Resort Details
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Concierge desk
- Conference facilities
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Elevators
- Exercise gym
- Express check-out
- 24-hour front desk
- ATM/Cash machine
- Bell staff/porter
- Concierge desk
- Conference facilities
- COVID-19 - Essential Workers Only - NO
- Dry cleaning
- Elevators
- Exercise gym
- Express check-out
- Free high speed internet connection
- Gift/News stand
- Luggage service
- Multilingual staff
- Safe deposit box
- Tour/sightseeing desk
- Valet parking
- 2167
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3102 reviews
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Mar 20, 2026Worst housekeeping, can’t hear yourself think with ac on, forget about balcony. Useless unless you enjoy loudest noise
They should be ashamed to call themselves a top star hotel
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Mar 20, 2026Gorgeous Beach Hotel
The hotel is beautiful and clean, the staff is wonderful and friendly. Etty made me the best glass of fresh orange juice for breakfast. Make sure to run down to the ocean for a swim and go to the sunrise yoga class 🌊🧘♀️
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Mar 19, 2026
Fantastic place to stay!!
Amazing staff, great rooms, and my wife and I couldn’t be more pleased with staying here for our wedding anniversary!
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Mar 14, 2026
So Happy With My Choice of Hotels
This hotel is exceptional. Grand Beach Hotel Surfside is located right on the beach, only walking and bike paths separating the resort from the beach. Our room is clean, spacious and comfortable with gorgeous views of the beach. The staff is professional, attentive and accommodating. It’s a 2 block walk to the town of Surfside. It’s more of a family type of resort, not the spring break kind of place.
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Mar 13, 2026Service really lacking
Service really lacking Staying here at the moment. Got given a lower floor room than requested. They changed the room the next day. By day 3 in the hotel our room didn't get cleaned til 5pm after calling down 4 times. Today day 4 after they promised our room would be cleaned at midday we came back at 5 30 pm and the towels had been changed, the same bedding was on the bed and the sheer was hanging. The floor and the bathrooms hadn't been cleaned but the bins were emptied at least. The hotel has never had great service but last year it seemed to have got better... This year it's gone backwards. The hotel rooms are big, the air con is the noisiest I've ever had in any hotel room and the pool areas have one person serving if you're lucky, no real help with sunbeds /towels/umbrellas, luck of timing. The best bit is where it is but I think this wears thin after a while as you're here on vacation and don't want the hassle this place gives you. We love this area but have decided enough is enough and we'll need to find somewhere else further up Miami beach. This place really would be great if they sorted out their service culture!
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Noise-free guestrooms cannot be guaranteedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This hotel will place an authorization for 1 night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.
Special Checkin Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Know before you go: Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 100.00 per nightResort fee: USD 64.38 per accommodation, per night The resort fee includes:Additional inclusionsBeach accessBeach loungersBeach towelsBusiness center/computer accessFitness center accessFitness/yoga classesIn-room coffeeIn-room safePhone callsPool access We have included all charges provided to us by the property.
Optional Fees: Fee for buffet breakfast: approximately USD 39 for adults and USD 22 for childrenValet parking fee: USD 49 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.