Grand Decameron Complex Bucerías, A Trademark All-Inclusive Resort

Customer Ratings & Reviews

TripAdvisor Traveler Rating

6136 reviews

• 

  Disappointing

  We are currently at the grand Cameron in Busia. We are here as a family for Christmas. Pros: right on the beach, walkable to town. Very clean. Most staff is very friendly and helpful. Cons: building is dated and rundown for what the cost is(building 5) food is disappointing but the biggest disappointment is trying to book their à la carte restaurants we are in separate hotel rooms. You can only make reservations for the number of people in your room so if you all want to sit together, this is difficult. You can only make reservations through their app. Set an alarm and try to make reservations at 8 AM when it opens and steakhouse is sold out by 8 o’clock. We finally given up and we’ll just go to town and purchase dinner but considering it’s an all-inclusive, this is disappointing.

  Dec 23, 2025
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  One more fantastic trip to the Grand Decameron Complex in Bucerias

  We just returned home from an amazing 4 weeks at the Grand Decameron Complex in Bucerias. We have been to this resort many, many times and each visit continues to get better year after year! This year there were many upgrades to the rooms such as new furniture, new drapes, a mini fridge in the room and there is no longer a charge for the use of the safe. The oceanview rooms such as we had also had new furniture on the balcony. There are new loungers at the pools that are far more comfortable than the old ones. A great improvement indeed. The food was great and the selection of items has increased as well. The best thing about this resort is the fabulous staff. The service from each and every one of them was superb!!! There are some outstanding individuals that I would like to express my heartfelt thanks to for making our trip so wonderful. First of all, I would like to thank the excellent Guest Services Manager Karina Pastran for all of her help and kindness that made our vacation at this resort so outstanding! You are simply the best Karina, you are a credit to your profession, you were born to do this job and you are a huge asset to the Decameron. They should feel blessed to have such an amazing lady as their Guest Services Manager. I would also like to thank Karina’s assistant Karelly for help and kindness throughout our vacation. Muchas gracias Karelly! It has been my immense pleasure and good fortune to have met and become friends with the best housekeeper on the planet Marisa Cuevas. I have known this precious lady for many, many years and look forward to seeing her smiling face with each visit we make to the Decameron. Muchas gracias Marisa for the wonderful decorations in the room for my birthday, the beautiful birthday cake and the wonderful birthday gift. Te amo Marisa. Te quiero muchísimo! My thanks also to the wonderful ladies and gentlemen in the offices of Lobby 1 and Lobby 4. I would like to thank Omar, the captain at the Tropical Buffet for everything that he has done for us during our vacation. You are an outstanding young man Omar! We are so grateful for everything that you did for us each day. I would also like to thank the incredible waiters in the Tropical, Flamingos and Royal buffets. My sincere thanks to Hector, Yeni, Ilse, Morphie, the three Marisols, Karina, Griesy, Griselda, Erick, Victor, Maria, Jorge, Cruz, and all of the other waiters in the buffets that do a tremendous job each day. Forgive me if I have left out some names of this great group of people. I would like to send a special thank you to Omar in the Italian restaurant. Te amo amigo! I would like to thank Edgar and Corona in the towel hut and Ortega the lifeguard. Last but not least, I would like to thank the brilliant bartenders, Javier, Maby, Alexandra, Naomi, Gabriel, Angel, Ruth, Alexandro, Cristo, Christopher, Eduardo, Noe and Manuel. Once again, forgive me if I have left out the names some of these great bartenders. You fantastic group of people have made my vacation so memorable once again. We have been to this resort dozens of times and I look forward to returning again next year! Wishing each and every one of you Feliz Navidad y lo mejor para el nuevo año para ti y tus familias. Sois un grupo de personas muy especiales y os lo agradezco desde el fondo de mi corazón.

  Dec 22, 2025
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  I'd go there again and we recommend it for sure. (If you're from Canada and don't need first class!)

  A well used all inclusive resort. This is not a "First Class" resort but we found it really nice. I really liked the closeness of this hotel to downtown Bucerías. Walking from the hotel to downtown Bucerías takes less then 20 minutes. You definitely feel like you're mixing with the locals which I really like. The resort has more than one buffet and we visited two. We found the food flavorful with a lot of variety even though we eat kosher. We did not try to book any "A la cart" restaurants since we wanted Mexican for our whole stay. The drinks very more than I could drink and they have many many varieties. The staff was friendly and respectful, typical Mexican politeness which I treasure! The room, as well as the whole resort, we found very clean and we never had any issues with cleanliness or service or water or supplies etc. The room cleaning staff even decorated our room as it was our 30th anniversary (I asked and tipped gratefully). She did an amazing job. Thank you K. Having talked with lot of other guests, we discovered that this place is a favorite for many Canadians who go there yearly and for many weeks at a time. They, as well as my wife and I, really enjoy it. Something different about this resort is that there is a large number of Mexicans as guest which makes it even more interesting. Big ethnic diversity. I love it. The beach is fantastic. Overall, a great medium sized resort that I can easily visit again. The old saying "treat others as you would want to be treated" can NOT be overstated. Any staff at any resort are hospitality professionals who work hard. Treat them as such. They are NOT your slaves!!! Show respect and you will get it back! Don't be another KAREN who thinks the world should revolve around her/him. Over all I think this was a good value for the one week stay. As a very light sleeper next time I will ask for a room farther from the beach because I can hear the waves all night.

  Dec 21, 2025
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  A disgusting resort and vacation

  This was a horrible resort to visit and the worst one we have visited in Mexico. If began with the cold reception we received as we tried to check in. However, it got worse from there. When we walked into our room, we were extremely disappointed with the cleanliness of the room. It was in a dishevelled state. In our first three days there, there was a lack of hot water to take a shower or to clean the room and the front desk did not care or avoided the issue. The grounds were also unkept and you could see piles of garbage located around me resort. Also, there was iguana defaecation on the sidewalks which remained uncleaned for a number of days. The ability book à la carte restaurants was not user-friendly. There also seem to be some inconsistencies in the booking. However, our greatest concern was that somebody entered our room and used our facilities when we were not there. The security in the resort seems to be nonexistent. Again, when we reported this, those who were in charge did not want to take responsibility and avoided the issue. I would not recommend this resort for anyone who wishes to have a positive experience in Mexico.

  Dec 14, 2025
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  Be Prepared.

  Having been to an all-inclusive resort for a week every winter since the early 2000s, I feel like I can speak with some authority on this… You will be dropped off at the edge of a neighborhood. Hopefully your driver will be better than ours. There’s an Oxxo store up the road, as well as a big department type store - you might want to make a note of it, because your room will only have one warm bottle of water in it, and a lot of the day you won’t be able to find anything to eat. Check in will be nice and relaxed. Maybe excruciatingly slow would be a better way to describe it. Maybe the staff were all training the day we arrived. Without any trainers present. Before opening the door to your room, close your eyes and picture Motel 6 in the 80s, and get prepared. I think they shipped in the furniture when Motel 6 upgraded in the 90s. Once you enter, be very happy if your light works. The lamps on the nightstands might even work too, if you’re really lucky. Apparently, some of the rooms are even equipped with a floor lamp! You know you’ve hit the jackpot then. Before you look at the shower, lower your expectations. Then lower them a bit more. Did you bring some flip-flops? I’d suggest wearing them in there. Yikes. The shower curtain looks like it’s been there since back when shower curtains were a thing. If you arrive in the afternoon, you’ll be waiting until after 6pm to get anything to eat. Bring food. Once the buffet opens, you and all the birds in the area will enjoy some Saran wrap covered food that you may have to uncover yourself. Underwhelming doesn’t even begin to describe the buffet. Tomorrow, if you want to fight with the wifi at 8am, you might be able to get a reservation at one of the a la carte places. I wish you luck. Otherwise, line up with 50 other people at 7:30am. There are pools. And lounge chairs. If you want one, you’ll have to get up at 6am and go get one. They don’t skim the pools during the day.. ‘nuff said. The beach is nice. The sand is fine. If you like to run on the beach, take a week off. The angle down to the water is pretty steep. On the way back up to the resort, you can try your best to wash your feet at the shower station. One of them almost works! In short, if you pay more than $900/wk per person, Wyndham is seriously ripping you off. A few days in, and I was envying the people heading to the airport to go home.

  Dec 06, 2025