ocean view if you bent over the balcony to look out. The balcony door did not lock but I appreciated the hotel safe that was very easy to use. As our parting gift, we woke up to a dead cockroach on our bathroom floor. On a positive note, I thank you for the countless laughs and funny stories we now hold on how terrible everything was that our group will cherish for years to come. For anyone reading this, please do yourself a favor and skip staying at Grand Decameron Los Cabos all together. Our party wishes we read these reviews before booking our trip. I will never reconsider staying at this property or any others tied to this chain in my lifetime. This hotel is not wheelchair/stroller friendly. This is also the only review I’ve ever written but I feel a moral obligation in warning others about this place. Keep your expectations very low if you visit.

  Mar 30, 2026